- Home
- /
- Items we don't buy
Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

As seen in...
Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Glass and ceramics

Porcelain and china

Clothing

Books & comics

Furniture

Firearms and guns

DVDs, CDs and VHS

Modern toys

Biros and plastic pens

Coin-only boxes

Electrical items

Furs and taxidermy

Vinyl records

Buttons

Cultural Objects
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
-
Lesley Jones Easy Just box up things you don't need. That's all you have to do.
-
Jennifer Lowe Every thing from start to finish was brilliant updates throughout
-
M Scott Quick and efficient service. A fair price for items . Funds paid into bank the next day. Very good service.
-
Roberta Barnett I have now sent 4 boxes of unwanted items to VCC & have accepted all 4 offers. The service has been straightforward & I was informed regularly through the process. All offers have been fair & money was paid into my ...
-
Martin Thomson Very good communication from the company, easy to use process with pre-paid postage label I ordered. They sent through a quote for £200 for a box of old jewellery I had sitting around following a house clear out
-
angela davies Kept in touch with me step by step of the process. Was shocked how much my items were worth
-
lindarobinson It was so easy and I am going tell my family and friends about it
-
Dennis Powell Vintage Cash Cow are very helpful and they keep you up dated from has soon has you send your parcel to them and within a few days they will give you a call and send you a email with a price for your items i would ...
-
Patricia i thought i would of got a bit more money for amount and number of goods i sent but service and keeping us informed was excellent x
-
Carolyn I thought the whole set up & process was very well organised & helpful staff - ill be honest that I was dissapointed with my offer as I googled the rough value & deducted 2/3 to allow for postage & resale. It's probably ...
-
Eileen I would recommend this to people like me who when I dipped my toe in the water to try Vintage Cash Cow realised I had quite a few items that were tucked away in cupboards that I would never use again. I sent them off ...
-
Tom Mitchell Process was easy to send the items and wait for a valuation, however once you receive the valuation there is no ideal provided on what each item is valued at, so it makes it difficult to decide which items to ask to be ...
FAQs
-
We are a trusted service with over 500,000 customers signed up and more than 10,000 Trustpilot reviews. Your items will be automatically insured for loss or damage in transit via Parcelforce up to a maximum of £300, subject to evidence of the value of any damaged or lost item(s). Additional insurance cover can be separately arranged in appropriate cases with ourselves upon request, and at no additional cost to you, up to a maximum of £10,000.
-
No, unfortunately, this isn’t possible. The value of an item is very dependent on quality, condition, age and demand so we must see it in person to be able to give it a fair valuation. If you are not satisfied with your offer, we will return your items free of charge so you have nothing to lose by sending them in.
If you would like some guidance on whether or not your items are suitable for us, please contact us on 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
-
Absolutely! Our service is designed to be 100% free, whether you send your items to us or request them to be returned after declining our offer.
-
Sending your box to us is free, easy and safe. We pay for and insure every parcel you send for up to £300 using a tracked Parcelforce service.
There are two ways you can send your box to us:
1) Using your pre-paid postage labels
When you order your free selling guide, we include a pre-paid postage label and sender details sticker. After packing your box, please stick the postage label and the sender details sticker to the outside, and then take your box to any UK Post Office - click here to find your nearest Post Office branch.
The Post Office will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Leeds-based facility.
2) By booking a free home collection
After signing up, you'll receive details on how to book your free Parcelforce home collection. You can also book a collection here.
Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed. -
We're a no obligation service, so you're welcome to decline any offer made should it not meet your expectations. If you decline our offer, we will return your whole parcel of items at no cost to yourself.
-
Unfortunately, we do not accept items that are not specified on our site. If you believe you have an item that would be of interest to our experts, you can call our customer service team who will be happy to assist you.
Please phone our customer service team on: 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
-
A vintage advisor will call you with an offer once we've received and valued your items. You’ll get an explanation of the offer and an opportunity to ask any questions. If we are unable to reach you, we send an email and SMS message requesting you to contact us.
-
Maybe. Our service is designed to help you declutter in bulk, so we would prefer you to send 10 items or more. However, if you believe your item is really special, please get in touch to see if it is suitable.
-
Yes, you can choose from a range of ways to speak to us:
Call us on 0800 246 1111
Arrange call back
Message us on Facebook
Email us at hello@vintagecashcow.co.uk -
Of course! Our home collection service is free for all of our customers. If you'd like to book your slot, please call us on 0800 246 1111. You can also book a collection here.
Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed. -
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to £300 as standard, through Parcelforce. However, if you believe your items are worth more, we can raise your insurance to £1,000 or £10,000.
Ask us anything, and we'll reply as soon as possible
Our friendly online customer support team will answer your questions seven days a week.