Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Deb Everything went smoothly. Parcel collected and sorted quickly and a fair offer given.
  • TP stars
    Sylvia Murphy They kept me informed of the whole process right from the start. They were very helpful and did everything so I knew what was going on. What could have been a stressful process for me was very comfortable. It was good ...
  • TP stars
    Janice I packed a box, looked at it and thought what junk, I couldn't see it was worth anything and a struggle to the post office wasn't worth the pain. A collection was arranged for me, then I got a great offer 246 I was so ...
  • TP stars
    Sandra Sherrin Easy process to follow, quick turnaround of appraisal of items and fair price offer made. Happy to accept the offer and will look to see if I have other items to send.
  • TP stars
    Teresa Edwards Communication went well start to finish. Updates on the progress great. Fair price for the items sent. Recieved the funds in 2 working days after excepting the offer. Preparing few more boxes to send. Happy customer.
  • TP stars
    Michael austin The people are very nice and helpful
  • TP stars
    Lucy Daniel The whole process is very easy, fast and efficient. The communication is excellent with emails and texts telling you as soon as the box has been received (the day after posting), when the contents are being assessed ...
  • TP stars
    Mary Golson Very easy to use, very good communication regarding receiving the parcel, valuing parcel, making an offer and processing offer when accepted
  • TP stars
    Amanda Thompson Excellent communication from start to finish. From applying for a pack, sending items, receiving a quote, accepting quote and the money going into bank account was very quick and stress free.
  • TP stars
    Janet Berkshire-osman I am so happy with the offer vcc gave me . They was informative. the whole time . I have a few more bits I am sending off , also I have recommend to family and friends that’s how confident I am with them.
  • TP stars
    James Clough Easy to use from start to finish
  • TP stars
    Robert Luesby very pleased all round .You did everything you said you would do .Service excellent payment was prompt to my bank and i thought the price was fair thanks for a good experience
  • TP stars
    Sandra Hawkins No comments nothing to say
  • TP stars
    SJG Easy to use. Good prices.
  • TP stars
    Ian Woods Easy and straightforward to do
  • TP stars
    Jan Shipley Very happy with the service and good communication.

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