Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

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1. Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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2. Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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3. Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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4. Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Customer t persad-bevil Amazed at the offer for my box. Thank you so much!
  • TP stars
    Rachel From start to finish I was looked after like I mattered . Fantastic customer service and a most excellent result .. will defo use you again and again Thank you for being more than outstanding xx😍
  • TP stars
    Mary Williams Pleasure to deal with this company.Excellent friendly service
  • TP stars
    Teresa Cook It's such an easy way to 'declutter' and get money back!
  • TP stars
    Susan Bourne I was delighted with my experience. The entire process was smooth with great communication throughout. To top it all, my box made a lot more than I was expecting. I am a very happy customer.
  • TP stars
    Michael Atkin Easy process, great communications, delay in getting reasonable offer and quick payment. Recommended
  • TP stars
    Karen Grierson Very easy to use and always friendly service. Offers made are very fair.
  • TP stars
    Janice Magnus I am extremely happy with the customer service and the way my queries were dealt with from start to finish. Sent my beloved items off and got a receipt saying they had received them safely. This was then followed up ...
  • TP stars
    Mr Walls It was quick and easy. With the postage labels posted to me made I even more convenient.
  • TP stars
    Susan Sharp I was unsure at first but the box of bits I had stored for many years needed to go, the process was easy and although the box was heavy the post office scanned the postage label with no problems, I received my offer ...
  • TP stars
    Vannette Lewis Fantastic service. Quick and easy process and good communication.
  • TP stars
    Lorraine Evans Great experience thank you ☺️
  • TP stars
    customer good quick service
  • TP stars
    emma ireland The communication was excellent, kept me informed every step of the way. Would use again, highly recommend 👌
  • TP stars
    Jaykayen Very easy to send things. The offer came through very quickly, and was accepted with thanks.
  • TP stars
    Simon Rothwell A great service which was easy to use and hassle free with a fair price paid!

FAQs

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Our friendly online customer support team will answer your questions seven days a week.