Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    John Bowen My first time using the service and I was kept informed about progress at each stage of the process. Would be happy to use again.
  • TP stars
    Jeanette Brilliant idea great company quick to pay phone quickly if they can’t email you
  • TP stars
    Graeme Webster It was fine. Maybe expected a little more cash and could have been dealt with a bit quicker. Otherwise, OK.
  • TP stars
    DAVID I was quite surprised how much my old items were worth and the payment was fast
  • TP stars
    Fiona Haggo So easy to do and box was picked up by Royal Mail. Communication was superb and amazing offer. Would highly recommend. Was just items we had lying about. Worth looking through old jewellery!
  • TP stars
    Audrey Codling It was simple and easy and kept informed. I was surprised at the value and payment was quick a very good service
  • TP stars
    Sonia Brown Lovely communication though out the whole process
  • TP stars
    A C All very smooth. Kept updated all through. Pleased with the offer which was in my account with 72 hours
  • TP stars
    catherine Barr Great service took a bit longer than expected but only because they are busy, great offer accepted
  • TP stars
    mrs. vivienne grant Easy to send the parcel and pleased with the result.
  • TP stars
    Dawn Lyon Great end to end service, happy with valuation
  • TP stars
    nicola hunt Vintage cash cow was quick in replying and keeping me updated on the parcel and letting me know when a decision was going to be made. Then the decision came through and it was very good 👍🏻 will certainly use this ...
  • TP stars
    Pamela I was a little disappointed by the amount offered, even though I accepted it, it took a long time to get as they had lots of people sending in their boxes, but I will send some more at a later date. They have been very ...
  • TP stars
    Marian Bent Comprehensive information,regular updates and payment was made very quickly
  • TP stars
    Tim Jones It did what it said on the website and the adverts. Boxed the items sent them off, appraisal of items was done, offer given and accepted. Funds in the bank account within two working days. A great service and I was kept ...
  • TP stars
    Star Excellent service and a genuine offer.

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