Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Ian rennie Painless transaction
  • TP stars
    Robbo Polite, friendly and professional service. Good communication by text and email. As everybody knows, free postage. Prompt valuation and payment.
  • TP stars
    Jackie Lambert Prompt receipt of postage label. Good communication throughout. The offer was as expected and the monies were in my bank account within 2 working days. Happy days!
  • TP stars
    Graham brown Great service, fast and efficient with a good price for our items
  • TP stars
    Lynn Atkins Easy to manage online. Postage label came quick with the information on what to do. Communication good. Very pleased with price
  • TP stars
    Judith Capstick Great very easy service
  • TP stars
    Ms Barbara Jones I couldn’t believe how easy it was. The information was very clear and helpful. For items that were of little use to me this was a great way to dispose of them and to get a generous reward. I will definitely do it ...
  • TP stars
    Sarah Drew So quick and easy to do, great communication and prompt payment. Have used several times and will continue to do so in the future.
  • TP stars
    Jennifer Lloyd I was really pleased with my offer & they kept letting me know all the different stages that my box was going through, I am sorting another box out , also a friend of mine & my daughter are both sorting some things out ...
  • TP stars
    DavidAllden In regular contact.Money transferred speedily
  • TP stars
    Lynda Murphy Quick and efficient, good communication. Quick payment.
  • TP stars
    Mr Andrew Penman Within a week of sending my box I had accepted the offer and the money was in my account. Excellent service
  • TP stars
    Maureen Green It’s great getting rid of unwanted items and they are very fair on the pricing.
  • TP stars
    Suzanne H Great communication. Pleased with offer and money paid immediately.
  • TP stars
    Janet I ordered the literature I needed to send my items I found a suitable box and packaged my coins, stuck on the label and took to Post Office. I was informed that my package was on its way and I would receive and email ...
  • TP stars
    Derek Good communication and I was happy to accept their valuation of the items I sent to them.

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