Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Adrian Heathcote Very easy to use
  • TP stars
    JanetCunningham Very impressed with the efficient way that everything was done Thank you
  • TP stars
    David Wrightam Very prompt service and payment
  • TP stars
    Andrew Ireland A very quick way to get cash . I had a great offer put me . They went through every item, telling me what the value was. Very easy to do, pack your box or boxes put the sticky label on they sent you , then either ...
  • TP stars
    Satisfied Customer The service was easy to use, communication was excellent and the offer seemed fair. Payment was made same day. Couldn't be easier.
  • TP stars
    Mark Slade Kept informed at all stages and was offered a good price for the items.
  • TP stars
    Mrs. Audrey Parker Absolutely fabulous, excellent service ,excellent communication I will use them again in the future .
  • TP stars
    June Sandilands Easy to follow. Kept informed of the process. Recieved money once offer accepted within 24hrs
  • TP stars
    G T Essex I was apprehensive at first as I hadn’t used a service like this before. I was amazed how easy and well organised it all was. I read through the instructions and realised I had things I no longer used and bits of broken ...
  • TP stars
    Mrs Anne Foster Everything was very good from beginning to end my parcel was picked up and delivered to you. I was kept in touch what was going on. And then my offer was made and I excepted it and it was in my bank the next day Thank ...
  • TP stars
    Barbara. Pavilionis From the moment of sending my parcel to being received I was kept informed every step of the way. Once I received my offer I was paid into my account within 24 hours. I cannot fault the service or the offer which I felt ...
  • TP stars
    customer Taken time for a valuation because it was busy , had a good valuation
  • TP stars
    Graham Montgomery Excellent service!
  • TP stars
    Caron Good communication throughout. The offer was more than I expected and once I accepted the offer, the funds were in my Bank Account very quickly. I will be a repeat customer. Thank you.
  • TP stars
    MRS JENNIFER JONES Easy to use website to order postage pack, kept advised of progress of box through system and once offer accepted the money was on bank in 24 hours
  • TP stars
    Teresa Kinson Good service acceptable price fast payment

FAQs

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