Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Easy to use, consistent updates and progress on my box and the payout was more than I had expected.
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I was regularly kept updated all the way from ordering the postage labels to final offer. Really happy with price for items i would normally have got rid of for nothing and/or have now also been saved from landfill. ...
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Easy and smooth process although it took longer for me to receive an offer than I’d expected
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when I sent my junk as I call it I wasn't expecting what I got very happy lady
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Got my offer, accepted it and money was in my bank account same day within hours :)
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Very quick to sort offer and paid same day offer came to me.frequent updates will definitely use again x
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It was so easy to send my jewellery and just waited for the outcome which I was very pleased with.
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Well the hardest part was finding all the bits and pieces hidden in various places around the house. Where we have been living for the past 30 years. After that it was SO EASY just pack securely in a box, arrange pick ...
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We have accepted 3 offers now and rejected one, both very easy. They keep us updated and prompt payment, no complaints
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I had a lovely chat with a lady on the phone. And she arranged everything. My items were picked up as planned and I was sent an offer a few days after. The money went into my account no problems.. wish I could of sent ...