Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Patricia Crisp From start to finish a great service. I was kept fully informed by very friendly staff from sending off parcel and confirming it had been received to phone call confirming offer. Highly recommend them
  • TP stars
    customer Every step was explained and made easy. Free postage was a bonus. Although I waited nearly three weeks for a cash offer, I accepted it and got paid swiftly.
  • TP stars
    Tony Very professional always informed on progress and even with their overload got a fair return for our old but unused treasures
  • TP stars
    Jo Very easy website to use to request brochure and postage label. Vintage Cash Cow kept in regular contact to advise about when my box would be appraised. Staff very polite and friendly.
  • TP stars
    Edna Hotham My first box, found the experience very easy. Kept informed from being delivered to the offer. Highly satisfied
  • TP stars
    Andrew Tucker All quick and easy but would be nice to get some kind of breakdown of how final figure is reached.
  • TP stars
    Jean Gattward Everything is so easy with swift notification if things slow down. I have been happy with their offers with money being forwarded quickly.
  • TP stars
    Erwin Kramer Keeping you well informed about the progress. Super pickup service. Reasonable price offered. Quick to pay. Will use again if the occasions occur.
  • TP stars
    Liz H Pleased with valuation. Took a bit longer than expected but kept informed regularly with friendly messages. Payment very prompt.
  • TP stars
    F. Jolly Very happy. Quick and constant updates about what’s happening.
  • TP stars
    Janine Easy to use and a nice freindly service
  • TP stars
    Gordon Excellent communication through out the whole process. I was very happy with the offer for my old tech. I have aleady recommended to a number of people.
  • TP stars
    Peter Ong Quick response
  • TP stars
    john lloyd Was kept informed throughout and a good offer made. Well done!
  • TP stars
    David Saint It was a great way to dispose of things which, frankly, have been worrying me for 13 years, since my mother died. The process was professional and efficient but also friendly. Thank you!
  • TP stars
    Anna Strong Quick and efficient service. They kept me informed through the process. Money was paid into my account the same day as I accepted.

FAQs

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