Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mohamad fuwars mohamad niyas N People s bank akurana branch online cash sri lanka bank mohamad fuwars mohamad niyas ID 1987 1550 4676 pohen number 94 77 410 3160 accounts number 1532 0014 0029 370 ATM CDMA cash online bank total money go bank
  • TP stars
    Heather Kent Very impressed with the whole procedure. From sending my parcel to receiving my offer was all within the time scale. And the offer was very fair. Great way to clear those items you no longer use or want.
  • TP stars
    Helen Good updates and communication. Very easy to use. Money in account very quickly once accepted
  • TP stars
    Elaine Great service from start to finish. Communications through the process. So easy to use all you do is find a box and fill it. Take it to post office all paid for and wait to hear your offer. Brilliant
  • TP stars
    Mr Dain Thank you for all being kind and helpful.
  • TP stars
    Karen Avis I'm not very good with these thing but thought I would give it a ok, its was so easy and quick money was in my account in two working days.
  • TP stars
    Mrs Wise Super Quick and easy to use. Every step so simple, no effort needed at all. Just boxed up odds and ends that were just lying about in drawers etc put on the pre-paid labels and dropped the box into the post office, was ...
  • TP stars
    Pat Halliwell Bit slow about reporting my offer but there were a number of different sorts of things in my box. Bit slow in sending money - but it was over a weekend and a lot of banks don't do things over the weekend. Generally, ...
  • TP stars
    Mr Guest An excellent service, plenty of advice, collection of my 10kg box by Royal Mail was helpful. The valuation of my bits and pieces was a pleasant surprise. You will never know what you have until you try!
  • TP stars
    Sonia Hobbs Very efficient, helpful and pleasant to deal with
  • TP stars
    Consumer Very professional and efficient.
  • TP stars
    Davina Ringham I found the whole experience very easy. Sorted a few unwanted items .requested a label and sent my box . The following day it was received and within a week I had a really good offer which I accepted and the payment ...
  • TP stars
    Karen Henderson Very impressed with my experience. From labels being sent out, preparing my box. Royal Mails collection service Tuesday. Arrived VCC Wednesday. Acknowledged receipt. Took a week to get a quote but there was quite a bit ...
  • TP stars
    Tracy Hobbis Quick service
  • TP stars
    Sonya Offord Can't recommend Vintage Cow enough! You get exactly what is says on the tin. Easy phone call, quick delivery of labels for free postage. Extra help available for heavy packages, or unable to get to postoffice, they ...
  • TP stars
    Annie Williams Good communication. Very pleased with offer. Payment received very quickly

FAQs

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Our friendly online customer support team will answer your questions seven days a week.