New look, same great service!
Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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A bit slower than usual to receive my valuation which was a bit disappointing on this occasion.
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A Very easy process , it took a few weeks to get the quote back but they did state they were busier than normal but kept us informed along the process-we we’re happy with the valuation-overall I would highly recommend
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Excellent service and I was kept updated of the stages my articles were at and how long it would take to get the appraisal completed. The only problem I had was putting my address in the data base. I could not go back ...
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Very efficient they kept me updated, they emailed to say they had received my box and a email advising they were extremely busy and valuations were taking a bit longer than they expected. Received an offer and I ...
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Mostly happy with service ,and offer made -- but had to wait approx 2 weeks -- needs to be a quicker turnaround .
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Friendly team. Kept up to date with the progress of my box. Good price given and paid promptly into my bank.
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A great service easy to get through on the phone if needed and got a great price for my products
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Overall the process took a lot longer than advertised and compared to what the company said in the first instance. The final offer was on the low side, even after asking for their best price. On the positive side ...
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The company kept me well informed throughout, possibly too well informed as I have received emails, texts and WhatsApp messages sometimes duplicated nearly every day. The process of valuation took an awful long time, ...
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First parcel feed back was very good Second parcel feed back was not so good, but I understand why. Can you please send me a new free post etc.
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VCC very proactive to begin with…various emails to ‘jog me’ into sorting my stuff out to send! All the relevant documents were sent to me and received within a few days of registering. Thereafter when my box was posted ...
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Keep you updated so you know what is happening to your box and very helpful at every stage.A good way to declutter.
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Really good, packing it all up easy process. Pleasantly surprised with the offer. Highly recommend Definitely worth sending all the bits and pieces Loved it & am hinting around to do a second box
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I was impressed that I was kept informed when items received right through to the offer. Really good communication. I was very pleased with the offer which I happily accepted. Money went into account within hours. I ...