Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    kaja ward It is very easy to send off valuables and the progress is visible all along . The offer is quick and the money paid immediately after.
  • TP stars
    Tracey Quick and easy to use. Got more money than expected. Great communication throughout. Will use again
  • TP stars
    Sam Molden Do what they say they will do, no haggling but I found the price they offered was competitive. Admin/communication good amd money arrived pretty quickly.
  • TP stars
    Customer june Need not have worried at all. Very professional from the start. Package collected and made it way quickly. I was kept informed every step. Valuation accepted and money in my bank quickly.
  • TP stars
    MRSKARENBURMAN It was so easy, had no problems all through the process. Payment was very quick too.
  • TP stars
    Gail Bent Communication is excellent. The process is easy and quick , well done!
  • TP stars
    Gail Very straightforward process. Clear instructions on what they take and also a phone number which they encourage you to use to get advice on how to getvthe best result. Postage was easy. Once the parcel had beensent the ...
  • TP stars
    Suzanne R It was so easy to to do and the info booklet showing what can and cant be sent was really helpful. The only thing i would add is that i would loved to have had a rough breakdown of how the figure was reached. Not to ...
  • TP stars
    Jacqui Excellent communication A very fair offer and the cash was in my account the same day I accepted the offer
  • TP stars
    Mrs Anne Saddington From the beginning I couldn’t have been given better support and advice.
  • TP stars
    J H Very simple process, happy with the results
  • TP stars
    Michael Jones Hi, very pleased with service And valuation. Easy pleasant service to use. Will have a sort out and send some more. Thanks to every one involved. Mike Jones
  • TP stars
    Mr E Stancliffe Easy to use.
  • TP stars
    Susan Excellent service quick response and good price Very good experience all round
  • TP stars
    Ms. Carol Ann Mackie Sent a box of things of which I would normally have just thrown out and was offered £314.00 for them, I was delighted
  • TP stars
    Sandra Saunders Fast efficient service

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