Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Kept me informed of progress with my box of items. Very slick & professional in every aspect. Pleased with my valuation . The process took 4 weeks from start to finish. Will certainly recommend to friends.
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The ease with which to get rid of old things cluttering odd places and to get a decent price for them. I am in the process of filling another box. Recommend it.
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An easy process to follow. I was kept updated every step of the was. I would definitely do this again. 🙂
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It was easy to send the stuff. I was kept informed of progress all along and satisfied with my offer. When I rang with an enquiry a very helpful and friendly lady called Caroline (I think) was on the be phone. The money ...
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Just used VCC for the first time. I was kept informed from the moment I delivered my box to the post office throughout the process until payment. Yes - it takes longer than their advertisements state (and I did wonder ...
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The easy way of postage and the value of my items . Reason for not 5 star is the length of time it takes to get to the offer .
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Good service, kept informed from start to finish, more than expected amount
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Good communication throughout. I accepted the offer on trust the valuation was realistic. It would be helpful to receive feedback on which items attracted good valuation and which were of little value. Particularly if I ...
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Experience overall from beginning to end was excellent 👌 I would definitely use again. Very Happy customer.
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Although I was told it took longer than normal I was given a quote which I excepted and the money was put into my account All this happened very quick and efficiently thank you
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Fair valuation, speedy payment, although it takes longer than a week to receive offer. Payment following acceptance speedy