Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Pip hobbs It was nice and easy service, I was kept informed all the way through to the end. This is the second time I have used you. Have recommended you to several people now. Highly recommend your services.
  • TP stars
    Jane Clark Straightforward process from start to finish. Great communication at every stage and very prompt payment after acceptance of the offer.
  • TP stars
    Teresa James Kept me updated with progress of my box. Offer was good and quickly paid into my account.
  • TP stars
    Customer mrs b blazeby Always keep you informed of the process of your items I thought offer a little low but accepted it as did not want the items back.
  • TP stars
    Nicola Richardson So easy to do, find a box, put items in, seal it and send free of charge! Also offered good amount of cash too. Happy all around ☺️
  • TP stars
    Mrs Lynch Kept me informed throughout the whole transaction.Easy to reach by telephone honest and genuine
  • TP stars
    Susan Davies Seamless process, good communication throughout and pleased with the outcome.
  • TP stars
    Helen Best Very safe quick and easy to send off and then receive.money shortly after. Not sure how you ask for more labels if you have another box to.send off
  • TP stars
    Gary Bostock Very helpful polite and considerate. Regards Gary BOSTOCK
  • TP stars
    Marilyn Huskins I have been able to de clutter some items from my house with your help. Otherwise it would have gone to landfill.
  • TP stars
    Avril Whyte Very pleased with the service. Collected on time and payment offer accepted.
  • TP stars
    Roberta Barnett From start to finish it was a very easy experience & I was kept informed of progress throughout. I thought the offer was fair & after accepting the money was in my account the same day. Excellent service
  • TP stars
    Janet hampson Very efficient service
  • TP stars
    Brenda Poobalasingam The best yet out there. Reliable service. And sensible prices given out.
  • TP stars
    Jodey Agg Used twice now fast and payment quick ❤️
  • TP stars
    Mrs Linda Nicholson Very simple and straightforward.

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