Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Ronald Hayes very efficient and excellent communication
  • TP stars
    Anon Everything was easy and efficient
  • TP stars
    Malcolm Brilliant service from start to finish. Easy to use, a great service with regular updates. I will use this service again and would highly recommend them.
  • TP stars
    C R Great experience. Got more than I had hoped for so very happy with offer. Once I accepted the funds were in my account the same day.
  • TP stars
    Philip Bender Good communication but slow giving us price for our items
  • TP stars
    Ms Teresa A Foley From the day you post off your box of items up and including the day you've accepted (or otherwise) their offer, communication is first class. I've been lucky in my transactions and enjoyed having a little nest egg and ...
  • TP stars
    Sandie Took a little longer for valuation than advertised as they were busy, kept up to date with texts for process, happy with the valuation and prompt payment into my bank account
  • TP stars
    Sarah I found the whole process easy, sorted through items, sent off and recieved payment, which I was happy with. Good communicarion as well, updates etc. Will use again. Thanks
  • TP stars
    Pat Soo easy to make contact and the label was received very quickly . Had to wait around 14 days for a valuation as they are extremely busy . I was kept informed the whole time and when I received the valuation I was ...
  • TP stars
    MRS EMMA MERRYWEATHER The experience was very good. However I sent 2 boxes and I am still owed £35 from one of the boxes. Could thus be rectified. Many thanks.
  • TP stars
    Michelle McKinley Bell Vintage cash cow were fantastic from start to finish. Communication was excellent - kept informed all the way along. Will definitely use them again, easy, smooth and efficient. Paid funds earlier than expected and ...
  • TP stars
    Margaret Finch Easy to use and kept up to date with progress.
  • TP stars
    Tony Baker So easy to use kept you up to date on process and extremely pleased with offer
  • TP stars
    Sarah Mcintosh Took a bit longer than expected but I was kept up to date. Would use again.
  • TP stars
    Barbara Williams Being kept informed with uptodate emails and money paid into account quickly,
  • TP stars
    Claire Northcott Excellent Great service Very quick response And great customer service

FAQs

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