Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Anne BT Great service. Easy to use. And a good offer which we were delighted to accept.
  • TP stars
    Dr Crocker it was very easy to understand what was saleable and how to pack it. The process was quick and communication excellent. I felt that the pricing was fair and will use the site for my next clear-out.
  • TP stars
    STEPHEN PRYOR The service I received was very professional. I excepted a reasonable offer and was paid quickly
  • TP stars
    Dp Very professional, prompt & easy service to use. Very happy. Thank you
  • TP stars
    Peter Richardson Prompt updates on how it was going, very organised, thanks
  • TP stars
    MRS LINDA GENT Hassle free very easy experience
  • TP stars
    Barbara I am kept fully informed all the time. I am offered a fair amount for my box and the money is put into bank account promptly.
  • TP stars
    karen evans Easy from 1st step to receiving payment do not let the things lying around your home gathering dust stay there get some money for them.
  • TP stars
    Christine From initial phone call to money offer was kept informed at all stages. Prompt payment too.
  • TP stars
    John Simple, straight forward instructions to follow
  • TP stars
    Customer I was happy with my quote but had returned my first box because I was unsure. I would be far happier to know what my items were worth individually.
  • TP stars
    MISS BAXTER Couldn't have been easier! The hardest part was trying to decide what to keep (possibly another parcel coming your way) and what to send. Everything was very quick and painless.
  • TP stars
    Nicola Excellent service from start to finish,great communication and was really quick in giving me an offer. Would highly recommend
  • TP stars
    Stephen Was plain and simply, straightforward and the sale progressed exactly to the instructions.
  • TP stars
    richard What a fantastic service, we packed the box sent it off and received an offer, within 24 hours after we accepted the offer the cash was in our bank account. We were well pleased with the offer and the great comms.
  • TP stars
    Pauleen. Great experience! The platform is easy to navigate and very user-friendly. I’ve had such a positive experience that I have confidently referred several people. I’m currently awaiting my referral benefits and look ...

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