Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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I sent my box off to be valued and within a week i had an offer. It was a good offer so i accepted it. It's really easy to get your box posted to them. The money was in my account i think the next day after the offer. ...
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I filled a box with old phones, medals and jewellery and I wasn't really expecting much, but I was happy to get the space back in my drawers. I waited over 2 weeks but once I got my offer, and accepted it, the money ...
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They kept me updated on the parcel (the box) when they received it and what was happening with the parcel (the box ) each step. I accepted the offer.
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Total efficiency with everything from package labels to frequeny updates, to offer, so I felt fully updated. Pleased with money offer and smooth efficient transfer of offered money to bank. Will definitely use again ...
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Professional service, dealt with quickly, great offer, more than I was expecting. Would recommend highly.
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Easy to use, kept updated, friendly staff, offer higher than expected. Great company.
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very good and lovely money I will be looking for more in the future thank you
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My only concern was the length of time it took for any money to actually get into my bank account
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Very easy helpful people to speak to if you need to, everything done with ease.
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kept in touch at every stage, excellent offer, more than I expected, Highly recommended
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Excellent communication and service. A fair and reasonable valuation and prompt payment. What more can you ask for?
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Straight forward process from start to finish , great communication and a very reasonable offer for my jewellery , which I accepted , would definitely use this service again .