Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Mr S Hawkes Very pleased with offer for things just lying around.
  • TP stars
    Diane Todd Slight delay upon receipt of parcel to the valuation but I received regular updates, confirmation of receipt of parcel, several apologies texts for delay. Once valued, I accepted generous offer and received funds later ...
  • TP stars
    Andrea G Brilliant, loved the service, thank you!
  • TP stars
    Malcolm Temple I was pleased with the result after sending you 2 boxes of items that were just sitting doing nothing but collecting dust and it is good to know that the items are being re-cycled. 5 stars.
  • TP stars
    Fiona Dryburgh Took longer than expected as company are really busy but kept me updated so wasn't left hanging. Made me a good offer which was processed really quickly. Positive experience and very straightforward.
  • TP stars
    MR W MACDONALD Always Kept informed of what stage my parcel was at. Very prompt payment when I accepted the offer
  • TP stars
    Linda So straight forward and great amount given thank you
  • TP stars
    Dee Clayton Overall the process was really simple. Get label. Find box. Fill it, and there’s loads of advice of what to include. Send off free post. When confirmed received the offer came back quickly and was more than I expected. ...
  • TP stars
    SL McShee The service was excellent, label arrived promptly, notified when box was received. Money was paid quickly. Very pleased.
  • TP stars
    Malcolm Edwards They did every thing right
  • TP stars
    Mrs Jill Miles Very easy and happy with valuation. Certainly better than taking some of my items to the tip
  • TP stars
    Wendy Holst Excellent service, prompt reply when I had a query. Pleased wit the valuation.
  • TP stars
    Patricia Pennington It was an easy process and I was kept informed all the way. Once a price was received and accepted, it was in my bank account immediately.
  • TP stars
    Seeri Fully informed, from start to finish. No pressure at any time to make a decision. Good friendly service
  • TP stars
    Michele Isaac Good price although they took rather a long time to assess what I sent, but regularly kept me updated that they were very busy. Have now ordered a second label pack.
  • TP stars
    Sharon Morris Extremely helpful on the telephone and emails Kept me informed at every step Very pleased with the offer which was accepted Free postage a bonus Would definitely recommend others to use them Thank you 5 stars ...

FAQs

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