Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Everything was so easy I am. 77 and sometimes it’s to confusing for me but your process was simple and money payed within a day well done extra Money comes in handy thank you x
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Exactly what it says on the box . Quick, efficient and always happy to help.
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Straightforward process, friendly and helpful staff. Third time I’ve used them. A little bit slower than usual this time because they were so busy but they kept me fully informed so it was no problem. Speedy payment.
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very good service, kept up to speed at all time, payment made on same day as review sent to me.
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No drama from start to finish. Quality communication and swiftness of payment.
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Efficient service with excellent communication. A bit slower than expected because you are so busy. However, a great offer which I accepted. Money received in two days as promised.
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It was great l was sent a postage label, quite a surprise as l'd placed something quite heavy in the box and was concerned about postage. I was notified when the parcel arrived, was updated regularly with regard as to ...
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Very quick service, my parcel was picked up from home and when VCC received it I was notified. VCC always kept in touched on process. Valuation took longer than expected. Happy with valuation. Quick transfer of money .
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I was happy with my offer, if anything it was a little more than I expected. What the company did well was communicate very efficiently. Once my items got in the system the process was very quick.
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Experience was good, but due to high volume of boxes received at the company, there was a delay. However, communication was excellent and when I got my offer I was really pleased with it. The payment from them was 24 ...
