Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

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  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Marilyn Very clear instructions on the process, good communications and everything was completed in the given timeframe. Very impressed.
  • TP stars
    Mrs Kathryn Maule Vintage cash cow absolutely brilliant. Very helpful in explaining everything. Really polite and considerate. Got a great price for my box of various bit. Didn't expect as much as I got. I have already referred a ...
  • TP stars
    Jenny and James Wallbank Easy to organise. Clear information about what so send and what they don’t accept. Clear instructions for boxing and sending process. Pleased with offer.
  • TP stars
    Joanne Walters So easy to use this service. My label arrived quickly & sending the box at the post office was simple. Good communication regarding the arrival of my box & had my quote sent within a week. Very pleased with £299
  • TP stars
    Carole Very efficient service , great communication throughout, was very pleased with the cash value
  • TP stars
    Mr Brough Went to website and requested a pack. Received info booklet and postage paid label. There was also info sent by email. I sent a mix of items such as costume jewellery, some old watches chains and bracelets. Took it to ...
  • TP stars
    Janette Cockbill It was so easy to get label and send my stuff off, and I was kept in touch with all through the process
  • TP stars
    KP Easy process, very helpful instructions, (plus being able to speak to members of staff if needed) and very prompt contact from staff for the offer on the goods, with money in the bank within days. We will certainly be ...
  • TP stars
    Chris Darby The whole procedure was a pleasure as usual, I can't recommend you enough. Thank you.
  • TP stars
    Munira Very prompt and efficient, friendly and very quick easy process, received payment quickly better value for the items
  • TP stars
    Hilary Lonsdale Quick easy and well run service
  • TP stars
    customer Very easy, welcome pack great and phone call helpful too
  • TP stars
    Derek The process was simple to follow and the cash sum was good too
  • TP stars
    Lynne Veen Once I got my postage label, I did have to request it 4 times, I couldn't believe how smoothly the process progressed. I packed my items in a shoe box and took it to the post office.. within 24 hours I had a message ...
  • TP stars
    Jan Quick great service, lots of information and regular contact. Good job.
  • TP stars
    Margaret Good price given and great customer service.

FAQs

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