Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sue Lumsdon Taylor Communication from start to finish is exceptionally good . A system that works seamlessly and great customer service . Absolutely delighted with this company and have recommended to a few friends . Received much more ...
  • TP stars
    Mrs Pask Prompt response. Good price. Paid swiftly.
  • TP stars
    Tina Cook Amazing company . Everything happened so fast. Got an offer and payment within a week of sending my parcel . Wonderful way of getting rid of unwanted stuff Thank you 🥰
  • TP stars
    Jeremy Spurrier First time I have used not bad not sure what the value would have been but not unhappy with the result
  • TP stars
    Vivienne Booty The booklet which arrived with the pre-paid label was very useful in guiding me as to what could be included in the box. In addition, the fact that the pre-paid label expires after 21 days gives everyone the incentive ...
  • TP stars
    Janice Wright customer Fast and efficient service. Accepted most of my items and returned quickly for items not wanted.
  • TP stars
    Jasmin logan Extremely professional helpful and friendly phone call from vintage, so am happy to send my old jewellery, coins, silverware. Just got to box up and order home collection.
  • TP stars
    Mrs Wyman They are very thorough and quick at getting back with an offer . You can trust what they are offering and the money is always in your bank within two working days . They are always polite and put you at ease going ...
  • TP stars
    Jenny Burr The whole experience from start to end was easy and treated by professionals
  • TP stars
    Judith A good offer for a small box of old jewellery, coins and a couple of watches. Will definitely send more
  • TP stars
    Angela Was worried at 1st but they did up the price...to what I expected. Very quick to put £ in
  • TP stars
    Consumer Quick and easy with great customer service.
  • TP stars
    JEM Easy to use, lots of communication, and pleased with the offer. If I hadn't tried vintage cash cow,I would have thrown the goods away. Well worth using and would recommend.
  • TP stars
    herbie Easy to work with from start to finish..
  • TP stars
    Sandra Rolf Amazing polite very good customer care
  • TP stars
    Angela Minzly It’s well worth phoning to talk to an advisor; my box received a far better price than originally quoted. I appreciated the ease, speed and efficiency of the whole process and would use them again.

FAQs

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