Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    GWEN & IAN COLQUHOUN Quick and fair
  • TP stars
    Christopher Communication throughout the process was excellent. The attention to every detail was very good. The valuation seemed realistic although it would be nice to know the valuations from each dept which would be helpful in ...
  • TP stars
    Carol Cooper So easy to do. Was kept in touch all the way. Money in my bank 2 days after accepting offer.
  • TP stars
    christine bruntnell Excellent service and an offer above what was expected.
  • TP stars
    Mr Robert Evans Communication was very good. Turnaround was excellent, and price valuation was fair. Will certainly be sending another box in the New year.
  • TP stars
    CarrieTaylor Fantastic service from start to finish everyone was so helpful and pleasant and I was really happy with the quote I received I’d definitely use them again 😀
  • TP stars
    Beverley Haynes Easy to follow instructions. Fast delivery of offer. Fast payment settlement
  • TP stars
    Puddlecheck Contact from the company was 5 star, very pleased with not only the service given but the offer. Much more than I expected and will definitely use again not to mention recommending highly. Thank you.
  • TP stars
    customer Quick and efficient. Easy to use.
  • TP stars
    Ms Boyd I think you are brilliant from start to finish. I have referred you already to everyone I speak to…. Such a great opportunity to get some money for things that no longer serve us… I would certainly rate you ten out of ...
  • TP stars
    Heidi Reid Good Offer Quick Payment
  • TP stars
    martynmonkhouse Easy, effect process
  • TP stars
    Moomin Fast efficient service So easy to use from start to finish Fast payment once the items have been valued Definitely recommend
  • TP stars
    Denise Fulgoni Great communication and very easy to use the service. I have sent 2 parcels and accepted both offers without hesitation. Understandably the company need to make a profit from the goods, but reasonable offers made.
  • TP stars
    timothy major Guidance throughout, It was confirmed that the items are not melted down as new homes would and are found for them. The whole process did not cost me a penny, maybe would have got a bit more from other sources but thake ...
  • TP stars
    sharon Quick and easy

FAQs

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