Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Tracy Baldwin Quick and easy.
  • TP stars
    linda Very easy website, kept well informed of progress.
  • TP stars
    Mrs Janet Pollard All went well they did what they said. Took a while but I kept getting emails keeping me up to date with what was happening. I would recommend them. Payment was very quick after they gave me the value.
  • TP stars
    Mrs Burgin Quick and easy to do, would genuinely highly recommend
  • TP stars
    Tracey Davison Kept informed at regular intervals from receipt of parcel to offer. Efficient company to work with would highly recommend
  • TP stars
    Jacqueline R It did take a while for Vintage Cash Cow to come back with an offer, but they kept me updated on the progress and I was very pleased.
  • TP stars
    doreen cocks I was very impressed with this man I spoke to
  • TP stars
    Carole Walker Very easy to use, just put your items in a box and send them. The valuation took a bit longer than I expected but overall I was very happy with the outcome
  • TP stars
    Mrs. M. Wakeham Surprised to get the sum and will be using your site again hopefully by using it with another friend just need a bit more time
  • TP stars
    Mrs Burgin Quick and easy to do, would genuinely highly recommend
  • TP stars
    Andy Barber Completely hassle free but more than happy with the service and offer.
  • TP stars
    QASIM OMAR Great customer service
  • TP stars
    doreen cocks I was very impressed with this man I spoke to
  • TP stars
    Karen Thomas 1st class service, very polite telephone conversation,happy with my quote price, thank you
  • TP stars
    Pam Excellent service and payment acceptable remuneration very fair payment in my account within two days
  • TP stars
    Sharon Morris Was very happy with the offer I had for my box. And I accepted it. And the money was in my bank account within 48 hours. However, although I had regular updates it took about 4 weeks for the offer to come through. In ...

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.