Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

free-postage-pack
1. Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
pack-your-box
2. Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
post-your-box
3. Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
accept-or-get-back
4. Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sara Hewitt Super quick process Kept updated at all times. Fair price offered.
  • TP stars
    Mrs Michelle Griffiths Super easy to do really quick offer and payment 😃
  • TP stars
    Hazel Hannah Very good communication quick service You don't really get what you expect
  • TP stars
    Mrs Bennett Very quick, no fuss, easy to use
  • TP stars
    Hayley Wheeler Fantastic 4th time I’ve used them easy to use website easy to understand kept me updated when there was a slight delay with an offer as very busy with lots of exciting boxes to look through. Came back to me within a ...
  • TP stars
    Jim McColl From day one it was a pleasurable experience to deal with you. Friendly advice every step of the way and only a couple of days after you receiving my box I was sent your offer which I was glad to accept. Very ...
  • TP stars
    RICHARD J BITTA Easy to use with the pre paid postage and quick payment
  • TP stars
    Sylvia Sent box on Wednesday had money in account Friday
  • TP stars
    Gwendoline Jones A streamline service all undertaken in a week since posting items & receiving my money .
  • TP stars
    Rebecca Kept informed at each stage. Plenty of information about how the process works and what makes a good box of items to send in. Fair price paid and transferred to my account quickly. Thank you
  • TP stars
    Dianne Harrison After requesting information a postage label and booklet explaining what they accept was sent out. Each step of the process explained. Once J sent my parcel I was emailed to say my parcel had been received and would be ...
  • TP stars
    Helen Collantine Very efficient, quick service; from posting my parcel on Monday to receiving my money on Friday. Would recommend.
  • TP stars
    National Street Van Association. Secure collection of my box. Quick valuation with reasons for the offer, and secure same day transfer to my account. Highly impressed with the service I received.
  • TP stars
    Helen Grant Very quick, easy and hassle free.
  • TP stars
    paul finch great comunication cant fault very pleased quick and easy
  • TP stars
    Customer The price offered it was corect, the processing of transaction it was very quick, nice staff on the phone calls. Very happy 😊 definitely to keep for future.

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.