Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Pauleen. Prompt update all the way.
  • TP stars
    JULIE ROBINSON From ordering the label to getting the quote everything went smoothly.
  • TP stars
    Mrs Cooper Not used vintage before but was very impressed by their service. Picked up from my house and had my valuation in a few days and payment arrived promptly. Great service.
  • TP stars
    karen marjeram Easy and quick to use. Good price offered
  • TP stars
    Susan Rumsey Very good Communication. Quick and efficient constantly giving you updates!
  • TP stars
    CarolThomas Kept me informed at all times, with progress from when the box arrived until offer was made on the box
  • TP stars
    Samantha Knight Excellent experience! Simple, easy to follow instructions. I was kept up to date with everything that was happening and I received a very good offer. The lady who I spoke to was lovely and funny.
  • TP stars
    Mrs Nash Excellent frim beginning to end superb service will be using them agsin
  • TP stars
    Roy Cutts Great from the outset, even checked to make sure I had received the returns pack.Received payment within four days of them receiving my parcel
  • TP stars
    B West Fully informed each step of the way from dropping off at Post Office to the offer
  • TP stars
    Mrs E Burns Easy process quick response and funds received promptly.
  • TP stars
    Mrs Susan Dalling It’s a very easy process, from sending for the information pack, to filling the box, posting back and receiving an offer. The communication from Vintage was excellent and I was very pleased with the offer. Payment was ...
  • TP stars
    Samuel Gracey Good offer, quick service, kept in touch regularly throughout the experience. Happy with everything. Would recommend you.
  • TP stars
    John K Excellent communication throughout the transaction and payment made in a very speedy manner. Several messages to update me on progress of the transaction.
  • TP stars
    ANNE STEIN Very easy service,from receiving the label to post,to receiving the items. Was always kept in touch with the progress,with about a week to getting my offer,money quickly into bank. Would definitely use the service again!
  • TP stars
    Lynda MacAskill Very efficient and helpful. Quick and good communication

FAQs

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