Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Susan Penry Friendly and helpful service
  • TP stars
    Mr Dent They were great at communicating with me keeping me informed all the way it did take a little longer to receive their valuations this was probably the amount of people using their services didn’t bother me when the ...
  • TP stars
    Rob Wood Everything i both expected and hoped for.
  • TP stars
    Mrs SARA Harwood Really easy process, but what I liked most was the contact throughout so I knew what was going on. Great customer care.
  • TP stars
    Sara Hailwood Good communication. Clear process. Tracked progress. Effective assessment.
  • TP stars
    William Curran So simple to use. Just filled the box with old silver plate and brass and posted . Took longer than expected but they kept me informed all the time . Not sure what we would have done with all this stuff- it had ...
  • TP stars
    Cindy Westbury Sent off my box not really knowing what to expect. Box was collected informed when received kept informed they were looking at my box, when quote was ready gave them a call to except my quote. Took a bit longer than I ...
  • TP stars
    MISS SHEILA MARR They always keep you updated about your box that you send to them and helps to declutter
  • TP stars
    Mr. Michael Bevis Send a fair box and receive a fair price!
  • TP stars
    Celia Kept us up to date with the progress of sorting our items out. Pleased with this service. Will us again.
  • TP stars
    Pauline Barnes Took longer than I thought but the outcome was good
  • TP stars
    Penny Excellent communication
  • TP stars
    Maureen Letts Vintage Cash Cow were excellent from start to finish. It was so easy to pack up and send my items to them - even I could do it and I’m in my mid 80’s !! Their service was great. All I had to do - once I’d boxed ...
  • TP stars
    Lisa Easy process from start to finish. From receiving my pack in the mail, through sending the items and receiving the valuation - such a smooth process. All I had to provide was the box and of course the items I wanted to ...
  • TP stars
    Don Edmondson It took a little while to complete but I got regular updates on progress
  • TP stars
    Margaret Hughes Very pleased with the company and how every week got email letting me know,state of progress,only thing I would have liked was a break down of how much each thing was worth.Apary from that,all good

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