Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Kept informed once parcel was received, it was so easy to send and label was provided. Once they assessed the contact the choice was up to me whether I accepted their decision. Once accepted the amount was sent straight ...
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Very happy with the whole experience. Free postage, valuation and return (if you don't accept the offer). You can't lose!
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Efficient response and a fair offer for items sent. The only reason I’ve given 4 stars rather than 5 was the time it took before the valuer looked at the box ( about two weeks) we were informed of this once the box was ...
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More cash than I expected. Can you take items which are cut glass with silver plated tops please
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Simple, straightforward, no problems.All text messages where easy to follow all in all very good.
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I had lots of my Mum’s watches, plus my Dads cuff links, costume jewellery & a camera. It was easy to send off & payment, once offer accepted, was prompt direct to my bank account.
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From start to finish the whole process is easy and straightforward. This is the second time ive used this service , highly recommend them. Well worth having the initial phone call to talk through items that are ...
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Delivery of postage package and instructions arrived quickly. Straight forward instructions easy to follow. Would appreciate items being given individual value rather than the whole box.
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Excellent service from start to finish.brilliant way to get rid of things that I was going to throw away and nice to get some money back.thank you I will definitely use again
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Would certainly recommend VCC - frequently updated which is a definite plus for me. Well done!