Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Colin McBride Quick professional service
  • TP stars
    Susan Russell All went very well. Texts on sending label, and on receiving parcel. Seamless and very easy to deal with. Can recommend
  • TP stars
    William Duthie Good communication, quick appraisal, a better than expected price and a fast settlement.Perfect in every way
  • TP stars
    Susan Cairney Great, really pleased and pleasantly surprised how much I made from stuff just lurking around the house, I'm hooked and already searching for more unused items to fill another box!
  • TP stars
    Bald Monk Fast and efficient good customer service
  • TP stars
    Log csabin Saved me a trip to the waste depot
  • TP stars
    Birthday pressies Really good communication from the company , a young man explained to me how everything worked I asked about a few things I was unsure about so sent off parcel and it was a smooth transaction after that and I believe it ...
  • TP stars
    Suzanne I thought every step of the way was professional. From the time I received the leaflet and label. I did query some items but had a satisfactory response. I was very surprised that only hours after I went to the post ...
  • TP stars
    IAN macdonald Easy process, fair price offered which was paid same day
  • TP stars
    Mr Waddell My experience with vintage cash cow was fantastic from start to finish,the staff are lovely and very helpful.I won't hesitate to use them again and recommend them to my friends and family.Thankyou
  • TP stars
    Samantha Great from start to finish , great communication, easy process from start to finish 🙃
  • TP stars
    Mrs Salvidge Great would definately deal with them again no hassle happy with price
  • TP stars
    Sheila Fenwick I found they was quick at sending postage labels, and we're kept upto date through out the process, from start to finish, then you had a choice to accept the amount offered, very helpful will everything, I wish they did ...
  • TP stars
    Miss Lynn Hudson First time used Cash cow , very informative and quick with keeping you informed. Was pleased with the outcome as well Well done to you all L Hudson
  • TP stars
    Linda White The process was first class all the way but I was disappointed at the offer . I did phone for a chat before I accepted a very slightly higher offer but I couldn’t fault the customer service . Payment was very swift ...
  • TP stars
    nicsbathroom As I'm registered partially sighted, I was looking for an easy way to sell a selection of jewellery, cutlery items, porcelain etc. and these guys were the perfect answer. I received a postage label within a couple of ...

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