Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    rlm,maps It was very straight forward thank you
  • TP stars
    Tracy Very Good service. Kept up to date with what was going on and a good value for my goods.
  • TP stars
    Bonnie Channon I was kept informed as to what was happening with my parcel
  • TP stars
    Dee The experience was straight forward and has taken the burden of how to decrease my overflow of unused items which was becoming a worry for me. I also feel good that the unused items I passed on have a chance of being ...
  • TP stars
    Vicky Very straightforward transaction. All the information sent to me was easy to understand and the process was very clear. April
  • TP stars
    Tarida Mitcham Definitely worth doing.
  • TP stars
    Karen W Longer process than expected. Took a while to receive offer. Offer was higher than expected. Payment received the same day as offer accepted. Overall good experience.
  • TP stars
    Mick cecil Received more than I expected. Very happy with the outcome. Payment was in my bank account the next day.
  • TP stars
    Samantha harris My box of bits was picked up from my door by Royal Mail for free I received my offer which was more than I had expected which goes to show their honesty the money was sent quickly I have enjoyed the experience very much ...
  • TP stars
    J Belsey Easy to use. Good communication. good price for products
  • TP stars
    Jan Evans I was happy to accept the offer given, but was very disappointed by the long wait as your advert states offer within 48 hours which is totally misleading. I understand you were overwhelmed but why advertise for more ...
  • TP stars
    Anthony Goodwin Good information and updates. Letting me know what was happening. Little bit of delay in getting payment but sorted easily and helpfully. Happy with offer i received well above what I expected.
  • TP stars
    LoulaHB Initial enquiry was very easy. The process was explained and I accepted the offer of a phone call to discuss. I am very happy with my offer and I accepted it. I was paid in 2 working days. Brilliant service.
  • TP stars
    Julie Corker Easy to contact, postage label sent through quickly and I packaged my items and took it to the post office. As soon as it was scanned I received a text message confirming it from Vintage Cash Cow. Every step of the way ...
  • TP stars
    Catherine reilly Great service . So easy, quick , great communication. Would recommend 100%
  • TP stars
    Lorraine Reid Quick easy service

FAQs

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