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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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VCC very proactive to begin with…various emails to ‘jog me’ into sorting my stuff out to send! All the relevant documents were sent to me and received within a few days of registering. Thereafter when my box was posted ...
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Keep you updated so you know what is happening to your box and very helpful at every stage.A good way to declutter.
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Really good, packing it all up easy process. Pleasantly surprised with the offer. Highly recommend Definitely worth sending all the bits and pieces Loved it & am hinting around to do a second box
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I was impressed that I was kept informed when items received right through to the offer. Really good communication. I was very pleased with the offer which I happily accepted. Money went into account within hours. I ...
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Very happy with the service it was easy to use. They kept me up to date on my parcel once it had arrived. Happy with my offer and payment was quick to arrive in my bank.
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They always keep you updates on the progress of the items being valued. Pay out is quick and easy, straight into your Bank account. Excellent.
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I got rid of stuff without the hassle of a car boot or something similar like trying to sell pieces individually on online market sites.
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We were kept informed that things were taking longer than usual. When we got our offer came through the money was paid promptly
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I thought my items were worth some what more. But your service is on point. You could have itemised the value of each item maybe. All in all thumbs up.
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Good communication throughout the process. Easy to follow instructions and a prompt payment once the offer was accepted. A breakdown of the value of items would have been appreciated.
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It all went smoothly with no stress for me. I shall certainly use again and recommend
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Kept me up to date with everything, have another box coming soon . As moving from house to flat so thing need to go.