Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Dutton I was dubious about using at first as I thought it can't be that good,but I put faith in the process and went ahead with it as it was going to save me alot of time trying to get it all valued and sold in different ...
  • TP stars
    Linda Edwards Excellent service My items were collected from my home and I was very happy to accept the offer I received
  • TP stars
    Helena Wonderful experience for getting money for your unwanted bric a brac🙂 Very easy to do. No cost involved. Money paid into bank within 2hours. Would highly recommend. I need to sort out some more ‘stuff’
  • TP stars
    Robert Lambert Pack it post it forget about it. Even a complete idiot can do this. As proved by the wife.
  • TP stars
    Peter Evans Very good communication throughout the process.
  • TP stars
    Kathryn Easy to use and pleased with the valuation
  • TP stars
    Robert Dibble Communication was excellent. Very timely process and payment received promptly.
  • TP stars
    DANA CUKIER Very efficient & good communication throughout. Took longer than I thought.
  • TP stars
    Touchwood Excellent service far better than what I was expecting. All the pre and post service was very professional and they kept me updated all the way. When I accepted my offer it was in the bank within 4& hours 👍
  • TP stars
    Peter Hughes Very efficient and very pleased with offer price.
  • TP stars
    Anthony To be honest my partners sister passed away in 2018 and then her brother in law passed away in 2024 and me and my partner had to sort out the stuff in the property so rather than having to deal with selling stuff on ...
  • TP stars
    Peter Mills Every aspects of the progress from sending and selling my goods I was kept informed by the company
  • TP stars
    Daniel Waller Quick easy service, free post and very good communication with every step taken.
  • TP stars
    Homeowner This was an excellent service from start to finish always kept updated I would recommend them to anyone. I will use them again.
  • TP stars
    Miss Susan Bray Good price, frequent updates in progress I have only good things to say about VCC. Excellent
  • TP stars
    Jimmy Lahoud very speedy and efficient handling, quick from the sending you the lable to sending the money.

FAQs