Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mr Wayne Lonie Good sevice
  • TP stars
    Trevor Thompson The communication
  • TP stars
    Jona Thorpe Happy with the free collection service and offer.
  • TP stars
    Karen We got a great price for stuff in the cupboard and jewellery box that I hadn’t worn or even looked at for years. They kept me informed all the way and were friendly and professional. Will definitely use them again.
  • TP stars
    paul scott The company has arranged label to be delivered. Step by step where the package is on the delivery and when it is being appraisal and then send what app message for you to except or reject price the package value at
  • TP stars
    deb forman A good experience. The communication was excellent explaining that valuation would be delayed as they had a large amount of boxes to value. I felt it was a good offer for things that had been boxed up in my loft. Will ...
  • TP stars
    Michelle Totally satisfied, quick service, and after what they offered and I accepted,it was in my account within 24 hours. Will definitely be using again. Excellent service Cashcow
  • TP stars
    Ms Teresa A Foley Communication was first class and once my offer which was more than I expected, was ready, I received it promptly. The money was in my bank the next day.
  • TP stars
    V O Gallagher Good communication throughout & very fair outcome Would recommend to all
  • TP stars
    Lorraine Fraser Process is easy to use. While the offer for our box took longer than originally published we were advised by email of the delays so that wasn’t and issue. Once the offer was received and we emailed to say we accepted ...
  • TP stars
    Kerry Mcelroy Good price and easy delivery. Took longer than expected to get valuation but communication was good and delay explained.
  • TP stars
    richard boseley Very good service overall,thankyou
  • TP stars
    Mike Lawton Great company , cannot fault service, speed and fair price
  • TP stars
    Niki T Easy process from start to finish. It took longer than initially advertised to start to evaluate my box of goodies, but as there were regular updates, one was never left wondering what was happening. Once I was ...
  • TP stars
    Martyn Cook Very easy, literally just pack in a box fill void areas with crumpled paper etc. I arranged a collection. They came next day. Plenty of update texts of progress then a very reasonable offer. Once accepted money in bank ...
  • TP stars
    ElaineMcconnon Perfect smooth transition from start to finish

FAQs

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