Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Martin Scragg I was quite happy with the valuation of my box. I could have checked it with an auction house, but why ? Your price seemed quite fair. Again I could have spoken to one of your experts, which is great if I had wanted ...
  • TP stars
    Sharon Jeffery Quick and easy service.
  • TP stars
    SUSAN CAROL SHAW My second time using the service. Efficient and helpful. Good communication.
  • TP stars
    DeeDee Excellent communication, kept me informed of the progress of my box. I was happy with my offer, which was more than I expected for just bits and pieces laying around the house in draws. On my second box now!!
  • TP stars
    Mandy Merriman I must say...im so impressed. To begin with i arranged a home collection which didn't happen, not impressed. VCC looked into it for me very promptly and therefore I sent my package by royal mail. After that everything ...
  • TP stars
    Andy Taylor It was so easy. I was sent the mailing kit, I sent my box and had an offer quite quickly when considering it was during the Christmas period. I was kept up to date by email and text message throughout the process. My ...
  • TP stars
    phillip woolley Great service especially after the first time my envelope did not arrive they sent another one I do have more items but mostly crockery which I thing you don’t take but great service
  • TP stars
    Miss Jane Blackall Quick, communication and not push when given a cost
  • TP stars
    Catherine Stokes Fast service. Regular updates. Process was very easy.
  • TP stars
    Clive Hillier Rapid and professional. Thank you.
  • TP stars
    Mrs Bines Very good experience - very accommodating & helpful. Would defo use them again.
  • TP stars
    Ms. Gemma Thompson First time of using vintage cash cow and I was very happy with their service, really friendly, polite, helpful staff, all items are tracked and free postage with no obligation to accept their offer or not, but most ...
  • TP stars
    Sue Stephens Easy process - just wait for parcel label to arrive, pack items up and wait for your offer. I knew that I could probably get more for my items if I’d sold them separately myself, however I was happy with the offer I had ...
  • TP stars
    Emma I decided to have a clear out having inherited some lovely items from lots of different family members. I didn’t have space or use for everything, so I kept my favourite items and sold the others. The process with ...
  • TP stars
    Alison Shackleton Easy to use. Postage paid. Excellent valuation for the items.
  • TP stars
    dunnbyus Very good very good

FAQs

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