Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Susan Lewry They keep you up to date what is happening
  • TP stars
    paula steer Efficient service thank you
  • TP stars
    Arthur Haynes great service
  • TP stars
    Lillian Easy and quickly sorted
  • TP stars
    Leslie A very smooth and professional transaction. Would highly recommend!
  • TP stars
    Mr Robert Nellies Great communication. Prompt payment after offer approved. Have already sent another box.
  • TP stars
    Fiona Clark Good value and efficient communications
  • TP stars
    Olivia Greta site for decluttering and for some spending money
  • TP stars
    Christine Taylor Very efficient service and great staff helpful and a pleasure to speak to ,thank you
  • TP stars
    Margaret Standley It was the first time using vintage cash cow, I found it very easy and straightforward, they were in constant contact with me at every step. I would highly recommend them.
  • TP stars
    Mrs Jill Hirst It was really easy! Information booklet was really useful and I was very pleasantly surprised with my offer
  • TP stars
    Susan Reilly First time user and I would definitely recommend. Packed my shoebox, arranged a pick up and I had an offer around 3 weeks later( took a bit longer as they are so busy).They kept me up to date every step of the way. I ...
  • TP stars
    Sian Jones It's just so easy. Put items in box, had collection booked so didn't have to take out for posting. Great coms that informed me how far along the evaluation was coming along. Once accepted the offer, money bank transfer ...
  • TP stars
    Mrs Laura Santi They were pleasant to deal with and paid the money within two days of their offer. They took a bit longer than I expected to assess the items I sent them, but they did keep me informed that they were extremely busy and ...
  • TP stars
    Madge67 Free to have your items sent and valued. Postage label and instructions arrived quickly and were simple to use. I had some bits of jewellery from my late mum after family members had taken their mementos. I’m not sure ...
  • TP stars
    Val Evans As usual excellent service, prompt and acceptable payment.

FAQs

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