Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Easy to follow instructions Free no hassle posting Quick responses Quick payment Good communication
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Extremely easy and reliable used numerous times. Anything unusual box and send. Kept informed of progress and if satisfied with offer paid quickly.
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Very simple process, fill your box collected very quickly then assessed phone call with a fair offer all done with very friendly and informative staff, what more can you ask for.
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So easy to use. They kept me informed all the time. The offer they made was very fair and the money was in my bank account the day after I accepted the offer. I will definitely send another box soon.
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Everything was done online which I prefer - it went very smoothly. Would recommend this service.
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My pack arrived promptly and was very informative. I spoke to a member of staff who was most helpful. I was unable to take my parcel to the post office so arranged a pick up. I was very happy with the offer I received. ...
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Good at keeping me informed at every step. Friendly style even if it was maybe AI!
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Provided me with the label, sent to Cash cow without any cost to me. Reviewed and then contacted me with an quote. Cash in bank within two days. Its easy. Call centre really friendly and understanding considering it was ...
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Very well supported and communications were timely and appropriate. Instructions easy to follow in my opinion. From beginning to end worked well. Now looking for more products that we either don’t use or don’t need. ...
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Satisfaction While everyone no doubt would like more for their goods I do feel they seem to be fair.