Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs MAB Great service 👌 no hassle
  • TP stars
    Hilary Such a simple process. I was very happy with their offer. Very approachable people
  • TP stars
    Debbie Bedesha Easy and fast process Good communication throughout Great way to make extra money Don’t keep because “I might need it later” You’ll may be surprised how much it’s worth!
  • TP stars
    Mrs Mabel Boyle The company kept connected all the way through from the day I.podted until the day I got my offer.First class service. Very happy.
  • TP stars
    Ann Great contact by phone. All my queries were answered. Very professional staff. Prompt payment into my account
  • TP stars
    Mrs Fiona Hunter Excellent service. This is the second time I have used them and have no complaints whatsoever.
  • TP stars
    Christine Selby Everything worked exactly as I’d been told it would. The valuation was quick, as was payment after I’d accepted. Excellent experience.
  • TP stars
    Jo Grigg Quick easy and good service.
  • TP stars
    Barbara Hewson So easy, so quick very satisfying. Would definitely recommend.
  • TP stars
    Cheryl Morrell Easy to send. Kept informed every step of the way. Received an offer within a few days. Would have liked a slightly better offer ( Who wouldn't?😆) but bearing in mind it was stuff that had been out of sight in a drawer ...
  • TP stars
    Tanya Verallo Smooth process, happy with amount offered and I have more room, so it’s a win win!
  • TP stars
    Denise Very easy to use.
  • TP stars
    Moira Frost Easy seamless process.
  • TP stars
    Deb Everything went smoothly. Parcel collected and sorted quickly and a fair offer given.
  • TP stars
    Sylvia Murphy They kept me informed of the whole process right from the start. They were very helpful and did everything so I knew what was going on. What could have been a stressful process for me was very comfortable. It was good ...
  • TP stars
    Janice I packed a box, looked at it and thought what junk, I couldn't see it was worth anything and a struggle to the post office wasn't worth the pain. A collection was arranged for me, then I got a great offer 246 I was so ...

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