Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Michela Paoletti Today I called their costumer service team to review and sort an offer. Alam (hope I got his name right) was very helpful, quick and efficient. Thank you for your help!
  • TP stars
    JOHN HUNTER Excellent communication and very fast turnover from sending the parcel to receiving offer.
  • TP stars
    Fiona Ellison 5 star treatment well organised and all in 7 days
  • TP stars
    Rob Taverner Received a reasonable offer for the stuff I sent
  • TP stars
    ANNE WILLIS Communication good, label and info arrived safely, offer small but acceptable, payment lodged speedily.
  • TP stars
    Marion Efficient organisation. Good communication. Fast service
  • TP stars
    Tina Dunmore Very good kept informed of Progress
  • TP stars
    Mrs Ferguson Freindly , great communication and trustworthy
  • TP stars
    Dyvonne Harris Fast, efficient and great service with a great result and offer. Money was in the bank account within a few hours. Spoke with a lovely lady on the phone who was just so friendly and helpful.
  • TP stars
    Irene Latham Packed some items up and sent them off. Wasn’t sure if they were any good. Heard from Cash Cow with an offer. I was absolutely blown away. Accepted the offer and the money was in my account within days. The service ...
  • TP stars
    Mrs Rees Complete step by step updates, and prompt payment. No complaints.
  • TP stars
    MrsKathryn Bradnick Once they received my parcel they emailed me and was constantly in touch before giving me the offer. I gladly accepted it. Have sent items before and was offered a price which I accepted. The service you get is great. I ...
  • TP stars
    Sandy Penny The admin and service was first class. And the price was fair and reasonable.
  • TP stars
    Linda Excellent service, prompt responses and kept me up to date with everything. Payment very quickly put in my bank. Thank you.
  • TP stars
    Alison It was easy to pack up a box of my belongings and have it collected from my own house. I was constantly kept up to date with the process and everything was done within the time scale advertised. I was very pleased ...
  • TP stars
    Larraine Briscoe Was easy find your items box them up and send off had an offer in five days money was in my bank 24 hours later.

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