Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Heather Wilson Very easy to contact, prompt, kept me updated of delay due to a period of high demand. Very quick and easy.
  • TP stars
    Paula Baker This is a good company to sell your unwanted items you no longer need. i had a good experience .The only gripe I have is the time it took to get a valuation, but we were informed via email what was happening, they were ...
  • TP stars
    Mrs Janet Pollard All went well i received my label . My box was delivered to vintage cash cow. I was contacted by email informing me it had arrived. A few emails latter i received my offer which i accepted. The money was paid in to ...
  • TP stars
    Lesley Clarke I was very pleased with the offer I received and overall found the process very easy and straightforward. Communication from staff was polite and helpful throughout. The only downside was that the process took longer ...
  • TP stars
    Wendy Bowler Very happy with the whole process from start to finish. Will definitely use again.
  • TP stars
    Mr G W & Mrs L England Very easy straight forward process with everything explained clearly. I was kept informed throughout which was very reassuring. The ongoing communication made me feel valued as a participant. I was paid a good price for ...
  • TP stars
    customer Effective communication Keeping in touch regularly Efficient service
  • TP stars
    Timothy Pitt Surprisingly generous offer to buy after a bit of a wait. Payment came though promptly once I agreed their offer.
  • TP stars
    A Lewis This was my second time with vintage cash cow,I sent a very large box full of various items. It took a while as they were very busy, but it was worth the wait. Thank you.
  • TP stars
    Jane Lamb Kept me informed. Good price offered
  • TP stars
    Mrs Jayne Perkins Very happy with the whole sevice , was all ways informed on each stage from when they had recived it to how long it would take , would us them again
  • TP stars
    Linda Stewart Great service always kept in touch with what was happening Would definatley recommend thus company
  • TP stars
    David Ellis-smith apart from taking a little longer everything was very good and i was updated with what was happening
  • TP stars
    Mrs. M. Wakeham I was surprised at the offer you made for mainly costume jewellery and will be using you again at some point. Many thanks.
  • TP stars
    Pauline Bennett It took longer than expected but you kept me informed about the time it was taking..which is a very good thing..have recommended your company and would use again .
  • TP stars
    Paul I can’t fault the process or the customer service support. They acknowledged that due to the volume of items received into their depot their response was not as fast as they typically aimed for - this wasn’t a problem ...

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