Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Sarah-Jane Procyk I’ve done one of these already! Thought the whole process was excellent. Great customer care.
  • TP stars
    Daniel Frederick Kept me informed all the time
  • TP stars
    Sarah Great experience.Easy to do. sends you the label. Pack up the parcel and send. Will collect if needed. Kept updated. I would definitely use them again. Several friends have used the service and recommended them. ...
  • TP stars
    MRS BERNADETTE MCSHEFFREY Great service, good customer care , and a fair price, ordered my second box so very happy
  • TP stars
    Red Rebel Andy What started out as a bit of a gamble after hearing adverts I decided to send some pieces in ,the 1st attempt met with an issue over my address but when that was sorted things moved quickly, printed my own label off ...
  • TP stars
    Karina Belle Very happy with the service cleared out my attick very happy with the success
  • TP stars
    Marny So simple, kept informed about where the parcel was. Totally happy 😁
  • TP stars
    Colleen Cockett The process is clearly explained from assembling the acceptable items from your treasures, the free postage, regular updates of them receiving your parcel and of valuing the items. The communication is brilliant and ...
  • TP stars
    Amanda Spencer Exceptional
  • TP stars
    Mrs Alexander Quickservice and very happy with the quote I got for my items
  • TP stars
    Priti Absolutely amazing service from start to finish payment made in time as mentioned communication was absolutely amazing. Service Test was great and explained everything as well.
  • TP stars
    Beata Kuzniar Excellent! Quick, efficient and I was kept updated throughout. Friendly advisors and a fair price. Otherwise, I don't know what I would have done with the things Vintage sold.
  • TP stars
    Michael Buccieri Ok but like most people I was hoping to get a little more cash ,but at the end of the day I’d already boxed everything up and sent it to yourselves and l must say you are so well organised and quick at paying out l ...
  • TP stars
    Customer Excellent communication and a very smooth process from start to finish.
  • TP stars
    Elspeth James Very easy process and really quick Will use again
  • TP stars
    Mrs yvonne holt It is so easy to send unwanted items. Prepaid label included. Result in 7 days. Search your items that no one will want when you are gone and enjoy the money now. I will do another search soon. Thank you so much.

FAQs

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