Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Kerry Young Wasn’t sure what to expect but was happy with my offer. I think if there was anything l would suggest it would be if it was at all possible to itemise the items as to what they were worth or at least the ones which ...
  • TP stars
    Wendy Williams Easy and helpful and kept well informed. Prompt payment, very happy
  • TP stars
    Lorraine You just pack your box with items you want to send off use prepaid label take the box to a post office within a couple of days you get an offer if you accept 2/3 days later the money is in your account couldn't be ...
  • TP stars
    Susan manning Very happy with everything
  • TP stars
    bailey Nice and simple. Staff 100% professional. Thanks to all
  • TP stars
    Sheila Plenty instructions and all straightforward. Offer was received quickly and the amount was in my bank within 24 hours, impressive service. Would use it again.
  • TP stars
    Charlotte Footer Quick and efficient, kept well informed and offered fair price.
  • TP stars
    customer I only had to pack a box and take it to the post office. The postage was free and all insured. I received a good offer for my box within just a few days. Can't wait to get another box made up. It costs nothing so you've ...
  • TP stars
    Carol Jenkins Fast efficient service
  • TP stars
    Raewyn Rickerby Everything ran smoothly from start to finish and they kept you up to date with every stage. Would highly recommend.
  • TP stars
    Jean Buchan Happy with the interaction.
  • TP stars
    doreen hayward easy to use swift reply very professional
  • TP stars
    M.E.L Fast, professional, friendly service
  • TP stars
    Sara Very quick and efficient, helpful guidance and a fair price offered
  • TP stars
    kate Every part of the process was swift and clearly explained, so great communication. I was slightly disappointed by the offer, but the alternative would be trying to sell items separately, so this was far easier . The ...
  • TP stars
    Clive Harlow From start to finish the process was easy

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