Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
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  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sarah Wallbridge The whole process was very easy and straightforward. Confirmation of receiving my box was sent and a few weeks later i was made an offer and accepted. Money was paid into my account couple of days later. All in all i ...
  • TP stars
    Margaret Ann Dale All went smoothly will use this company again .
  • TP stars
    Josephine Davey Good comunacation keeps you informed
  • TP stars
    Bridget Mattingly Easy , clear instructions, prompt payment. Sum offered a bit lower than expected.
  • TP stars
    Rosemary L I was pleased with the price offered
  • TP stars
    Heather Rusby I was a bit worried when I sent my items , wasn’t sure what I would here from you But you kept me informed It took a while but you are very busy I was very pleased with the amount I received Thank you very much
  • TP stars
    Sue Getting the return label and the information as to what could be sent made the process very easy. Constant updates as to where the parcel was and what was being done made one feel comfortable that everything about your ...
  • TP stars
    Pat Morrish This was my second time dealing with cash cow it’s not only really exciting waiting for there offer, but the service it’s amazing they explain if they are busy but then you get payment when they say, can’t wait to use ...
  • TP stars
    David Herring Everything went smoothly
  • TP stars
    Sue Windle Regular updates, great price and payment was prompt
  • TP stars
    Mark Lomax Always kept in contact. Very reliable
  • TP stars
    Disapponted Good experience and price offered although took a bit longer than expected but to time and amount of boxes received.
  • TP stars
    Claire Allen Excellent service from start to finish
  • TP stars
    Michelle Payne Simple service to use. They keep you updated on progress of your items being valued and offer was a genuinely good offer ; once accepted payment was swift.
  • TP stars
    Mitzi Vere-Davies Everything happened as it said. Communication via text and email superb. Easy read and easy to reply back. Immediate response back. Excellent business admin. A pleasure to use their services.
  • TP stars
    Miss Hudston Although it took a little longer than I expected (based on never using the service), VCC were in contact at all times explaining exactly what was happening. Once things had been agreed the payment was received very ...

FAQs

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