Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Derek Newlands After a few house moves these assorted items moved with us and still ended up stored and forgotten or never used .A new year with a less cluttered house was my aim. Your brochure gave a clear view on what was of use so ...
  • TP stars
    Cheryl The service was quick and after sending items to them and receiving my quote. Didn't have to wait long for money to be paid Definitely recommend them.
  • TP stars
    Kerry Masters I was a bit nervous and scared about doing this whole thing with VCC. I don’t know why i thought it’s going to be a scam. Well how wrong was i, this whole process has been amazingly successful. Never thought it would be ...
  • TP stars
    BARRIE BARKER Does exactly what it says on the tin
  • TP stars
    John Bundy Original payment offered seemed too low but following a telephone conversation a much more realistic offer was made and accepted. Payment was very quickly credited to Bank account.
  • TP stars
    Lynda Dubber Quick efficient service
  • TP stars
    Kerstin Johnston Very happy with the experience and the customer service
  • TP stars
    Jayne Nicholson Great company. Great idea. Efficient with post package and offer. Money went into bank promptly as promised
  • TP stars
    Kathryn Heywood Ease of sending stuff, speedy response time, and a great offer. Very professional to deal with.
  • TP stars
    Graeme Easy and quick to deal with. Quick payment
  • TP stars
    Jonathan luke Excellent service. The whole experience taking less than a week.will certainly use this again in the new year.
  • TP stars
    Marina Stubbs Acted so quickly. I received my offer two days after they had received my box. My offer was greatly above expectations. Once I had excepted the offer the amount was in my bank account by the end of the same day. Shall ...
  • TP stars
    Isobel Lovely surprise regarding the amount offered. First rate customer service.
  • TP stars
    AUDRE Excellent work
  • TP stars
    John Poole easy to use and quick response
  • TP stars
    Joseph Everything went well all done within timescales agreed

FAQs

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