Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Jennifer Styles Everything went smoothly and quickly. Was happy with my offer.
  • TP stars
    Chocoholiccapa Communication is key & Vintage Cash Cow keep you informed every step of the way. Easy process, free postage. I've already requested my next lable 🙂
  • TP stars
    Jane From asking for a label to my offer I was kept well informed at every stage. I was pleased with my offer and once I’d accepted payment was very prompt. Searching my cupboards for more items to send, a great way to sell ...
  • TP stars
    JAMES HEARD First class service
  • TP stars
    gwilym thomas Very very good service and price
  • TP stars
    Lillian Everything was made easy
  • TP stars
    Wendy Gee Great experience from start to finish
  • TP stars
    Carol Jackson Hassle free. No problems. Does exactly what it says. Sends out postage stickers, arranged collection as box heavy, assessed contents, gave offer and paid into bank. Job done. Will certainly use them again. Thanks team.
  • TP stars
    Karen Spencer Its a fabulous service to obtain a value for a variety of items. It would be very difficult to find out such a value for lots of different types of items otherwise.
  • TP stars
    Mrs P Smooth and easy experience with help & information to hand when needed.
  • TP stars
    samantha talbot I was kept informed throughout that my items had arrived but there might be a delay due to the volume of work. Over 2 weeks, I was emailed several times to inform me of what was happening which was very reassuring. I ...
  • TP stars
    Julie Jackson Great communication - love that I had updates from when they received my parcel to when it had been assigned to someone and then when it was being valued
  • TP stars
    Happy customer I was kept up to date throughout and people were courteous and helpful. A very good experience.
  • TP stars
    Jean Saunders Very pleased but would have liked to know what you paid me for some items just out of interest I am getting 2 friends to join And I am filling another box ready to be collected at some point
  • TP stars
    CollectPlus Customer Easy process, efficient service and prompt payment.
  • TP stars
    Jane It was an easy process

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.