Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Heather Very easy and good experience. Took to the post office and within 6 days had an offer and paid into bank . Customer service is excellent keep you updated from start to finish
  • TP stars
    Caroline Girling All went well ,would have been nice maybe to itemise what things were worth?
  • TP stars
    Ronald Tomlin Very professional and speedy service
  • TP stars
    EM Sent a load of stuff i never thought would fetch much but got 107 pounds within days of them receiving my parcel. Excellent turnaround and customer service keep you appraised re situation Recommend.
  • TP stars
    Angela No problems. Brilliant communication from the start. Everything as stated. Heavy box picked up for free. Fair price for items. Quick payment. Excellent.
  • TP stars
    Mrs Karen Renwick Information was received quickly. I sent off my box a couple of days later and was informed it was on the way and informed when it was received. I was also advised when it was being looked at and received an offer ...
  • TP stars
    Dianne Attaway Free postage, box collected from home. Excellent communication at every stage. Good offer, accepted and money in my account very quickly.
  • TP stars
    michael tilston First class service. Could not fault anything. We were kept informed every step if the way. Box posted on the Monday and offer received by Thursday. The offer was more than we expected and we accepted without ...
  • TP stars
    Suzie Simplifying the way to send goods It was great to receive all instructions in a simple and easy way to understand
  • TP stars
    Margaret Sproston Telephone operators well informed explained everything to me. Polite. Keeping me informed every step of the way. Arranged home pick up to suit me. Texted to let me know it had arrived. On the whole very satisfied. Good ...
  • TP stars
    Jane Harman Easy to do polite staff on the phone money went into account within 2 days good service
  • TP stars
    customer Very pleased quick and trust worthy
  • TP stars
    S Hill Easy to use, great communications and quick to pay the agreed valuation which was higher than anticipated. Service was much better than I had expected.
  • TP stars
    Sally Morgan Smooth and easy - a great way to clear out! I’m looking for more boxes to fill already:)
  • TP stars
    Elaine Very happy with Vintage Cashcow they are very knowledgeable at knowing there prices I sent a box of stuff I no longer use and they gave me a value for them Which I accept they are brilliant company
  • TP stars
    Christopher Everything was done so quick and easy looking forward to dealing with you again, cannot fault the service , thank you so prompt, very professional.

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