Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mrs Michelle Dyke Very good service , happy with the offer thank you
  • TP stars
    BRYAN Polite and friendly kept informed all the. Way got moor then excited
  • TP stars
    Customer mrs b blazeby Good communication with regard to the items I could send and fairly quick with the offer.
  • TP stars
    Brenda Carter My request for a label was easy and then emailed to me which was quick. There was a delay in my items being assessed but Vintage kept me informed several times with apologies. Once the items were valued Vintage emailed ...
  • TP stars
    daniel galmiche Very well organised lovely people to deal with. Thank you
  • TP stars
    Diane Bailey easy to follow instructions. Kept up to date immediately package posted .
  • TP stars
    Alan Taylor It was so easy to send my items - for free - and getting my boxes picked up from home was a big help too. The items I sent were just gathering dust in my basement, and although I had big intentions to sell items on the ...
  • TP stars
    Freya A fair offer, given the turnover time, and has saved me from taking photos and listing things for sale, a definite plus. I would recommend this service if you're decluttering and have little or no idea of the value of ...
  • TP stars
    Ak I was informed all the time as to what was happening. Then I had a text saying they have valuation for me. I called and was told the total. I was delighted!
  • TP stars
    J Broughton Great service. Good communication from vintage cash cow and good price offered for my items. Will definitely use again
  • TP stars
    Mrs Sichel Very pleased but it took far longer than the 7 days quoted to get a valuation. Very impressed with the sum offered and the speed in which the money was paid into my account
  • TP stars
    customer Very helpful service, thank you.
  • TP stars
    LL49 Very easy to deal with. Clear advice, great communication and regular updates. I was very happy with the money they offered me and it arrived in my bank as promised. The only drawback, which wasn’t a problem for me, ...
  • TP stars
    patricia As they said- everything into one package.Posted- 2 days later notified of its arrival.Then an email telling mr that individual items were being priced. Next day i received notification of the value, which i accepted ...
  • TP stars
    Linda Wiltshire Great service and I received a great offer for the items I sent to them.
  • TP stars
    Lisa Judge So easy and quick turn around very happy customer

FAQs

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