Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Items we don't buy

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.

How it works

Order your free postage pack: This includes your free postage labels and a handy guide to help you maximise your box value.

Pack your items into a box: Pack a box with all your unwanted valuables, even broken and tangled items are accepted.

Send your box for free!: Using your free postage labels, drop your box at the post office or book a home collection.

Sit back and relax: Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Get your FREE postage pack

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

4.5 / 5 Based on 670 reviews

4.5 / 5 25,650 reviews

4.3 / 5 Based on 874 reviews

E Gladwin Helpful staff and communications
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M. White Very good service. Kept in touch at every stage. When I did need to clarify my thinking, totally helpful & constructive. Very pleased.
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Dawn Kept up to date on valuation every step of the way.
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Shelagh Bostock First time user. Not sure what to expect. But no worries, got constant support and information from the team. My offer was very good. Would send another!
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Patsy Very happy kept me VP in touch whilst waiting to check on my box
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Wendy B This was the second time I’ve used VCC and once again was not disappointed. Took a little longer to get my estimate but it was a very large box. Was kept well informed throughout the process and received a good offer.
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JS Good offer and very fast payment.
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Barbara Harris They kept in touch telling me what was happening and they were nice..very impressed. Also happy with what they offered better with them than under my bed doing nothing.
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Mrs McGlennon Talked you through everything very nice lady.
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LCB Regular communication regarding timescales and apologies for any delays. Happy with price offered.
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customer Money all ready in my account waiting to hear back about the second box that was sent the same day
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GL Helpful updates on progress
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James Corbett Extremely happy with the way I was dealt with by vintage cash cow
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Customer Communication was great. Got a fair price. Thought I’d get more because of the silver but perhaps it wasn’t real silver. Would be nice to get a receipt for each valued item price. On the whole a very good experience ...
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Jen B Easy to use only given 4/5 as delayed due to demand. But happily use again.
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Anita Early Clear communication, prompt attention. Immediate payment. Overall excellent service
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FAQs

We are a trusted service with over 500,000 customers signed up and more than 10,000 Trustpilot reviews. Your items will be automatically insured for loss or damage in transit via Parcelforce up to a maximum of £300, subject to evidence of the value of any damaged or lost item(s). Additional insurance cover can be separately arranged in appropriate cases with ourselves upon request, and at no additional cost to you, up to a maximum of £10,000.
No, unfortunately, this isn’t possible. The value of an item is very dependent on quality, condition, age and demand so we must see it in person to be able to give it a fair valuation. If you are not satisfied with your offer, we will return your items free of charge so you have nothing to lose by sending them in.

If you would like some guidance on whether or not your items are suitable for us, please contact us on 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
Absolutely! Our service is designed to be 100% free, whether you send your items to us or request them to be returned after declining our offer.
Sending your box to us is free, easy and safe. We pay for and insure every parcel you send for up to £300 using a tracked Parcelforce service.

There are two ways you can send your box to us:

1) Using your pre-paid postage labels

When you order your free selling guide, we include a pre-paid postage label and sender details sticker. After packing your box, please stick the postage label and the sender details sticker to the outside, and then take your box to any UK Post Office - click here to find your nearest Post Office branch.

The Post Office will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Leeds-based facility.

2) By booking a free home collection

After signing up, you'll receive details on how to book your free Parcelforce home collection. You can also book a collection here.

Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed.
We're a no obligation service, so you're welcome to decline any offer made should it not meet your expectations. If you decline our offer, we will return your whole parcel of items at no cost to yourself.
Unfortunately, we do not accept items that are not specified on our site. If you believe you have an item that would be of interest to our experts, you can call our customer service team who will be happy to assist you.

Please phone our customer service team on: 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
A vintage advisor will call you with an offer once we've received and valued your items. You’ll get an explanation of the offer and an opportunity to ask any questions. If we are unable to reach you, we send an email and SMS message requesting you to contact us.
Maybe. Our service is designed to help you declutter in bulk, so we would prefer you to send 10 items or more. However, if you believe your item is really special, please get in touch to see if it is suitable.
Yes, you can choose from a range of ways to speak to us:

Call us on 0800 246 1111
Arrange call back
Message us on Facebook
Email us at hello@vintagecashcow.co.uk
Of course! Our home collection service is free for all of our customers. If you'd like to book your slot, please call us on 0800 246 1111. You can also book a collection here.
Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed.
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to £300 as standard, through Parcelforce. However, if you believe your items are worth more, we can raise your insurance to £1,000 or £10,000.
https://www.vintagecashcow.co.uk/faqs

Items we're unable to accept

As seen in...

Items we don't buy

How it works

Read our incredible reviews

FAQs

Are you a trusted service?

Can you give me a quote before I send?

Is it free to send my items?

How can I send my box of items to you?

What happens if I don't like the offer you give me?

My item is not listed in the items you accept. Can I still send it to you?

How do I receive my offer?

I only have one item, can I send it?

Can I speak to someone?

I'm not able to visit a Post Office. Can I arrange a home collection?

What if my items are broken or damaged during shipping?

Read all FAQS

Ask us anything, and we'll reply as soon as possible