Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Julie Whitaker Lots of helpful information and regular communication. An easy process too. Will recommend to friends and family. Only thing that I personally would like, is to know which of my articles was the most valuable. This ...
  • TP stars
    Tamsyn Medland This is such a great way of getting rid of old clutter. I was extremely happy with the amount I was given for things I was about to throw away! I have recommended this to all of my family and friends. Great ...
  • TP stars
    Paul Day Easy to do, good communication from you. Quick payment.
  • TP stars
    Bernie Broughton Very happy with amount offered. Unhappy with the time it took to actually make the offer. Payment made quickly when I accepted the offer.
  • TP stars
    Bob Garvey Helpful and fair! Highly recommended service! I’d do it again!
  • TP stars
    Jacqueline Franklin It was a great experience everything done very efficiently and was kept informed of how things were going
  • TP stars
    Jenny Ward The company’s communication was ver clear and updates sent regularly mainly due to the company being so busy. I was made a good offer for my items and happily accepted it. The payment came through very quickly and ...
  • TP stars
    JACQUEI LEEK I was kept informed at every stage and payments was prompt I will definitely use cash cow again,having another sort out soon
  • TP stars
    Christine Easy to use and kept updated regularly
  • TP stars
    M Macdonald The process was efficient and painless, and the communication first rate - a steady stream of update messages meant there was no uncertainty at any stage of the process. While I might possibly have made more selling ...
  • TP stars
    Mrs Odell Brilliant thankyou
  • TP stars
    Mary Reynolds Experience Mary Reynolds Experience was very good, but would prefer not to receive extra Emails or to go on trust pilot. As I value my privacy too much. But thank you all the same.
  • TP stars
    Bridget Smythe Dealt with quickly and efficiently,
  • TP stars
    Chris So very easy to contact the company, once received by them an acknowledgement was received. Payment to my bank quickly a very fair price which I accepted.
  • TP stars
    Mrs Cummins Very good service from the beginning, very happy with the offer ,would highly recommend
  • TP stars
    Audrey Reid Quick quote in busy time. Very happy with what they offered so have just sent in my 2nd box and am awaiting offer for items that have been in the family for many years.

FAQs

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