Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Caryn Delaney Helpful customer service and regular text communications but it did take longer than expected.
  • TP stars
    customer Great service! Very efficient, kept me informed about the process all along. Good offer on the items sent. Overall very good experience.
  • TP stars
    Norma Downham I packed up my fashion jewelry old camara ,watch,s and other bits was so impress wth quick service and fair price ...l have sent about 6 parcels all accepted
  • TP stars
    Stephen Connolly Disappointing at the slow response, but understand the reasons. Very happy with my offerv
  • TP stars
    Customer Delighted with my offer and once accepted money was paid within a couple of hours
  • TP stars
    John From the beginning to the end of process cannot fault the process. Kept informed throughout the process . Delighted with en result and will happily recommend. F
  • TP stars
    Charlotte Goworek Excellent customer care and regular updates. A fair price given and speedy payment.
  • TP stars
    Margaret Turner They had been advertising everywhere so it took longer than they said for my parcel to be valued but the offer was slightly better than I'd expected and I received payment very quickly. I would never have got round to ...
  • TP stars
    Malcolm Cowling Excellent way to sell unwanted items. Good communications from the company throughout the process. Fair price offered and accepted - money transferred to bank within an hour.
  • TP stars
    erika fuller I found the procedure very easy to do. VCC very helpful & paid me very quickly.
  • TP stars
    Carolyn Gibbon Very easy to use this service. Postage label sent along with instructions about items that can be traded. Good communication throughout the process and a fair price offered. Have used this service twice and will use ...
  • TP stars
    Guest Easy to use service, lots of helpful emails and friendly & efficient customer service.
  • TP stars
    Juliec Brilliant service, very responsive and great timely communication, offers were very fair and quick pay outs
  • TP stars
    Mrs Lesley Percival I was sceptical. But the whole experience was efficient and surprisingly easy. Received a label, decided box too heavy to carry, next day Post Office pick up. Slight delay in valuation, kept very well informed. I was ...
  • TP stars
    Glynnis Frith We are very happy with our experience we were kept informed all the way through & once we excepted the offer the payment was in our bank quickly. We would use them again
  • TP stars
    Elaine Henton Great service from cash cow 1st time I've used them Very pleased with my payment received Hugely recommend them From start to finish they were very good I will recommend to friends & family

FAQs

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