Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    MS ELAINE BENNETT Great company to deal with good communication and a fair price for items
  • TP stars
    David O'Neill It was quick(ish) & we got an excellent price for our items
  • TP stars
    Val Lawrie I could not believe how easy the whole experience was ! I was sent a label and a very helpful booklet. I sent items that had been lying around for so long some of which were broken. I was given a very generous offer for ...
  • TP stars
    Ms Annette Peach Easy to use for myself as the service you provided meant you were able to collect items from my home which made it easier as i have a disability.you offered a quick and reliable service .i was happy to accept the ...
  • TP stars
    Jane V Hampshire Easy experience from start to finish. All the items were packed into a box, which was collected from my home. The company's instructions and guides were excellent, and told me exactly what could and could not be ...
  • TP stars
    Matthew Simpson It was easy, with the lable sent quickly i boxed up took it to the post office then recieved the text to say it had been recived. There was a short delay but i was informed every step of the way that due to how busy ...
  • TP stars
    Beverley Ellis Value was great to what I expected but even though took longer than expected they did keep you updated. Once agreed money was in bank account within 48 hours so good x Definitely would recommend and use again.
  • TP stars
    Mrs Fisher It was so easy and simple from start to finish and the amount that they offered was good recommend this company 100 per sent
  • TP stars
    Julie Ward-Wright Was a quick and easy process, once I finally got my label! Stuff that was just kicking about in my jewellery boxes that I never wear, gathering dust. Boxed them up, sent them off and within 48 hours I had £154 in my ...
  • TP stars
    Terri Louise Wetton A great service, brilliant offer and payment straight away
  • TP stars
    Mrs DH A very easy to use and efficient service. Surprised about the value of my items.
  • TP stars
    Mrs Carolyn Smith Everything great
  • TP stars
    Carolyn Very easy to use. Free postage.
  • TP stars
    Sue Betts Easy to use the service. I was pleased with the payments I received. I would only have put most of the stuff in the charity shop, so it was great to get over a £100 for the bits,and pieces.
  • TP stars
    Fiona Macmillan Very clear instructions about the process (brochure was very informative) appreciated the postage and insurance being paid, good communication throughout and the money was transferred promptly.
  • TP stars
    Miss Christine Roberts Being kept updated continually. A fair offer. Communication skills excellent

FAQs

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