Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Carolyn I thought the whole set up & process was very well organised & helpful staff - ill be honest that I was dissapointed with my offer as I googled the rough value & deducted 2/3 to allow for postage & resale. It's probably ...
  • TP stars
    Eileen I would recommend this to people like me who when I dipped my toe in the water to try Vintage Cash Cow realised I had quite a few items that were tucked away in cupboards that I would never use again. I sent them off ...
  • TP stars
    Tom Mitchell Process was easy to send the items and wait for a valuation, however once you receive the valuation there is no ideal provided on what each item is valued at, so it makes it difficult to decide which items to ask to be ...
  • TP stars
    Sandra Seabridge I have had this clutter for ages mainly old watches, cameras binoculars I needed them to go so I was very pleased with the service
  • TP stars
    Helen Tasker Amazing service
  • TP stars
    Sue Bland delighted with the outcome of my box of bits and pieces
  • TP stars
    Julie McL Great service and I was really happy with the cash I got, sending them another box and already passed their details onto friends
  • TP stars
    Eva Olave Martinez I was surprised at the nice sum of money I got from some items I just had lying around in the house. A very easy, quick process. Will definitely do it again. Thank you
  • TP stars
    Karen Really great and very fair offer I would’ve perhaps liked a breakdown of how the total was arrived at
  • TP stars
    Alex Sutherland Great help at all stages. Good price for stuff no longer of use to me.
  • TP stars
    Susan Tall Great communication including a very helpful phone call about what I could put in my box. Very pleased all round.
  • TP stars
    Mr Bernard Curran Excellent all round professional service
  • TP stars
    Georgina Vernon Extremely pleased with all aspects of my experience with Vintage Cash Cow from great communication from start to finish to very fair value for items and speed of payment into my bank. Will definitely use again
  • TP stars
    Linda Joyce Prompt service. Was contacted and kept informed of any delays. Once offer was accepted the amount was in my account within hours. Delighted with service. Thank you
  • TP stars
    Mrs Angela Porter Fast communication at every stage.
  • TP stars
    Ray Brumwell VERY AND QUICK SERVICE

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.