Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Shirley Very efficient service from postage stamps to regular communication as regards the ongoing sale! Would use this service again without any hesitation!
  • TP stars
    Karen Very good service and communication.
  • TP stars
    J M Nicolson I am 86 and have decided to get rid of lots of things that i know none of the family will want them so i went vintage cash cow twice and was very pleased with their offers!so i treated myself with the cash they sent ...
  • TP stars
    Tanya Atwell Was quick easy and response was quick Payment was paid Lots of communication
  • TP stars
    kate Gibbs Good service. Easy to arrange a collection of two boxes no charge to me. Excellent communication throughout the process offer for both boxes made within a week. A little disappointed with the offers having said that I ...
  • TP stars
    Rosie Dobell Service was excellent. Good communication, was kept informed at every stage of the process. Payment received very quickly.
  • TP stars
    Sue From start to finish, everything was seamless. The team were great and helped navigate me through the process. At the end of the process, I messed up on accepting the amount and had to speak to the team the following ...
  • TP stars
    Wendy Excellent from start to finish. We thought we would give it a go and hopefully breathe life into items which hadn't seen the light of day for a long while and it was SO easy. The hardest part was finding a box to put ...
  • TP stars
    David Richardson All good thank you.
  • TP stars
    Barbara Ball It was easy to do and my quote came quite quickly. It was within what I had thought I may get so I accepted. I would recommend if you want to get rid of stuff you no longer want.
  • TP stars
    Mrs Karen thompson-brown Easy to send and set up collection all you need is a box. Absolutely brilliant cantvwait to send my next stuff off
  • TP stars
    Linda Easy to use was kept informed all the way from posting the box to receiving the box their end then valuing. Payment was prompt the whole procedure took just over a week
  • TP stars
    jean Great service
  • TP stars
    Cheryl Very easy process kept informed at every stage and happy with offer
  • TP stars
    Catherine Mayers Grest customer service throughout the process. I was offered and accepted a fair price and the payment went into my account within a couple of days.
  • TP stars
    John Keith Did not think that what I sent would be worth much so was pleasantly surprised with the offer I received. The process of sending the items was smooth and straightforward.

FAQs