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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Easy peasy! That's what was good about it. Get box, put unwanted jewellery etc. in, tape it up, send off, get paid!! They keep in touch all the time. Mine was delayed a little, not much - but because they were so ...
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Always helpful, very quick service, polite helpful staff. Have used previously and will use again.
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Really easy to process of getting the prepaid postage label and sending my box via Royal Mail. Also great customer service as able to ask questions and kept up to date with emails and messages.
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Very impressed with how quickly my box of things was collected and delivered to you. Also how you kept me updated. Very pleased with my offer,and the money was transferred very quickly.
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Professional, great communication and to the letter . Brilliant and I would recommend.
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Very efficient and easy to deal with. They kept me informed of everything and i was pleased with the amount they valued the items at.
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Excellent communication, easy to use, very efficient and prompt payment once the deal is accepted
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So pleased with everything , it was easy to pack my box with lots of items , collected from my door and then an offer and payment , recommended
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Apparently inundated with boxes so there was a delay with valuation. Was kept updated re this. which was really good.
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The first contact - staff were well versed and polite. Everything for labelling arrived with all instructions / advertising. Items packed and despatched via Royal Mail. A delay with process taking longer than 7 Days as ...
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Everything went to plan until the Post Office let me down when they were due to collect the box eventually the box was collected and all was well.
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First time so was a little concerned my items would be lost in the post or not worth what I hoped for. Worth slightly more and free postage. Great communication and fast payment. Will definitely be sending more ...
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Very easy to deal with. One little issue is I needed 5 labels but had to have them 1 at a time. Wouldn't it be cheaper for you to send 1 envelope with 5 labels in.
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I put together a mixed box of unwanted items and was surprised and thrilled at the offer . I was kept informed all the way through … Now looking for more to send ..