Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Barnes This Company is faster, more efficient,than any I have dealt with for a very long time.
  • TP stars
    Janet Hobbs Great service and really quick. Follow up call also received. Will definitely use again
  • TP stars
    Pamela Guest Swift process from beginning to end, my friend recommended you and I’m glad she did.
  • TP stars
    Kathleen T Great service - so efficient and professional (this was my second time, so must be good)
  • TP stars
    Rachel Feneck Clear and timely communication throughout. Inital phone call with agent was very helpful in explaining the process, as well as providing clarification on whether to submit items. Arrangements regarding collection of ...
  • TP stars
    Nissan Very good service,great communication from start to finish.
  • TP stars
    Mr terry grimley Service was excellent
  • TP stars
    Karen O’Shea-Howatt Whole process from start to finish superb
  • TP stars
    Robert Adams Really positive experience with Cash Cow, excellent service, realistic valuations. Kept informed all the time with e mails. I recommend Cash Cow to anyone who needs a little extra cash for whatever reason.
  • TP stars
    Roy Moore So easy to use and excellent service, was kept informed al the way through the process. Pleased with the valuation and the funds arrived in my bank account two days later, will definitely use again. Thank you
  • TP stars
    Cynthia Egan Easy to send and quick to respond.
  • TP stars
    Jeanette Morgan Easy service to use and very efficient. Kept in touch throughout the process and very happy with offer. Would recommend and use again.
  • TP stars
    Sheila Brightwell Good service. Well informed with each step. Prompt payment.
  • TP stars
    Tina Noyce I was happy with the valuation of the items I sent but felt that I was contacted by the company too many times before I sent it. Once I agreed the offer my was in my account within 2 days.
  • TP stars
    Bradley This was my first time and I was very surprised with the sum I received and the quick responses I got with my box would recommend it
  • TP stars
    sandie keane Everything was easy from the get go - that’s what I liked -

FAQs