Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Chris Cousins I heard so much vintage cow I had 2 items sent get valuation and so happy my offer they kept updated how get on looking at items..thanks so much
  • TP stars
    Nicky Ross Very easy, efficient and quick! Good communication throughout the whole process from beginning to end.
  • TP stars
    Jean Wilde Great service kept informed of what was happening and the offers were really good i recommend you to my neice and she sent her box last week I hope she gets a good offer as i did
  • TP stars
    Kirsten I was impressed with the speed, customer service and above all, the offer i received and accepted. Second box on its way to them now!
  • TP stars
    Chris You have kept me updated and what the next steps are. Thanks Chris kelly
  • TP stars
    Allison So easy to sell items which would otherwise be thrown away. Great service and happy with the offer.
  • TP stars
    Natasha Seagal Vintige cow was amazing throughout constant updates via email and text easy to post your items and whem I accepted there offer money was in my accoumt todays later and a very good price I will be using them again
  • TP stars
    Karen Wright, Ferguson (Nee Inglis) Very quick and efficient on everything
  • TP stars
    AT My third box to VCC, and again such an easy process, lots of communication and happy with the offer.
  • TP stars
    Mrs Gillian Gregory Excellent service
  • TP stars
    Lisa Knight Loved the constemt feednack by my email very trate foward todo and will recommend lpads of people to you.. payment fab and price fab and thank u
  • TP stars
    Maddie Ireland Great people, made sure I understood every thing. Very friendly. Came back with a offer within a few days. Got a very good offer on my box., and money in the bank within two days.
  • TP stars
    YVONNE exelent service very secure when giving bank details very please with amount paid for bits and pieces that I would not wear again sent a variety of jewellery and some costume made me feel good to get paid for some ...
  • TP stars
    Mrs Maureen Fisken Very easy they do it all just get your parcel to the post office or thy pick it up you get good value for your items love it
  • TP stars
    Mrs Bell Everything was so easy to do from start to finish. I was kept updated by text and email to how the process was going. When I received the call with my offer the person was very polite and explained I was under no ...
  • TP stars
    Vivian Maher Very efficient process from end to end for items I didn't want any longer and wasn't sure was worth anything. From receiving the label to a decent unexpected amount of money made a great experience. I would recommend as ...

FAQs