Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Christopher Jones From beginning to the end everything went like clockwork. The most difficult was to find a box big and strong enough to hold all of my “no longer used” items. The offer was acceptable and I'm going to send more “ no ...
  • TP stars
    Robert Browning Everything took a while but happy with price.
  • TP stars
    Margaret Excellent service. Very efficient with clear explanations and plenty of helpful information.
  • TP stars
    John One man’s junk is another man’s treasure!
  • TP stars
    Beverley Young Great service
  • TP stars
    Malcolm Nelson Process worked well, fair offer made, and once accepted funds were in my account the same day. Only downside was having to wait three weeks from my box arriving to receiving that offer.
  • TP stars
    June Smith It was so easy,and I was happy with the result, informed me all the way what stage they were at,was a pleasant experience.
  • TP stars
    customer Great communication and quick payment
  • TP stars
    Patrick Cahill Ease of use reasonable price paid for items no longer needed *****
  • TP stars
    Vicki Wallace I thought it was a very good valuation and I was informed all through the process
  • TP stars
    Juliana Fair enough but took so long days
  • TP stars
    P Cooper So easy to do! Get the address label from the website, put your stuff in a box then post it. They were good with keeping in touch and updates. I received a valuation I was happy with so accepted. Money was in my bank ...
  • TP stars
    Melanie Jane The way you handled things absolutely amazing I'm going too tell all my family and friends what a great outstanding service
  • TP stars
    Susan Bolton Initial query was dealt with quickly and professionally. It didn’t cost anything to send items and they were insured, but worth calling them if you think your items are over the insured limit as there are options. And ...
  • TP stars
    Mrs Rogers Quick service.
  • TP stars
    Kay Dodge Excellent. Kept fully informed and upto date and money for all used and old cameras and phones. Recommended to friends now. Well done

FAQs

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