Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Carol Moffat So easy to use..Boxup label send to you. Have advised friends so easy and friendly service. Thankyou.
  • TP stars
    LindaAddison Absolutely over the moon with dealing with you and the lady i spoke last was so nice and helpful so my experience was very good thanking you Linda
  • TP stars
    Gail Poole I was very pleased with my offer and accepted straight away. The whole process was straightforward and I was kept informed of every stage after sending my parcel. Thank-you so much.
  • TP stars
    Ann Standing Very happy with the service received, especially being kept informed about how far through things had got. Payment was quick. Valuation was much higher than expected, so I am very pleased. I would be confident in ...
  • TP stars
    Angela Excellent, professional service. Would definitely recommend
  • TP stars
    Mrs Boote Cash Cow are spot on everything happened so quick from start to finish🤗
  • TP stars
    Shirley Murphy Lovely staff. Very helpful. Lost one star because of picking up and deliveries from Royal Mail.
  • TP stars
    June Close Great service and friendly, helpful staff
  • TP stars
    IRENE ENDICOTT Very helpful kind and patient. First time I have used cash cow and I will be able to use them again knowing you give an excellent service Thank you for being so nice
  • TP stars
    HM Great experience. Really happy with the outcome. Only dropped one star due to wait time.
  • TP stars
    Olga Kokkinis It was an easy process , although valuation took longer than I thought it would . However very efficient service.
  • TP stars
    David A Fair offer for my trinkets,interaction with staff friendly and helpful. Keep up good work another box on its way thank you.
  • TP stars
    cynthia wheeler So easy to use kept me informed every step of the way. Was very pleased with the amount of money I got. Will be sorting more stuff out
  • TP stars
    Tracy hudson Easy and efficient, great way to get some extra cash
  • TP stars
    Dawn Wright Efficient with text contact throughout althoughit took longer than 2 weeks to complete. As items around house sent, pleased that all were accepted and money put into my bank account. Sometimes u have to trust your ...
  • TP stars
    customer The experience was great easy no fuse and direct but on thing all the items I sent for valuation do you send out a statement regarding the items

FAQs

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