Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
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  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Maggie Brearey Clearing out of items which were no longer used , put into a box and posted with a pre paid label , an offer was made and accepted , Easy done and profit made and going to a charity , Thankyou
  • TP stars
    Charlotte Dexter All very eady
  • TP stars
    Ms Caroline Mitchell Promt service, easy to deal with and delighted with outcome
  • TP stars
    Doreen Lockhart Excellent service
  • TP stars
    Robin Cooper It took quite a while to get my starter pack, but after two attempts it eventually arrived. Once I despatched my box I got a quote within a few days and once accepted the money was paid into my account the same day. The ...
  • TP stars
    Dorothy Thomas Excellent service
  • TP stars
    Francis Excellent, speedy service from beginning to end with a good valuation of my items.
  • TP stars
    Gavin Walter Quick and easy at every stage, from ordering postage package to payment. Very pleased with the offer that they made me.
  • TP stars
    Mr Stephen White So easy to complete Fast and efficient response I would definerly recommend
  • TP stars
    David Archdale Quick and simple process. Postage pack requested online and received a couple of days later. Phone call with a member of staff also helped when packaging things up. Advised by email when package was received and a quick ...
  • TP stars
    Veronica Easy to understand instructions. Speedy service, happy with valuation. Very prompt payment.
  • TP stars
    Yve Brown Smooth, quick process.
  • TP stars
    Cheryl Mountford Quick and easy. Acceptable offer
  • TP stars
    Bryan Sherrick Really easy,from start to finish. From getting the pack to boxing up the goods to getting the cash for our items.
  • TP stars
    Lex Brice It all happens so fast. Brilliant
  • TP stars
    Andy Miller To start with Vintage make it easy all the way through. They sent the labels and advice on what could or could not be included. I ran out of time but no problem. I simply booked a home collection. The box was picked up ...

FAQs

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