Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Teresa Richards Good service good payout
  • TP stars
    Woo I applied for address labels, received within 4 days, packed up my box and sent it off. Trackingvthtoughout was superb, I was updated every few days, even when busy. I received my quote by WhatsApp, accepted and money ...
  • TP stars
    Angela Maria Hiscoe The valuation took longer than I’d expected due to the large number of customers sending in items. However, I recently regular updates so that I knew what was happening, and when my box came to the top of the pile, the ...
  • TP stars
    renee grugel Every part of the process was very easy, and the service was excellent.
  • TP stars
    Diane Traynor Certainly didn’t expect what I received so very happy with it
  • TP stars
    Jean Happy with the amount offered. Kept informed of what was happening. Would recommend.
  • TP stars
    Anonymous I sent a lot of various items dolls, watches. Camera, costume jewellery, gold jewellery. I was a bit disappointed as I thought I would have got more. But decided to take the offer which I thought was reasonable. I ...
  • TP stars
    Karen Hall Very impressed with Vintage Cash Cow. My label was sent quickly and I returned my box for them to value. Was really pleasantly surprised with my offer and once accepted the money was in my bank straight away. Would ...
  • TP stars
    Lynne Very easy to sell my unwanted broken gold jewellery. Pop it in the box posted it sndv3 weeks later money in my account
  • TP stars
    BATES Kept informed all through the process it took a little longer than first anticipated but the end result was worth it . We were very happy with the valuation and the funds were in our account in a couple of hours of ...
  • TP stars
    Christine Smallman Communication is very good throughout the whole process.
  • TP stars
    Lynn Atkinson Was so easy, load the box with items that I no longer wanted sent it and two weeks later got an amazing price for it. Am now going to do another one
  • TP stars
    samantha jones Overall a good experience got the amount I was expecting for items I know longer need and won’t be missed, however the valuation did take longer than expected I was always kept up to date and notified
  • TP stars
    lynn davies I was very pleased with my offers, I sent two boxes, Nathan was very understanding of my anxieties, and answered all my questions quickly, it was easy to arrange pick up as the boxes were difficult for me to get to a ...
  • TP stars
    MISS SHEILA MARR They are quick to respond to any questions
  • TP stars
    Pauline Wow!!!! The speed and communication was absolutely fantastic, Thank you 😊

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.