Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Vanessa Jenny Mathers The items I sent were of no use to me so thought I would send them off, the postage labels arrived quickly and once sent off I was kept informed of what was happening with my items, I was happy with the quote I was ...
  • TP stars
    Barbara Marshall So easy to do this and customer service was the best always messaging to say what stage we’re at 😀😀
  • TP stars
    Arthur J Campbell Keeping me advised with up to date information regarding status of sale.
  • TP stars
    J Hogg The process is very simple. Easy to use. Great communication and a decent offer received
  • TP stars
    Andrea I was very pleased with the updates and contact following my parcel being sent. Also happy with the payment, which was promptly received, following my acceptance.
  • TP stars
    Meg Bithell Very efficient. Always in contact. Well done.
  • TP stars
    Mrs Hewitt Because at every step of the way, from when I posted my box, I was kept informed and, at the last stage when I telephoned, the person I spoke to was intelligent, friendly and informed. I am encouraging my cousin to do ...
  • TP stars
    David Till I was most impressed by your attension to my first deal with you.
  • TP stars
    Kay Brown Good service. Prompt payment. Expected more for one parcel but don't know the resale market so can't complain.
  • TP stars
    Paul Cox fast service.Kept uptp date on a regular basis what was happening.
  • TP stars
    Shirley Very efficient service from postage stamps to regular communication as regards the ongoing sale! Would use this service again without any hesitation!
  • TP stars
    Karen Very good service and communication.
  • TP stars
    J M Nicolson I am 86 and have decided to get rid of lots of things that i know none of the family will want them so i went vintage cash cow twice and was very pleased with their offers!so i treated myself with the cash they sent ...
  • TP stars
    Tanya Atwell Was quick easy and response was quick Payment was paid Lots of communication
  • TP stars
    kate Gibbs Good service. Easy to arrange a collection of two boxes no charge to me. Excellent communication throughout the process offer for both boxes made within a week. A little disappointed with the offers having said that I ...
  • TP stars
    Rosie Dobell Service was excellent. Good communication, was kept informed at every stage of the process. Payment received very quickly.

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