Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Ian Hooper A convenient way to dispose of items that have a value but not a great value, the type of items that may otherwise end up being thrown away.
  • TP stars
    Suziejayne I’d procrastinated for so long my label date ran out. I phoned customer service and they said I could have a pick up. Royal mail picked up the box and labeled it and from then to the offer was 1 working week. All the ...
  • TP stars
    JS Excellent communication throughout. Super offer, accepted, money in account in two days.
  • TP stars
    Linda The label for the box arrived quickly. Easy at the Post Office. Good communication. Offer accepted.
  • TP stars
    jlbevers Very happy with the whole experience It was a quick and easy service
  • TP stars
    vanessa wood After carefully wrapping up a brand new diamond watch, brand new Pandora set of matching earrings & necklace. Smallest bag of pure gold old items, dress jewellery , items from antique stores. After weeks of pursuing me ...
  • TP stars
    Pete Wilby Excellent communication during process of preparing the package, dispatching it and awaiting valuation. I believe I received good value and a worthy price for the items submitted. Only one slight issue: it would be ...
  • TP stars
    Brian Jenkinson Very good service and easy to do quick payment
  • TP stars
    Simon Happy with valuation and quick payment.
  • TP stars
    Mrs L A Foote All went very smoothly
  • TP stars
    Susan Easy to use, good communication and happy with offer
  • TP stars
    LESLIE Really good experience. Easy to send off box of items and was kept up to date as the items progressed through the process. Offer was very good and the money was paid into my account very quickly.
  • TP stars
    Rachel Davey So easy to do. I’m usually too lazy to do things like this but your service from start to finish was flawless. I was paid a reasonable price for my items and I will now be looking around for other things to send, plus ...
  • TP stars
    BENNETT Good communication and fast payment
  • TP stars
    Joanna Wadsworth All went smoothly and very quick.
  • TP stars
    Wendy Everything was excellent from start to finish. Kept informed all the way through. Excellent customer service. Will definitely highly recommend to family and friends. Many thanks cash cow.

FAQs

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