Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Prompt response to enquiry. Efficient collection service and regular updates during the process.
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They kept me regularly informed about the progress of my parcel so I was aware of when the valuation would be provided. I didn’t have to be concerned about what was happening and a contact number was available should I ...
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It was brilliant service, from start to finish, well worth doing again. The valuation took a little longer than was promised, but was updated often. Will recommend the service to anyone.
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Communication and customer service are really good. I sent a box full of tangled old jewellery, sunglasses amongst other things. I was kept well informed throughout the whole process and was happy with the money I was ...
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Very happy with the offer received, only negative was the time in getting an offer but this was due to them being very busy. Will use again. Ta
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Very happy with the process. Will definitely use again when the situation arises. Thank you 🤩
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I was constantly kept up-to-date with their service proceedures, sometimes a bit too often, but this is probably so no customers are in any doubt, what stage their box of treasures is at. Very easy and quite seamless. I ...
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Would have given 5 stars but due to high demand had to wait several more days before receiving price.
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Sent a few bags to them ..Im 71 tons of old jewellary lying about ...now £1000 better off ! Great quick service 5 STAR SERVICE
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Simple process, regular updates on the progress and procedure was exactly as advertised. Very happy customer, just wish I had more to send.