Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Julie Lewis I sent a BIG suitcase of “stuff” from my mother in laws home, the family didn’t want the “Stuff” there was such a mixture, costume jewellery, old & broken watches, silver plated stuff too, jewellery boxes, stamps, ...
  • TP stars
    Gillian So easy to use and, although it did take a little longer than I expected it would, they kept in touch throughout and offered a fair price (I think!) and paid it in quickly. I would definitely use them again.
  • TP stars
    A Morgan Brilliant service very quick sale
  • TP stars
    Deborah Greenwood Great quick experience
  • TP stars
    Charlie Took along time to get the quote and seen as I have no idea what they were all worth individually, I don’t know if the overall quote was good. That being said, it was stuff we didn’t use so we through it was good.
  • TP stars
    LMN Box sent Monday and receipt confirmed Wednesday - excellent communication!
  • TP stars
    Shirley 1st time using Vintage Cash Cow and I was pleasantly surprised at how easy it was. From start to finish they kept in communication updating on progress and the valuation of my box was more than I had expected. Highly ...
  • TP stars
    Wendy, O’Brien I was kept informed regularly of proceedings from the time I received my postage label through to a very favourable offer for which I accepted. The company has excellent customer services,I spoke with Karl who was very ...
  • TP stars
    Joyce Hays Very good customer service . Very well organised. Yesterday for some reason by box was not collected.Phoned, we can all make mistakes but rectified immediately .I was given an appointment for the box to be collected ...
  • TP stars
    Janet Nicholls Easy to do - reused cardboard box. Clear information in booklet of what items you can box up and what is not accepted. Telephone call was helpful. Received messages apologising for longer than normal wait for my box to ...
  • TP stars
    Susan Easy to use service and good result
  • TP stars
    Lorna It was very straightforward no problems at all.
  • TP stars
    Nicola Was very pleased with service and delighted with offer for my items.
  • TP stars
    Trevor Goodchild Better than expected pay out seem to wait a long time though, but worth the wait and effort
  • TP stars
    June Williams The amount of information. You kept in touch at every stage. Also very pleased with the deal. Thankyou.
  • TP stars
    Beryle Ash Not expecting as much back.

FAQs

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