Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Joe Robson Very easy to deal with, however did expect a little more.
  • TP stars
    Barbara Fentie Fantastic experience from start to finish, starting off with an email to get pack sent & follow up email to have a welcome telephone call scheduled. There was plenty of time to sort through items. The icing on the cake ...
  • TP stars
    Mrs M Davey Excellent, clear website. Just send for label, box up items and send. Spoke to advisor with a query, so helpful, courteous and friendly. Offer received, accepted.
  • TP stars
    Ms michelle annunziato it did'nt. I was not happy that you kept the rest of my property i was under the impression that I would get it back from you ,if I had known i would never have agreed to the sell I was not told at the time of ...
  • TP stars
    Mrs. Moore Continual updates on progress of my account with them. Was a bit disappointed with their first offer but once I spoke to them directly they explained how they reached the amount and gave me a little bit more which I was ...
  • TP stars
    Micheline Dixon Good communication very helpful and efficient service!
  • TP stars
    Gabrielle Horne A very thorough experience. Perhaps a little too much communication. Sending was easy. Some feedback in what was/was not of value would be useful if using the service again. A good way to declutter!
  • TP stars
    Mr ambihaipakan ilankesan Prompt Response
  • TP stars
    Barbara Cooney It was so simple fill the box, post it, get the offer accept and the cash was in my bank the next day. Very happy I now do not have to clean and polish what I sent. Barbara
  • TP stars
    Mr Brown Great service with free postage. We opted for a home collection which was quick and efficient.
  • TP stars
    Mr derek tustin Expected more but what I received was fine
  • TP stars
    Elaine Weston Sent my pieces to Vintage cash cow, very good communication regarding arrival of package and time slot for viewing items. Offer made within a week and money transferred quickly. Very slick process.
  • TP stars
    Grace Vintage Cash Cow was very prompt and efficient. They kept me informed at every stage.
  • TP stars
    Lynn kept me well informed from receiving my box. Quick offer. Great.
  • TP stars
    Kim Lea Had a lovely chat with Karl, explaining everything about the process, all handled very swiftly. Would definitely recommend them to anyone interested.
  • TP stars
    Mrs Maureen Fisken We had a lovely experience with Vintage Cash Cow the item I sent were just in sitting in drawers some even broken and the price you gave us was a lovely surprise you kept us updated to date what was happening to our ...

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