Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    MR R T PPAGE Good service
  • TP stars
    Sarah I was selling fashion jewellery on behalf of a charity. We weren't expecting to get as much as we did for it and were pleasantly surprised 😁
  • TP stars
    Diana Collino Kept informed throughout the process. Even though it took a bit longer than advertised, I was happy with the outcome.
  • TP stars
    Gill Butler It was easy to send items off. It took a good few weeks before an offer was forthcoming however they did contact me at regular intervals to keep me updated. The final figure was satisfactory which I accepted and the ...
  • TP stars
    BARRETT It was easy to do no problems at all wth your admin , Spot on and seamless thank you and pleased with the valuation .
  • TP stars
    Kerry-lee The reason I give the scores are because from start to finish everything was handled brilliantly. I especially like the continual updates on my items. The staff were very helpful and friendly and I would highly ...
  • TP stars
    Peggy Joseph Good company Always keeps you updated on your parcel Great offers for your items
  • TP stars
    Jeanie Maynard kept me fully in touch with about my box. service very efficient.
  • TP stars
    Chris Great follow up on the process. Regular updates. Fair evaluation and prompt payment. Could not fault this.
  • TP stars
    Jennifer Lorraine Muir Great communication, kept up to date from start to finish.
  • TP stars
    Joanna Foot Good and regular communication, fair pricing, on agreement very prompt transfer of money. Would recommend.
  • TP stars
    AT Very impressed with how easy it was to use the service. Posting label arrived speedily with helpful information - lots of updates after box posted so knew it had arrived safely. Offer was more than expected and money ...
  • TP stars
    customer Wendy Eastwood Great, smooth experience with vintage cash cow! I was kept informed from beginning to end with plenty of interaction and information. Very pleased with the cash amount I received.! I have a feeling I will be sending a ...
  • TP stars
    Helen Great communication, quick process despite being busy, reasonable offer
  • TP stars
    customer Thank you . Very pleased with the service and communication .
  • TP stars
    Nic W Great service, communication throughout was excellent. Happy with the price, and payment paid promptly.

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