Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    customer Easy process, quick offer and fast payment. Very happy with our offer.
  • TP stars
    Anna I have found VCC very useful indeed. I have managed to sell some items which I did not think anyone may find of interest. I have been happy with the service - updating on the progress of the sale as well as the end ...
  • TP stars
    John Hainey I made mistake and you sorted it out Thank You
  • TP stars
    Mrs Nash Very efficient service excellent staff and very good offer. From beginning to end very helpful excellent service. Xx
  • TP stars
    Barbara Cooney It was simple, fill the box, post get a valuation, accept and get paid. Fast from acceptance to pay 1 day. B
  • TP stars
    Caroline McKenzie Fhas was the agent I spoke to and he was superb, polite and courteous, ensuring I understood everything and accepting my offer which was a terrific offer was easy and he took my bank details, keeping me on the line ...
  • TP stars
    Nick Osborn Just accepted an offer on my first box with VCC. They are very easy to deal with. Smooth service. Kept me informed by text message throughout the whole process. Great communication via their call centre - thank you ...
  • TP stars
    Alan Cundall Everything was taken out of my hands including arranging the pick up of my parcel. I was totally kept informed by e-mail every step of the way until the conclusion of the sale
  • TP stars
    Mrs Trisha Innes I WAS HAPPY TO HAVE MY BOXES COLLECTED BY ROYAL MAIL, AS BEING DISABLED IT REALLY DID HELP. I WAS VERY PLEASED WITH MY CASH COW EXPERIENCE, EASY TO DO AND VERY HELPFUL PEOPLE ON THE TELEPHONE TOO. ALSO PLEASED THAT CASH ...
  • TP stars
    Sue H This was really easy. All i had to do was box up my items. Received a frair offer for things sitting around. Phoned and had really super help from Shaf. Lovely to have such great customer service and speak to a person.
  • TP stars
    Derek Cole Good offers quick turnaround very helpful,
  • TP stars
    Philippa M Very easy to send items, regular updates provided so I knew they had received it and when it had been valued. Saved me the hassle of selling at auction or car boot etc. Was satisfied with the offer and payment received ...
  • TP stars
    Michela Paoletti Today I called their costumer service team to review and sort an offer. Alam (hope I got his name right) was very helpful, quick and efficient. Thank you for your help!
  • TP stars
    JOHN HUNTER Excellent communication and very fast turnover from sending the parcel to receiving offer.
  • TP stars
    Fiona Ellison 5 star treatment well organised and all in 7 days
  • TP stars
    Rob Taverner Received a reasonable offer for the stuff I sent

FAQs

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