Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs S Lock Clear information as to what may/may not be sent as well as how to send the items safely. I appreciated being able to have the package collected. The assessment of the package contents, I thought, was quick and the ...
  • TP stars
    Valerie Wallen Excellent service, I have used them before. Prompt and fair payment
  • TP stars
    Karen Slack Quick, easy, money comes through quickly. No hassle, prompt dependable service. Price was good.
  • TP stars
    Mr Dixon Fast and easy service to use
  • TP stars
    Michael Butler A very smooth experience from start to finish. I was kept informed throughout and the online videos from the experts were very useful in identifying what was worth sending.
  • TP stars
    Alison Wadsworth Happy with the service (slightly slower than initially advised but only a day or so). With the advent of AI would be great to have a breakdown of the value of the different items
  • TP stars
    Marie From making the request to the collection of my items was fantastic. I was kept up to date at every stage. Just brilliant.
  • TP stars
    Anne Adams It was an easy and clear process with great communication and a realistic offer.
  • TP stars
    Lynne Excellent service. The only negative I have is the label timeline when we’re sorting boxes which takes time because we have to work as well so the label was running out
  • TP stars
    sheila porter Good communication. Fair price paid.
  • TP stars
    Dawn Robertson Simple to use. Vintage Cash Cow cover cost of postage and Royal Mail can collect from your home at no cost (also no postage cost if you decide to have items returned to you). Vintage Cash Cow in touch throughout trade. ...
  • TP stars
    Gina Well informed the whole way through very quick and a very nice lady on the phone in the end that I spoke to costumer care brilliant
  • TP stars
    K Bingham Very good service, prompt and efficient. Exceeding my expectation.
  • TP stars
    jeremy bevan Easy to use service, and fair offers
  • TP stars
    Mr James Lafferty Great service from start to Finnish, information at all stages was very good, very fair price for items, would definitely use again.
  • TP stars
    Kathleen Natella Great customer service. Constantly updating on progress throughout. Very pleased with evaluation.

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