Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Sandra Ing Easy straightforward service. Polite staff
  • TP stars
    David Barlow It was very straightforward and the whole process was very easy The postage is already prepaid and all you need is a box.Everything was explained by email ,they told me when my parcel had been sent and arrived and when ...
  • TP stars
    Jane Very,very easy,all postage paid and upon receiving my box,a generous offer made and in my bank account within 2 days of me accepting,I cannot fault this company and have since sent 2 more boxes!
  • TP stars
    Helen Warland Straightforward and easy to deal with the process - takes no more effort than packing items into a box and taking it to the post office with pre-paid labels. Couldn't be easier. As in the given information, I was ...
  • TP stars
    Bethan Very easy to sell. Request a label, pack a box and take to the Post Office. Quickly get an offer and once accepted, money is in your account within a few days. Brilliant 🤩
  • TP stars
    Elizabeth Harris Excellent service
  • TP stars
    Marilyn Mortimer Great at keeping the customer informed and very prompt too.
  • TP stars
    Helen Banks Easy to use and a pleasant surprise
  • TP stars
    Jo Watson Did exactly as promised, had very good and easy communication with a real person on the phone who answered any questions or queries I had. I have read some bad reviews saying that after there offer they got there ...
  • TP stars
    Mary Mckearney Process was speedy. Price I got was fair but at least I got to declutter a bit and got some money. I was kept informed all the way through and payment was speedy.
  • TP stars
    mr micheal cook Excellent service very pleased thank you micky
  • TP stars
    MRS MARGARET GOODWIN Very good service always kept u informed
  • TP stars
    Rick von Horvath Prompt response and courteous service. What's not to like?? AA++
  • TP stars
    RG Helpful and efficient
  • TP stars
    Martin Senior quick and easy to use would always like a little more money but was happy with the offer
  • TP stars
    Aphanta Very happy with the entire process. The quote came back in less than two weeks, was more than I expected and the money was in my bank the same day!

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