Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Everything is so easy with swift notification if things slow down. I have been happy with their offers with money being forwarded quickly.
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Keeping you well informed about the progress. Super pickup service. Reasonable price offered. Quick to pay. Will use again if the occasions occur.
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Pleased with valuation. Took a bit longer than expected but kept informed regularly with friendly messages. Payment very prompt.
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Excellent communication through out the whole process. I was very happy with the offer for my old tech. I have aleady recommended to a number of people.
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It was a great way to dispose of things which, frankly, have been worrying me for 13 years, since my mother died. The process was professional and efficient but also friendly. Thank you!
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Quick and efficient service. They kept me informed through the process. Money was paid into my account the same day as I accepted.
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Kept up the date with progress on my box and happy with the outcome. Will use them again
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Brilliant service always keeping you informed and once a price is agreed it was very quick payment. Can't fault.
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Good communication. I knew exactly when the box had been received. Next steps were made clear. A fair quote was given and once accepted payment was made swiftly.
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Easy process. Clear guidance & great support as scheduled a call from team to talk through process. Good price for items just sitting in cupboards & forgotten about. Will use again.
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Regular emails and text kept me updated of process. Helpful and friendly staff when I called with a query