Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Moira Montgomery I sent boxes of old jewelery ..now have £1000 in my savings account ..Excellant service & great prices paid
  • TP stars
    deanna kenny Good To get free postage also quite generous with the offers
  • TP stars
    kelli organ Really pleased with the overall service, just a shame it takes a bit of time to get a quote. Really appreciate the continual updates though 👍
  • TP stars
    J Wight Everything was very easy and straightforward and we were kept up to date with the progress
  • TP stars
    Tracey Webb Excellent communication and money transferred into my account quickly.
  • TP stars
    Paul Howard Excellent service all round and happy with our offer. Will be using again.
  • TP stars
    Storm Roberts Glad to give something back that isn't used anymore..and a bit of in the pocket
  • TP stars
    deborah masters All in a positive experience I was just instead of 7 it took 14 , I received email updates and was happy with offer and money was in my account the same day will definitely use again
  • TP stars
    M. Fraser Kept updated during stages, from posting parcel, being told it was on its way, receiving it, etc. Only downside was was when I phoned for label I was asked if I had an email address, but not why you wanted it. I said I ...
  • TP stars
    Robert Taylor Everything at the beginning was fine. Everything at the end was fine. There was too much time in the middle
  • TP stars
    Mrs Yvonne Mansell It so easy from start to finish
  • TP stars
    Elizabeth Wetherell They kept me informed all along the line about my package, when it arrived and when it went to the valuers. Then I was given a good offer which I accepted. They then deposited that amount into my bank account as soon ...
  • TP stars
    Customer Service - First class from the begging to end. You kept in touch the hole process even when you were delayed because of volume of parcels you were receiving. Price - I thought was fair but would have liked a little ...
  • TP stars
    Edward Bucknall I have sent 3 boxes previously, amazed on the value of one, but slightly disappoint on the other two. But saying that I appreciate the chance in anticipation of what they valued will be on the value of the next two ...
  • TP stars
    Julia King Wow excellent service, excellent communication and honest offer for my items .
  • TP stars
    John Excellent service and kept well informed. I have submitted a review twice already!

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