Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
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  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Peter Quick response reasonable price paid.
  • TP stars
    James Very efficient service , so easy to use . Helpful when I messaged too .
  • TP stars
    Sharon Eley Quick communication, happy with my offer, easy to do . Paid within a couple of days.
  • TP stars
    Lizbeth Vickers Great communication. Was very happy with the offer. It did take longer than stated but I was kept informed all the way even during the wait.
  • TP stars
    Guest Good communication. Quick payment.
  • TP stars
    Alex Hearson Great customer service and excellent price's given highly recommend using them 👍
  • TP stars
    Lyn Communication was great, easy to send the parcel, after i received the offer the money was in my account in 2 days
  • TP stars
    Mandy Emery It was very easy. I had things too good to throw away but that I didn't want anymore. I requested a pack, put my things in a box. The pack arrived, the box was collected and an offer was made. There are other ways to ...
  • TP stars
    Claire Miles Easy peasy! That's what was good about it. Get box, put unwanted jewellery etc. in, tape it up, send off, get paid!! They keep in touch all the time. Mine was delayed a little, not much - but because they were so ...
  • TP stars
    teresa raines Always helpful, very quick service, polite helpful staff. Have used previously and will use again.
  • TP stars
    David Townend Really easy process of getting the prepaid postage label and sending my box via Royal Mail. Also great customer service as able to ask questions and kept up to date with emails and messages.
  • TP stars
    Wendy Grant Very impressed with how quickly my box of things was collected and delivered to you. Also how you kept me updated. Very pleased with my offer,and the money was transferred very quickly.
  • TP stars
    jill Jones Professional, great communication and to the letter . Brilliant and I would recommend.
  • TP stars
    Mrs. Fiona Mansell Very efficient and easy to deal with. They kept me informed of everything and i was pleased with the amount they valued the items at.
  • TP stars
    Angela Wilson Excellent service. Great communication. Very professional.
  • TP stars
    Kathy Bentley Excellent communication, easy to use, very efficient and prompt payment once the deal is accepted

FAQs

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