Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Pauline Lowe Very professional, but friendly
  • TP stars
    JG Amazing service from start to finish. Kept us updated will definitely use again.
  • TP stars
    Zonke Hlatshwayo All made easy .Excellent and easy to send for posting, Great when you get money for unwanted items.
  • TP stars
    Don P A little delay in getting assessment but no doubt due to the numbers of submission you had been getting but all else fine.
  • TP stars
    J Watson Very straightforward procedure to send off box. Valuation took a little longer than originally promised due to work overload but I was kept informed of progress.
  • TP stars
    Shafia Saleem Great service keep you updated about the progress very good price and payment is very fast
  • TP stars
    Dianne Corson Great communication with vintage cash cow. The welcome call was really helpful. All went very smoothly and very happy with the price they gave me for my box. Great service overall
  • TP stars
    B O'Hara Very impressed with the overall experience. Was kept up to date throughout the process and payment was prompt
  • TP stars
    JULIE BEARD The whole process is very easy, and the company keeps you up to date all the way. The payment was very prompt. I do think the offers seem a bit low. It might be useful if they gave more specified information rather than ...
  • TP stars
    Good old fashioned sweeties lo Very helpful staff
  • TP stars
    Mr & mrs Robert & susan Dickie Kept informed at all times offer and payment paid when stated
  • TP stars
    Terry Lester Although a little slow, communication was very good. You seem to be suffering from your success, but the outcome is excellent.
  • TP stars
    customermarai Got good offers in all the boxes i sent in so happy with my offers Good service all. Around on phone and email
  • TP stars
    Gill Due to high demand, my box took almost 3 weeks to assess, but I was kept updated with it's progress regularly. I sent some items for my son & wished to know their value, but was told individual prices aren't given. ...
  • TP stars
    Hilary Lonsdale Very easy to use. Was a delay in receiving an offer but was kept up to date
  • TP stars
    Eileen You did most of it all apart from me packing it up and dropping it off at the Post Office!

FAQs

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