Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    customer I sent in some lego, jewellery and watches. I was surprised at the speed of the process and I was happy with the offer
  • TP stars
    Mrs Hewitt I was kept informed at every step of the way and when I spoke to someone there, they were so helpful and cheerful. It was a real pleasure to deal with them.
  • TP stars
    Louise Smith A very professional and straightforward service to use, from making initial contact online, receiving a welcome telephone call and information pack through the post, to the offer for our items and final payment. Once ...
  • TP stars
    Mark Havent been paid yet.? Will comment when money in Account!!!
  • TP stars
    Jen Sanderson Very easy process and kept well informed at all stages
  • TP stars
    Mrs Joanne Winch I couldn’t believe how straight forward, easy & well managed everything was. If I can find some more gear, I will definitely send off another box 👍
  • TP stars
    Denise It was an easy and efficient service to use. I did take photos and have a list of what I was sending for my own peace of mind. Only thing I was surprised about was I was given “a box” quote rather than individual ...
  • TP stars
    Jan Townend Very easy to use the service. They respond very quickly and keep you updated once the process starts. No pressure is put on you to accept offers. Quick and easy discussion about how to receive payment.
  • TP stars
    Audra Humphrey Second time I ve used VCC and was impressed both times with efficiency and very fair offers. Also instant payment
  • TP stars
    Alison Hammel Good updates, decent offer, quick payment
  • TP stars
    Gary Edwards A very fair and quality service - thank you
  • TP stars
    Lindie Pickup I put together a small box of bits and pieces that would otherwise have been thrown away and was offered £20. Result!! Communication was great, no postage to pay and money in the bank within 24 hours.
  • TP stars
    Cath Very quick service. Perhaps a little too quick indicating the appraisal of the items was a bit rushed and not fully assessed. Reflected in the offer which was on the low side. But made up for with the ease, speed and ...
  • TP stars
    William The easy and efficient way the company dealt with the parcel. I did expect a little more than the offer, but if it's sitting in a drawer never to be used again it May as well be recycled to another possible owner.
  • TP stars
    Claire Ray Really easy to use, pleased with the offer Have recommended to friends and family
  • TP stars
    Karen Ellis Really pleased great service

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