Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Stephen Was plain and simply, straightforward and the sale progressed exactly to the instructions.
  • TP stars
    richard What a fantastic service, we packed the box sent it off and received an offer, within 24 hours after we accepted the offer the cash was in our bank account. We were well pleased with the offer and the great comms.
  • TP stars
    Pauleen. Great experience! The platform is easy to navigate and very user-friendly. I’ve had such a positive experience that I have confidently referred several people. I’m currently awaiting my referral benefits and look ...
  • TP stars
    Margaret Clarke It was very easy and payment was there promptly after acceptance of valuation.
  • TP stars
    Alexander WARDROPE A quick friendly fast and efficient transaction and was completed with ease.
  • TP stars
    David Antonio Good communication and quick response
  • TP stars
    Mr and Mrs Cotton A very good prompt and efficient service from beginning to end. Easy to use and uncomplicated.
  • TP stars
    Apollonia Bradley Excellent they picked up the stuff via postman. Kept me updated on the package and evaluation process. valued quickly and paid quickly. I will use them again
  • TP stars
    Wendy The whole experience was good, quick and hassle free
  • TP stars
    Ros Arnold Good service, good price and quick turnaround.
  • TP stars
    Julie Junokas Everything went seamlessly from start to finish and I felt I got a fair price for no hassle
  • TP stars
    Julie Jones It was a very speedy experience. I was well informed at each step of the way and very pleased with the amount I was offered.
  • TP stars
    Jaci Good communication throughout process and clear guidance on what they do and do not accept.
  • TP stars
    Suzanne Stanger They offered me a good service & price
  • TP stars
    Claire Ynwa Hawkes Found the whole experience a pleasure and really easy to deal with.
  • TP stars
    Heather Very easy and good experience. Took to the post office and within 6 days had an offer and paid into bank . Customer service is excellent keep you updated from start to finish

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