Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Miss Ruddick Easy to register and send in items. Whilst there was delay in the valuation and offer, updates were provided on a frequent basis. Communication on the offer was very straightforward and easy to accept or reject on ...
  • TP stars
    Jane Bailey Used you before good service
  • TP stars
    IAN SMITH Second time we have used Vintage CC and another great experience. Got a good price for our items and we were kept fully informed and updated every step of the way. Will definitely use again
  • TP stars
    Mrs LG from Tyne and Wear Felt that everything was handled well and good communication if there was going to be a delay
  • TP stars
    Margaret Mundy Easy to use service, good communication and a price you can haggle.
  • TP stars
    Carolyn Very efficient company. Home collection was easy. Price quoted was fair. Communication was excellent!! Payment was quick. All good.
  • TP stars
    laura Hollyer-Burdge Great service clear support there was a delay but they let me know Offered a good price for my items and paid quickly
  • TP stars
    Trish Hughes Very easy to use. Kept well informed of progress. Can be contacted to answer questions.
  • TP stars
    CAROLE SMITH Brilliant communication every step of the way. Friendly very easy website No hesitation in recommending to our family and friends
  • TP stars
    Anne Troup Kept me informed of progress with my box of items. Very slick & professional in every aspect. Pleased with my valuation . The process took 4 weeks from start to finish. Will certainly recommend to friends.
  • TP stars
    Karl Morris The ease with which to get rid of old things cluttering odd places and to get a decent price for them. I am in the process of filling another box. Recommend it.
  • TP stars
    Nicky Caraccio An easy process to follow. I was kept updated every step of the was. I would definitely do this again. 🙂
  • TP stars
    Mrs Hazel Racster It was easy to send the stuff. I was kept informed of progress all along and satisfied with my offer. When I rang with an enquiry a very helpful and friendly lady called Caroline (I think) was on the be phone. The money ...
  • TP stars
    Ms Harvey Just used VCC for the first time. I was kept informed from the moment I delivered my box to the post office throughout the process until payment. Yes - it takes longer than their advertisements state (and I did wonder ...
  • TP stars
    Christine Smallman The easy way of postage and the value of my items . Reason for not 5 star is the length of time it takes to get to the offer .
  • TP stars
    Miss Boyer Very efficient.

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.