Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sue Litchfield From the onset great communication, to receiving postage labels, being kept up to date on progress. I received an offer within 2 days of my box arriving. I accepted offer (was more than I was expecting) and money was in ...
  • TP stars
    A customer Cotswold. Prompt service and fast secure postal system. Good information and communication. Payment processed efficiently.
  • TP stars
    Mary Harley My experience with cash cow was excellent, so easy and they keep you informed at each step, the offer was in after a few days and the money in the bank when I excepted.
  • TP stars
    Sara Bell Parcel was collected free of charge, with no trouble and valued quickly. The money as transferred to my account within a few days. A big problem for me was that no one answered my emails
  • TP stars
    Diane Really easy process from start to finish. I had my offer less than a week after I posted my items, and the money was in my bank account the same day.
  • TP stars
    Tina Skinner Great service, would be good if a breakdown of pricing was included. We sent a selection of items but even if they only highlighted specific pieces of interest
  • TP stars
    Carole Easy to deal with. No need to list items. Prompt with offer and then once accepted prompt with payment
  • TP stars
    Caroline I was a bit apprehensive at first, but everything worked well with your clear guidelines and in a timely outcome.
  • TP stars
    RON REES Great service from start to finish
  • TP stars
    Jill Really fast communication, fantastic offer, money in the bank in no time 😁
  • TP stars
    Alison Keen So quick to respond & offer & all sorted in a matter of days.
  • TP stars
    Rita Good communication, very easy to use, good offer for the box and swift payment.
  • TP stars
    MRS ANN ARSCOTT Easy from start to finish, from sending for the free labels ,to receiving the cash in my bank within a few hrs ... So satisfied with the outcome .
  • TP stars
    Mrs Lynda Gorst Very fair and quick payment
  • TP stars
    Muldoon Simple process, order your free postage pack, check what you can send, parcel it up, post and await your offer. Great service. Money in bank no issues
  • TP stars
    MRS ANNA SZPUR Very on the ball lots of communication very good

FAQs

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Our friendly online customer support team will answer your questions seven days a week.