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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Although the valuation took longer than expected I was kept well informed while waiting . The payment was very quick and the whole service excellent.
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Kept me informed regularly of the process and when by box arrived and was then offered a valuation..Great service. Will use again for sure.
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I was always updated about my items and the quote was very good. the money reached my account the same day.
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The whole process was simple with no complications, very happy with the service.
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I was so happy with the lovely staff so pleasing to speak to so helpful. I was over the moon with the offer I was given for the things I sent .I have seen the adverts on tv so I just thought I would give them a go I'm ...
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Excellent communication, a simple process made selling a few bits and bobs cluttering up cupboards very easy. I'll use it again when I get round to more clearing.
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As soon as we had packed the parcel up and deliver it to the post office there was a message saying it had left and was on the way. I think the next day we had a message to say it had arrived but in a queue but it was ...
