Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Everything they did was superb. Their communications were first class. They offered me more than I expected and the monies were paid in within 2 days as promised. I don't think I have ever dealt with a company that are ...
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excellent service, communication and a fair price accepted, payment made quickly. As a first time customer I was extremely happy with the service and will certainly use it again.
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I was kept informed and updated through the whole process and I found the company to be extremely efficient.
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Very easy process to gather your items, box, post and get paid. Very good communication all the way along the process and you can call them if needed. Maybe a break down of price of each group of items would be helpful ...
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Knowing there were lots of very small items of costume jewellery, I was very happy with the time taken to value my items and amount received
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Very happy. Excellent communication and got a good price. Would use again and would highly recommend.
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Very easy to use no problems. Very pleased with the service. Payment very prompt
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Excellent communication kept up to date with things nice to know that items we don’t need anymore are going to someone who can utilise them
