Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Great service and offer. Took a little longer than advertised but kept me up to date with what was happening. Would definitely use again
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We were kept up to date with the progress from start to finish. Will definitely use them again.
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Kept very well informed from start to finish, I was very happy with the outcome. And the payment was in my bank within three hours of accepting the offer.
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Excellent communications. Even though the appraisal took longer than expected, I received emails assuring me that it would be done as soon as possible. Happy with the valuation too. Super simple and efficient process.
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Everything was done efficiently. And payment was quick when you accepted the offer. No problems at all.
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i organised collection of my box,it was collected in 24 hours,there was constant updates from VCC explaining delays,but once my box was valued,i accepted the £ was in my account all within 36 hours,and i was very ...
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Although the actual process took a while longer than expected, approx 2 weeks. I am extremely happy with the amount I was offered for a few pieces of costume jewellery, 2 old digital cameras and some loose travel ...
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The time taken getting it appraised. I appreciate they are experiencing heavy demand, they could consider employing more staff, and perhaps rethink there advertising of times. That said communication during the delay ...
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Smooth, efficient operation. I was pleasantly surprised by the offer for the range of items I sent; and it was paid quickly.
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Easy process, great communication, fair price and fast payment. A really useful service for a miscellany of items. Would recommend.
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Process is very simple, progress is reported regularly. Both times I’ve used this I’ve received an offer much higher than I expected.