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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Easy process, took a while as Easter in the middle. But impressed with service
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Brilliant service. great valuation and money for items i may otherwise have thrown away
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Box collected from my home, I was kept informed at every stage and was happy with my offer which was paid super quickly within 24hrs it was in my bank…many thanks for your hassle free and professional service..⭐️⭐️⭐️⭐️⭐️
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Good experience! I was well informed on the progress of my evaluation and received funds fast after accepting offer 😊
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Good price offered but took a lot longer than advertised x they did keep me in the loop though with regular updates
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I was kept notified about the progress of my items and I have had a great deal from the team. Will definitely use again
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Had to wait 3week because of the volume of boxes sent from others but in all was kept updated and offer was ok
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Good communication throughout the process. Parcel collection was seamless and amount offered was acceptable. I was worried as this was my first experience. However it all went well and funds were in my account within 2 ...
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It was so easy , just had a declutter popped it in a box..got our label to post it away...very pleased..quick payment..thanks.