Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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The whole process was simple. The book that came with the pack was great to follow. We were delighted with the price and they kept in touch every step of the way which was reassuring
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Clear explanations regarding how to send in parcel. Messages given informing of progress. Reasonable cash offer.
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Fantastic company to work with' very polite quick at replying to all communications and a fair quote 'if i had one criticism it would be could do with a breakdown of items .would definitely do it again
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Very good at keeping me up-to-date with what was happening. Payment made in the time frame given.
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Very easy instructions and the added bonus of free postage. Was very happy with my offer and everything was very straightforward with helpful communication along the way
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So simple to deal with. Just fill your box send it back to them in their prepaid label, and they keep you informed every step of the way and came back with a very fair price.
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Everything is so easy from start to finish. If you need to know anything you can just call. Got my offer in less than the specified time and was told I could call to discuss it which I did. It was all very helpful and ...
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I was more than satisfied with the offer that I was given. 10/10 from start to finish all done in under 2 weeks.
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Very clear in terms of what they accept and don’t, which made for an efficient transaction. The level of communication from start to finish was exceptional. Obviously I felt I could have had a higher offer, however to ...
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Excellent, friendly communication, I was never left wondering what was happening. Simple process, very happy with my offer and payment was made into my account within 3 days. Will definitely use this service again.
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I was very satisfied with the speed of this transaction. And I was very surprised at the amount offered for my box of old jewellery. Highly recommended 👌 👍
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Easy to do and very good communication throughout. Very easy service to use.
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Excellent service so easy to do , I have passed onto my friend. I do have a few old phones are they any good to send?