Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Beverley Ferguson Very quick valuation and transfer of funds. Also really good keep you updated on the progress.
  • TP stars
    Carol Lister Quick service satisfied with amount 10 out of 10 and a gold star thanks
  • TP stars
    Virginia Brown impressed with the efficient communication path, everything made clear and speed of the transaction was excellent
  • TP stars
    JBK Updates throughout the process. Great to have free delivery label posted. as soon as parcel collected from Post Office text and email to confirm. Within a few days my box of jewellery and silver were valued and price ...
  • TP stars
    Ms Anthea Lawrence There couldn’t be a more trouble-free way of moving on a selection of small vintage items,
  • TP stars
    Kerry Hood Great experience, so easy to use and quick turnaround for the valuation
  • TP stars
    C BLACKADER No fuss from beginning to end
  • TP stars
    Rachel skinner My parcel was collected as arranged
  • TP stars
    MRS CHRISTINE GUEST From start to finish the experience was excellent. I was scared of trying but I decided to have a go and requested a package to start. Received the information within a week, had lots of communication via email & text. ...
  • TP stars
    caryl deffee Everything done for us except to find and fill a box and/or post it or arrange a collection. Kept informed as to receipt of the box, it’s valuation and prompt payment if valuation accepted. All made very easy….no ...
  • TP stars
    SM Efficient and speedy.
  • TP stars
    S Peek Fantastic service, although had problems with Royal Mail collecting the parcels and had to completely rebook. Fast valuation and very happy with the prices offered. Will definitely use again
  • TP stars
    MissGillianAlexander Was easy all the way through the process, would recommend it to anyone want to have a clear out
  • TP stars
    Deborah Burnell I was pleasantly surprised how easy it was, sending was straight forward and the offer I was very happy with. I have recommended to a couple of friends
  • TP stars
    Elizabeth B Great experience, all went smoothly, pleased with amount of money you gave me for my box. I know you don't itemize cost of items but that's the only criticism. But ok otherwise
  • TP stars
    Philip J Preston Great experience good highly recommend

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