Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
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  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Fiona Macmillan Very clear instructions about the process (brochure was very informative) appreciated the postage and insurance being paid, good communication throughout and the money was transferred promptly.
  • TP stars
    Miss Christine Roberts Being kept updated continually. A fair offer. Communication skills excellent
  • TP stars
    Anna Harding They send the labels quick so I could do my parcel up and very pleased with my money back
  • TP stars
    Deanne Eagles Good communication kept updated, very informative. I phoned to check hst was happening snd customer service was very good. Only thing was it took slightly longer than expected but I was fully informed of this and kept ...
  • TP stars
    Thomas Spencer First time I have used V.C.C. I sent a couple of old phones and cameras. They would have gone in the bin , but got a bit of cash for them instead. Easy to use , just box it up take it to the local post office with a ...
  • TP stars
    Ann Bettys Easy to post. Good communication from the minute the parcel left my hands. Good offer.
  • TP stars
    debbie cook Sent tangle jewellery and lots of other items. I was updated every step of they way on my box I had sent. Had a lovely payout .😊
  • TP stars
    Toni Mac Absolutely fantastic can’t wait to use them again
  • TP stars
    MR JOHNSON MWONGIRWE I was grateful and overwhelmed by your trust in this trade. I promise to engage more in the near future with you, and also look forward to adding you more customers who may want to know about you like I did myself.
  • TP stars
    Denise Helpful,took a little longer ,but is worth it Easy to use and send
  • TP stars
    KAY I received more money than I expected. Was very impressed with the communication from my box being received to having my offer then very prompt payment.
  • TP stars
    Donna Farrington Everything run smoothly excellent customer service received my offer more than expected kept in touch throughout process would definitely recommend
  • TP stars
    Patricia A useful service: I sold a few things I no longer needed without fuss or effort.
  • TP stars
    MRSANGELAWILLINGTON My first experience was very good plus I was kept informed in every step for the way. I accepted they offered which was a very good. So now in steady of my items just sitting in the cupboard doing nothing . Someone can ...
  • TP stars
    Rosalynne Parfitt Very happy with their offer
  • TP stars
    Julie Swinden Picked up from my house .clear communication. Easter delayed things a bit took 2 weeks. Money in my account within 2 days of offer

FAQs

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