Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Carolyn Cohen Used this company several times now , top service & always happy with price
  • TP stars
    Jacqui Easy instructions, collection went well, excellent communication and updates, will definitely be using again, very good cash return and very quick payment.
  • TP stars
    Eve Gabriel Easy to understand instructions. Simple process Maybe parcels could be collected rather than taken to rhe post office - not easy to park close to the post office - parcel can be heavy to carry a distancr
  • TP stars
    Zoe Darkins Fantastic from start to end
  • TP stars
    Martin Grange Great communication Speedy payment
  • TP stars
    steven legge Happy with the service and the price offered! Will use them again.
  • TP stars
    alan browning Great communication throughout the process. Clear and precise instructions. Very easy service to use. Good valuation for the items sent. Rapid payment.
  • TP stars
    Derek Great experience from start to finish
  • TP stars
    Kate Elspeth Got my pack very quickly. Sent it off and got acknowledgment on arrival. Was kept up to date the whole time. Received an offer but wanted more info so called and spoke with Esme who was wonderful! So helpful and lovely ...
  • TP stars
    Patricia I had a wonderful experience with Vintage Cash Cow. They provided a label speedily, valued my goods promptly and kept me informed along the way. I also received a great valuation which I was happy to accept. To ...
  • TP stars
    Shirley Alford It was so simple to do just box the items and wait a few days for the offer which I was happy to except when it came through and the payment was in my bank account within a couple of hours certainly recommend it.
  • TP stars
    Mark Every thing went smoothly . We had no problems . And will definitely use it again
  • TP stars
    Georgina Vernon Easy and convenient from start to finish.
  • TP stars
    Darrell Tyson Very straightforward procedure. Excellent help from the phone advisor. Everything Very clear and simple to understand. Easy pickup from Royal Mail. Lots of communication from VCC re timelines etc. Fair offer and easy ...
  • TP stars
    Wendy Alston Excellent service
  • TP stars
    Lynne Robertson Simple and straightforward. All within the time frames they committed to.

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