Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Gillian Bayer Very easy process from getting the label, packing your box and taking it to the Post Office with free postage. To getting your offer a little while later.
  • TP stars
    Mrs Edna Todd Very efficient service it was a pleasure doing business with you
  • TP stars
    customer Not going to retire on the funds but happy with the offer
  • TP stars
    Fiona Jones Really easy to use from start to finish. Very happy with the offer. The only small thing I didn't like was the automated call. I was hoping to speak to a real person and not a bot.
  • TP stars
    Claire Soper Excellent service from start to finish. Good communication throughout. I was very happy with the offer, which did exceed my expectations.
  • TP stars
    Iain Clark Its a good straight forward service i done as the youtube video said put my stuff in a box and sent it in a week later I got an offer which I was pleased to accept the only thing I would of liked would of been an ...
  • TP stars
    Maxine Forskitt Sent my package with the prepaid postage. Great communication from the team and very happy with the quote. Recommended to a friend
  • TP stars
    Angela Cronin Whole process went smoothly from sending the label , Royal Mail collection then payment offer and the actual payment. Only slight hiccup was not knowing if parcel had been received after a week. Easy to contact and then ...
  • TP stars
    Customer Brilliant experience from start to finish ! This is the second time I used this company and please use them with confidence. Offers were a just reflection of my items and always more than I hoped so I am very satisfied. ...
  • TP stars
    Helena Kept me informed of the process. Instructions clear and easy to follow I would recommend Helena Shipston
  • TP stars
    Jay From initial contact to final payment I was kept updated at every stage via email and messages. Any questions were answered in a reasonable time frame. Whole process was very easy.
  • TP stars
    Robert I had more money then I was thinking, Service was fabulous.
  • TP stars
    Jane Took longer than advertised
  • TP stars
    RBrown Second time dealing with this company. Super efficient and so good to have somewhere that can assess and take various things you don’t know what to do with
  • TP stars
    Satisfied customer Very easy to do. Postage paid, so it was so easy to pack stuff in a box, put the label on and take to post office. Got lots of updates saying what was happening. It was slightly longer than the 7 days advertised but ...
  • TP stars
    Anthony Extremely pleased with what I was offered and how the system works

FAQs

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