Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    mrs jean spenner Very happy with your service cannot say that for your courier as he picked up the parcel and turned it on its side then lifted it up on his shoulder
  • TP stars
    Cara Right from the start I felt the adverts I’d seen appealed to me. Good marketing lead me to request the opportunity to re-home some jewellery I had been given by my Gran many years ago. I spoke with one of the team on ...
  • TP stars
    Ken I was a bit wary at first but the whole process was straightforward and much simpler than I had thought. The staff I spoke to were helpful and I didn't feel that I was under any pressure.
  • TP stars
    customer Very efficient and fast response after sending my box would definitely use again
  • TP stars
    Sue The ease of ordering the pack, the phone call appointment to clarify some things. The collection pick up. Then the offer, and receiving that through bank transfer. All very easy.
  • TP stars
    Joyce McGrath Good service from collection and information once my box was received right through to offer which I accepted
  • TP stars
    Jan.e No problems, easy to deal with. Good communication. Will definitely use again.
  • TP stars
    Anita We decided to send some unwanted items off to Vintage Cash Cow & we're delighted with the speed at which we heard the parcels had been received & within 2 days we had been offered a price for them which we accepted.
  • TP stars
    Amanda Webster Swift service
  • TP stars
    Kathleen Burrows The company takes a vast range of items. Someone always gets back to you, by telephone or text. I have not refused an offer yet, but I hope goods are returned in good time if a refusal is made
  • TP stars
    Maureen Fast efficient service and happy with my offer
  • TP stars
    Simon Barker Complete communication the whole way through. Very efficient and professional.
  • TP stars
    simon s hertfordshire Easy system Quick response Reasonable offer
  • TP stars
    Lorraine Jones Good, speedy, quick payment. Very simple to use
  • TP stars
    Neil and thanks for your order Easy to use, friendly people, very helpful.
  • TP stars
    Scott Prestedge Process was straight forward and pretty quick. However, I think the customer should be provided with the individual item amounts. Or at a minimum, an amount per category (antique, jewellery, watches etc) so a customer ...

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