Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Lorna Excellent service
  • TP stars
    Catriona Hamilton Great service , kept me informed throughout . Would definitely use again
  • TP stars
    Heather Outstanding service quick efficient and good price for items 5 star
  • TP stars
    Mick It a very smooth and easy to use service. The people I dealt with were efficient and explained the system perfectly.
  • TP stars
    Marilyn Costa Quick easy and propt pay out. BRILL.
  • TP stars
    hugh Symonds Good service with lots of email on progress and a follow up call on an offer
  • TP stars
    Barbara Hadfield Straightforward info and procedure. Prompt settlement.
  • TP stars
    SALLY LUDFORD I have to say I was a bit sceptical at first about using this company. However i did and I cannot fault their service at all. The communication is quick and you speak to actual people, which is amazing. I sent them my ...
  • TP stars
    Gill naylor Very easy system to use. Good information and regular updates on the process after mailing in package.
  • TP stars
    Patricia Gibson-Moore The whole exercise was very efficient. I needed to telephone on three occasions and the phone was answered quickly and the staff absolutely charming. One lady told me it was the best company she had ever worked for.
  • TP stars
    Emma Incredible from start to finish kept me informed absolutely faultless would highly recommend and will be using them again.
  • TP stars
    Roy Majilton Fair valuation good service
  • TP stars
    Deborah Such an easy experience. Very helpful and informative staff from the first phone conversation through to valuation and finally payment. This was second time I have used Cash Cow, and both times their customer service ...
  • TP stars
    Irene Marshall We found Vintage to be very helpful with constant emails texts confirming where and what position we were in with dealing with the company, which made us comfortable with the process and they kept in touch and contacted ...
  • TP stars
    Rebecca Ford Very straightforward and quick
  • TP stars
    Nicola B Fast & efficient service. Good communication. Fair offer

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