Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Norma Great service and very quickly paid
  • TP stars
    Chocoholiccapa Easy process, great communication
  • TP stars
    D FOX Professional and supportive staff
  • TP stars
    Dawn Crossman It was simple to pack the items up and send via the post office. I was kept informed all the way through the process from receipt of my items to my offer. Monies were paid into my bank very quickly too.
  • TP stars
    susan elizabeth It was easy to use quick in given me an offer on goods payment a few hours later when accepted
  • TP stars
    Heather Wilson I found the whole experience very painless. The information provided was easy to follow and I was kept informed every step along the way. The staff I spoke to were pleasant and helpful. I would be happy to recommend to ...
  • TP stars
    Michael Cutts Everything was easy, although I did think the camera would have raised the cash paid out, But a very easy way to make some extra cash, which was placed into bank within days Thank you
  • TP stars
    Erica Straight forward to send my box, all prepaid, communication excellent at each stage. Received email to say my quote was ready and spoke to a gentleman who was friendly and understanding. He explained how they were very ...
  • TP stars
    Rita Leydon My box arrived the next day and was valued quickly with an offer and money in my account within 5 days. Have sent 2 boxes so far. Very pleased.
  • TP stars
    Murray Really easy,quick valuation happy with amount.smooth process from start to finish will definitely use again
  • TP stars
    Mrs Jane manson Simple process , continual contact with info
  • TP stars
    Olivia Halliday no problems good price and fast payment
  • TP stars
    Colin Titheridge Very good service, very pleased with it
  • TP stars
    Janet Valentine Professional service all the way
  • TP stars
    JBK Always kept informed. Email/text when package collected from Post Office and then when received at VCC. Regular updates as to where the box is and then when valuer has it. 7 days after that normally receive the value ...
  • TP stars
    DonaDeOcampo Great service

FAQs

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