Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Robert Dibble Communication was excellent. Very timely process and payment received promptly.
  • TP stars
    DANA CUKIER Very efficient & good communication throughout. Took longer than I thought.
  • TP stars
    Touchwood Excellent service far better than what I was expecting. All the pre and post service was very professional and they kept me updated all the way. When I accepted my offer it was in the bank within 4& hours 👍
  • TP stars
    Peter Hughes Very efficient and very pleased with offer price.
  • TP stars
    Anthony To be honest my partners sister passed away in 2018 and then her brother in law passed away in 2024 and me and my partner had to sort out the stuff in the property so rather than having to deal with selling stuff on ...
  • TP stars
    Peter Mills Every aspects of the progress from sending and selling my goods I was kept informed by the company
  • TP stars
    Daniel Waller Quick easy service, free post and very good communication with every step taken.
  • TP stars
    Homeowner This was an excellent service from start to finish always kept updated I would recommend them to anyone. I will use them again.
  • TP stars
    Miss Susan Bray Good price, frequent updates in progress I have only good things to say about VCC. Excellent
  • TP stars
    Jimmy Lahoud very speedy and efficient handling, quick from the sending you the lable to sending the money.
  • TP stars
    Jayne Foster Quick and easy
  • TP stars
    Vivien Williams Very smooth and stress free experience from collection to offer and then receiving amount in the bank. Offer was a little low but appreciate there has to be a certain margin of profit so accepted.
  • TP stars
    Gladys Bartram Everything went as promised as promised, and for sure I received the money from what I send them
  • TP stars
    Jan Foley They were great at keeping me informed every step of the way ,with emails and texts.Very friendly and professional, A top class service 👍
  • TP stars
    Mark Quick and easy ,reliable, honest
  • TP stars
    Martyn Cook Very easy process

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