Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Evelyn Adams Great communication and very efficient service. Would highly recommend.
  • TP stars
    Linda Park So easy and stress free From receiving the pre paid label to the money going into my bank Excellent service
  • TP stars
    Pippa Beer Very simple to navigate the process and fair price paid.
  • TP stars
    John blair It was well organised and helpful every thing went smoothly and emails was easy to understand I would rate it 10 10
  • TP stars
    Mr & Mrs Handley Prompt, efficient service. Communication at every stage of the transaction. Have recommended 2 friends. Will definitely fill more boxes.
  • TP stars
    lyn dance Very efficient service, excellent communication and stuck to timescale
  • TP stars
    Mim H I found the whole process straight forward and it was great to be kept updated from the moment I booked my collection to being delivered. Also reassuring to know when my box was being looked over and when completed. One ...
  • TP stars
    K gardener Easy to use and very well explained on what to do, the lady I spoke to was lovely and explained everything when I was told my offer, have used vintage cash cow before and will again in the future
  • TP stars
    Mrs Perry Fab easy to use and quick response
  • TP stars
    Gareth Great service
  • TP stars
    David Hammond I accepted the valuation as reasonable and the process was timely and efficient
  • TP stars
    David Mulloy Everything went smoothly. Lots of helpful information. I thought the money they offered me was quite reasonable.
  • TP stars
    Ian Ramsden The whole process was simple and easy to follow. I was happy with my offer and will use the service again
  • TP stars
    Carina Kavanagh So easy to do, quick and great customer service. I didn’t expect much for what I had and was pleasantly surprised with the offer I received which I accepted straight away. Highly recommend 😊
  • TP stars
    Julie Maidment Straightforward from start to finish. All done with care, friendliness and ease. Kept informed almost daily of what exactly was happening with my parcel/items. Such a brilliant outcome, too, all for items just lying ...
  • TP stars
    Gill So easy quick response and brilliant communication everything went so smoothly.

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