Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    PBLB Was easy enough. The price offered took nearly 14 days, not 5-7 as advertised, but they did keep me updated and happy with the offer. Yes,I probably could have made a bit more selling privately,but this way so much less ...
  • TP stars
    Tracy Great service ,from the collection of my parcel to receiving my offer. They kept me updated regularly with the process of my valuation. Very pleased with the prompt service and with the offer. Would highly recommend ...
  • TP stars
    Jan Really good but would like to have been quicker, but I understand there are a lot of people doing this right now. Anyway I’m sending more
  • TP stars
    amanda stevens Easy to do Kept up to date on progress Fair offer Quick payment
  • TP stars
    Linda Smalley Was made an excellent offer for the jewellery I had sent, very happy with it all.
  • TP stars
    Menzies Norwich Ordered label which arrived fast. Easy to follow instructions and fantastic communication throughout keeping you up to date on what stage you are at. Money was in my account really quickly when I accepted the offer .
  • TP stars
    Letitia Newton Postage free and even when I made an error by leaving in my mums watch. You sent it all back and let me send a second time at no extra cost
  • TP stars
    linda hackett I was very happy with the service from Vintage Cash Cow. From the moment I took my parcel to the post office, I was kept informed throughout the process. I had no idea how much my contents were worth but was surprised & ...
  • TP stars
    customer Paul marchant A very good service
  • TP stars
    Dawn Crank I have used cash cow a few times now & look forward to sorting another room for the same outcome hopefully. I was very happy with my last box .
  • TP stars
    Helen A bit slow but happy
  • TP stars
    Polly Blyth We packed a few things which had been lying around for ages I booked a call for someone to pick up Really friendly man called to pick it up - on time Absolutely over the moon with the offer I accepted offer and was in ...
  • TP stars
    Blake Smith Although it takes longer than stated communication was great. Have used before and will again in the future I'm sure.
  • TP stars
    Mrs Latham Easy to use with very clear guidance. Good communication throughout the process. A very well thought out and executed business model. Would definitely recommend.
  • TP stars
    gillyd Easy to use,good communication and friendly customer service
  • TP stars
    Glynne Roberts Good communication and a very fair price after the valuation

FAQs

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