Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Nigel Laing A simple, straightforward process which delivers as advertised. And regular updates are a welcome reassurance. I would certainly use again in the future.
  • TP stars
    Chris Thompson Simple and straightforward, very easy to understand and was always kept informed of progress. Final outcome was reasonable and paid within a few days as promised.
  • TP stars
    Debbie Poole Really pleased with my offer for what I thought was not worth that much ,kept updated from when box received until payment
  • TP stars
    JEANETTE Dacosta Adviser was happy to help and advise. Payment was quick once agreed quotation. Probably a fair price, however it took all the hassle out of trying to sell items individually.
  • TP stars
    Nicola Jane Kept me informed throughout the whole process, did take slightly longer than I expected. Once I had accepted their offer, the process was very quick and smooth.
  • TP stars
    Carolyn Tones Easy to use and all very polite on the phone would definitely recommend them.
  • TP stars
    Mike Worked well for me: service as promised.
  • TP stars
    Customer Throughout the process we were kept well informed of when our box would be assessed and when we could expect to receive a valuation. The items being valued were items that we have had for years but not used or touched ...
  • TP stars
    Mary Very efficient and easy process.
  • TP stars
    Wendy Murrell Hi I was happy with the all experience of cash cow I’m wondering if there’s a chance yiu could send another package so I can send some more items please
  • TP stars
    Lynne Easy to use and received a decent price for the items
  • TP stars
    Motorbike maid Effective, efficient, fair and fun! Very well organised and easy to follow instructions. They were busy so took a little longer than estimated beforehand, but comms were excellent and well kept up to date.
  • TP stars
    Rabz Good service only thing that they can improve is letting g the customer know individually price of the items
  • TP stars
    Jen Pen Very easy from start to finish. fast payout as well.
  • TP stars
    LH Great price offered which we accepted. Very easy to send items for valuation and a fantastic way to recycle unwanted jewellery and other items. Payment was very prompt.
  • TP stars
    Sarah Holding Everything was made straightforward all you need to sort is a box!

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