Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    dawn leigh Took a little longer than expected but very happy with the amount offered for what was essentially jewellery I never wore
  • TP stars
    Mrs Skinner I had a really good experience, it was very easy to organise the postage stickers and then from the minute my parcel was posted, I got updates, so I was kept well informed and then I received my offer which I accepted. ...
  • TP stars
    J Clucas Very impressed with the communication to begin with. Then I became concerned as it was asking far longer than expected and no communication. As it was my first parcel ,I was unsure of what to expect. Everything was ok ...
  • TP stars
    Blanche Great service very simple to use web site .Freindly staff and fare price for your unwanted items .Would I use them again yes .
  • TP stars
    NIKki Kinsella They received my parcel in end of March, and because of the wait as they were extremely busy, had to chase a few times to see what was happening. But above all communication excellent, kept Me up to date all the time ...
  • TP stars
    Rita Sear It was great that you kept in touch letti ng me know what was happening to my goods and giving me a good price.
  • TP stars
    J Smart Excellent service all the way through and very happy with what I received.
  • TP stars
    Lynne Craig Excellent service
  • TP stars
    John Linnell Very simple process from start to finish.
  • TP stars
    Mr. Iain McBain Everything was good, pleasedwith the service and price offered. Easy to use and quick payment.
  • TP stars
    Lorna McKee Straightforward process which is rare these days great stuff!
  • TP stars
    Howard Winfield Quick and easy. Very user friendly site and the offers were consistent with our expectations. Sale price arrived in bank account as promised.
  • TP stars
    David Rose Easy to use and fairly quick results
  • TP stars
    Grant Bain Very easy and helpful kept me updated at all times and very happy with all communication got a good and fair price
  • TP stars
    David It was simple to use & reasonably quick
  • TP stars
    Mr Hunt Excellent service throughout, with great Communication, and valuations. No complaints here. Three more boxes going through the system. More to follow. Prompt payment is always a bonus.

FAQs

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Our friendly online customer support team will answer your questions seven days a week.