Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    rachael lincoln Just a really simple and easy process from start to finish. I dont know a thing about jewellery and just wanted it all to be re purposed and used again - not sat in a box for another 30 years.
  • TP stars
    CM Downes Great service and fast payment. Couldn’t be happier with the service. Even got my box collected from my door. Thank you👍
  • TP stars
    Ann Macbeth Excellent communications and step by step support if needed. The whole process was clear with little booklet for reference. Bag / box supplied for items. Items can be collected and delivered with no postal cost No ...
  • TP stars
    Rosemary Easy pleasant no issues
  • TP stars
    Eilidh Gilmour Great company helpful. Efficient and happy with offers 2nd December and 19th January . All in all I would recommend.
  • TP stars
    leslie b payne Always great
  • TP stars
    Peter T Easy process and great price for the box
  • TP stars
    Clare Gibbons Very simple process, clear instructions & guidance, timely communications, good home collection service, prompt assessment and payment offer, prompt payment on acceptance of offer. No issues, great service, would ...
  • TP stars
    Ann Were Very easy to use and prompt service.
  • TP stars
    Jacqueline Vickers We were notified when our package had been received and then again when a value had been reached, our hands were held all the time....then....we had a phone call so that individual items we sent to them were discussed, ...
  • TP stars
    Customer Easy to deal with and good offer for my items.
  • TP stars
    Mrs B L Gallacher Ease of choosing what to send and posting. Spoke to a customer adviser, she was very knowledgeable about your service. Will use you again. The price given I felt was a little low but a lot less bother than trying to ...
  • TP stars
    .Alison Very straightforward process, with option for free collection from home. The offer cam thru within 3 days which was accepted. Money was in bank within a couple of hours.
  • TP stars
    Jan Good efficient service. Money was in the bank 48 hours after posting. Price was reasonable but you could considerably get more if you sold the items separately on ebay. However its a good way of selling a collection of ...
  • TP stars
    Mrs Alexanders Cash Cow is a very simple and straight forward system to send items for appraisal. Although my offer was less than I had hoped for, it was realistic and unlike selling at auction, there are no fees or postage to pay.
  • TP stars
    Lynda Miners I run a charity shop for a small local charity and am very impressed with the rapid response to my initial phone call then quick collection and really good assessment of items.

FAQs

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