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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Glass and ceramics

Porcelain and china

Clothing

Books & comics

Furniture

Firearms and guns

DVDs, CDs and VHS

Modern toys

Biros and plastic pens

Coin-only boxes

Electrical items

Furs and taxidermy

Vinyl records

Buttons

Cultural Objects
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Barbara Dodson Happy the box was delivered quickly telephone call from man telling me my offer take the offer think about it or they can send items back to me just awaiting my money to be paid into my account so far so good
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Diane Everything went very smoothly from start to finish. There was good communication from VCC at all times. My box was collected, evaluated and I had an acceptable offer. If I find any more treasures in my cellar I will ...
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Nigel Tomlin I had a very positive experience with Vintage Cash Cow. I sent in a mixture of old coins, jewellery and various bits of bric-a-brac that I had accumulated over the years. The whole process was very straightforward, with ...
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Miss Deborah Godfrey It was quick, and easy to use. Keep reminding you to send your stuff! But that’s not a bad thing. Eventually, my label date expired so they arranged pick up by Royal Mail. That’s my reason for 4 stars and not 5. They ...
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Mrs Willett Everything was straight forward The information was clear and easy to follow, It took only a week from sending the box to receiving the payment in my account. I am very happy with the service and the amount received, ...
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rosalind craib I found the whole experience very easy from packing box to receiving updates when it had arrived and explaining everything detail, and when I received the offer it was a shock to receive such a great price for my box. I ...
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Rosalind Great service , good price paid and swift payment . Impressed . Would use again
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CLARE MARSH Very happy with service . Quick delivery of postage labels and when returning my Parcel I was notified as soon as it was received and kept informed . Price was offered which I accepted and money in my bank two days ...
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MARIAN The experience with Vintage Cash Cow was excellent, and for the second time - I’d used them last year also. The communication was great and within a few days, the accepted offer was in my bank. I wouldn’t hesitate to ...
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Joanne Hutchinson Easy to deal with , simple process and good communication throughout.
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Hilary Cooper Have used this company twice on behalf of a charity where people have donated unwanted items. On both occasions amount the boxes were valued at exceeded expectations. Very straightforward and efficient to use with staff ...
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Stephen Mynott Was as advertised, cleared some clutter, boxed it sent it to Vintage C C, they kept me regularly updated agreed valuation, money in bank within a couple of days. So rasy Thank you V C C
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Mr Vanstone My experience was very good and I felt supported at every stage. The items were a friends who had passed away from MotorNeurone disease and I still have more of her items so they have been sold instead of going in the ...
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Patricia Hill Good service and friendly staff. It was easy to understand what was suitable for sale and the label was very useful. I accepted the offer and the money was in my bank account in a couple of days. I will definitely use ...
FAQs
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We are a trusted service with over 500,000 customers signed up and more than 10,000 Trustpilot reviews. Your items will be automatically insured for loss or damage in transit via Parcelforce up to a maximum of £300, subject to evidence of the value of any damaged or lost item(s). Additional insurance cover can be separately arranged in appropriate cases with ourselves upon request, and at no additional cost to you, up to a maximum of £10,000.
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No, unfortunately, this isn’t possible. The value of an item is very dependent on quality, condition, age and demand so we must see it in person to be able to give it a fair valuation. If you are not satisfied with your offer, we will return your items free of charge so you have nothing to lose by sending them in.
If you would like some guidance on whether or not your items are suitable for us, please contact us on 0800 246 1111 or send us an email at [email protected]
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Absolutely! Our service is designed to be 100% free, whether you send your items to us or request them to be returned after declining our offer.
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Sending your box to us is free, easy and safe. We pay for and insure every parcel you send for up to £300 using a tracked Parcelforce service.
There are two ways you can send your box to us:
1) Using your pre-paid postage labels
When you order your free selling guide, we include a pre-paid postage label and sender details sticker. After packing your box, please stick the postage label and the sender details sticker to the outside, and then take your box to any UK Post Office - click here to find your nearest Post Office branch.
The Post Office will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Leeds-based facility.
2) By booking a free home collection
After signing up, you'll receive details on how to book your free Parcelforce home collection. You can also book a collection here.
Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed. -
We're a no obligation service, so you're welcome to decline any offer made should it not meet your expectations. If you decline our offer, we will return your whole parcel of items at no cost to yourself.
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Unfortunately, we do not accept items that are not specified on our site. If you believe you have an item that would be of interest to our experts, you can call our customer service team who will be happy to assist you.
Please phone our customer service team on: 0800 246 1111 or send us an email at [email protected]
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A vintage advisor will call you with an offer once we've received and valued your items. You’ll get an explanation of the offer and an opportunity to ask any questions. If we are unable to reach you, we send an email and SMS message requesting you to contact us.
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Maybe. Our service is designed to help you declutter in bulk, so we would prefer you to send 10 items or more. However, if you believe your item is really special, please get in touch to see if it is suitable.
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Yes, you can choose from a range of ways to speak to us:
Call us on 0800 246 1111
Arrange call back
Message us on Facebook
Email us at [email protected] -
Of course! Our home collection service is free for all of our customers. If you'd like to book your slot, please call us on 0800 246 1111. You can also book a collection here.
Please ensure your box is securely packaged and ready for collection. There’s no need to attach any labels or stickers, as your Parcelforce driver will provide everything needed. -
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to £300 as standard, through Parcelforce. However, if you believe your items are worth more, we can raise your insurance to £1,000 or £10,000.