Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Carl Bridge I can’t say it was quick service as it took quite a while and I had about 3 emails saying they had a bigger workload and it would take longer but on the whole it was a decent experience. I didn’t know how much the items ...
  • TP stars
    Mr Steven Langley Was kept updated ,from receiving my parcel to getting an offer ,once offer was excepted,money was in account same day
  • TP stars
    TERESA HIATT Fair offer and prompt payment
  • TP stars
    Zonke Hlatshwayo That was my easiest task to prepare for posting, simple and straight forward. I am waiting for more labels or seal tags, how do I get them please.
  • TP stars
    Glynis Kendall Totally great company always kept in touch to let me know how things were going. Easy to send will need to have another look round to collect more items well worth it
  • TP stars
    doreen cocks Perfect in every wY the young man explained ever thing thT would happen i Washibghly deleted and would recommend them to my family
  • TP stars
    Morag Mollon The reason I have given 4 stars is I seemed to wait a long time before I actually got a valuation…. Otherwise happy …. And would use them again.
  • TP stars
    Susan Good experience. Took a little longer than expected, but we're kept informed of delays. Would use again. Payment arrived within 5 days.
  • TP stars
    Dolly A little longer than expected for valuation but was kept updated by lovely staff and very pleased with the outcome
  • TP stars
    customer Quick and effected way to sell unwanted items. Thank you
  • TP stars
    T.meldrum Spot on i have no problems with your service 👍👍
  • TP stars
    Judy Brierley Easy to send off, good communication. A little slow waiting on the value but this was communicated frequently. Payment quick.
  • TP stars
    Mrs. R Foulger Excellent service Could not fault anything kept me informed re delay in looking at my box.
  • TP stars
    Heather Wilson Very easy to contact, prompt, kept me updated of delay due to a period of high demand. Very quick and easy.
  • TP stars
    Paula Baker This is a good company to sell your unwanted items you no longer need. i had a good experience .The only gripe I have is the time it took to get a valuation, but we were informed via email what was happening, they were ...
  • TP stars
    Mrs Janet Pollard All went well i received my label . My box was delivered to vintage cash cow. I was contacted by email informing me it had arrived. A few emails latter i received my offer which i accepted. The money was paid in to ...

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