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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Excellent service. The team kept me informed on the progress of my box throughout the process.
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Very easy to deal with. Amount offered was more than I expected and money goes straight into your account.
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Thank you kindly, for all of your wonderful help, you have all been so helpful & kind. I am studying an Adult Art part time course and the money will help towards the educational costs, sketching paper etc. Thank you, ...
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Good service. Great communication by several means. Service and conclusion was slow due to high volume of 'boxes' being received. Valuation acceptable and fair. Prompt payment received.
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It took longer than they said but they stayed in touch the entire time, 1 was very pleased with the amount of money I received it was what I expected
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ease of posting valuations can take longer than a week, but you are always updated.
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I was always kept up to date via email and text message and was contacted personally when the cash offer was made to me
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Very easy service . They are extremely Busy but kept updated through the process .
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Great experience despite the delay in assessing my box. I was regularly informed of the delay and found your service to be excellent.
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They're communication throughout is brilliant. This time round they were snowed under with boxes and it took a bit longer but they were in touch at every stage and apologised for the delay. I had been hoping for a bit ...
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Excellent service. I was kept up to date every step of the way. From them receiving my package to payment. Highly recommended