Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    W D Purves. Great communication from start to finish. Could not fault the process.
  • TP stars
    Jane stone Great communication and good price given
  • TP stars
    Dave It would have taken me a very long time and effort to sell this diverse collection of items separately. This was very convenient and easy.
  • TP stars
    Lynn Wilkinson Really easy to sell unwanted items.
  • TP stars
    Geraldine Ridgewell Due to a high number of packages received there was a long delay before mine was opened. I was kept informed every couple of days until finally that my box was being checked. I was happy with the offer and the money was ...
  • TP stars
    Barbara Paine Was a good way for us to declutter. We were very happy with the offer for our box we thought it very fair. We were kept informed all the way through the process which was very positive . Would definitely recommend.
  • TP stars
    Dorothy Valuing my box took quite a while as they were very busy but did get in touch with me regularly to give an updated. Great service and I am very happy with it
  • TP stars
    Alison Field Very pleased with how easy the whole process was and very impressed with how they keep you well informed with every step. Will definitely recommend and will use again. Thank you
  • TP stars
    Jill, Co Durham Another clear out with a reward at the end of it! Promptly paid. Excellent service, excellent communication and I will be in touch again.
  • TP stars
    Sue Great service and regular contact The price was great and the payment went into my account the next day. I have already recommended you to several of my friends
  • TP stars
    Andy I believe I received a fair price for my items, only slight downside was the delay in payment, but it was a Bank Holiday weekend so, I can understand that.
  • TP stars
    Peter Whitley The service wad excellent and they kept us informed all the way.
  • TP stars
    JEAN COLLINGWOOD Extremely easy to send your items. Vintage cash cow keep you regularly informed at all stages of the process. Payment is fair and issued quickly.
  • TP stars
    MS BARBARA BALL Fabulous and easy to use
  • TP stars
    Robin Transaction was very straight forward everything went smoothly and the price was acceptable and payment was prompt, will use again.
  • TP stars
    Casandra Collins Vintage Cash Cow kept me informed every step of the way. From the moment my box was collected and all the way during transit. I was very pleased with the outcome and would definatly use them or recommend them.

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.