Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    David Good customer service; kept you informed. It did take a long time to get the estimate, but I was happy with it.
  • TP stars
    Paula Rands The communication was amazing. I was informed every step of the way what was happening to my goodies and estimated completion was also in the emails. It was such an easy transaction and I was very pleased with the ...
  • TP stars
    AJC Quick and easy process. Great communication and good price offered. Prompt payment
  • TP stars
    Peter Shoreland Easy transaction
  • TP stars
    Julie Hart The process took longer than I expected but communication was fantastic throughout which reassured me. The final price was well worth waiting for, much more than I was expecting, and the money was put into my bank ...
  • TP stars
    Customer James Whittemore A fair offer, kept informed at each stage and prompt payment. Would definitely and use again. This was a no hassle selling site unlike other well known sites which I find difficult to use.
  • TP stars
    Susan Ashman The whole experience was so easy to complete. I was regularly kept up to date as to where they were in the process. The offer was fair and arrived in my bank account as quickly as they said it would. Highly recommend.
  • TP stars
    Andrea Quick, efficient and professional
  • TP stars
    Viv Whittaker So simple, I was kept informed of progress at each step. I was very happy with my offer and received payment very quickly.
  • TP stars
    Kate Efficient and prompt service and payment
  • TP stars
    Christine Heath ORDER ID Smooth service from end to end mo er deposited to bank Very quickly
  • TP stars
    Mr James Loveridge Once again I have been quoted a satisfactory price for the items that have been cluttering draws and boxes for years. All the items have given me the money to make a difference to my life and decluttered the property ...
  • TP stars
    Frank Very good service get a label find a box fill up post it get paid. Top marks
  • TP stars
    Janet Bonsall It was a very good experience and I’m already getting my next box ready. It was very easy to order the parcel label. I filled my box and posted it. They kept me informed all the time regarding some delays they were ...
  • TP stars
    Janet Alexandra Tuckey found the whole process very easy to do When I did have a query the staff were extremely helpful and quickly put my mind to rest I will definitely use Cash Cow again Thank you for an amazing service
  • TP stars
    Fiona MacDonald Very smooth process, they kept me updated on where my box was at and provided a guide book to what I could put in the box. Very helpful and good process

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