Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Andrew Oakley Sent some items which I had left from a clear out and knew they weren’t worth much but was very surprised by the amount I got and happy!
  • TP stars
    David Bell Everything was sooo easy, it maybe took a little longer than I thought it would but that wasn't a problem as soon as my items were valued I accepted the offer and the money was in my account that day. Great job, very ...
  • TP stars
    Primilia Gilmour I was agreeably surprised at my offer.
  • TP stars
    D. Harvey Second time I have used Vintage where I found the communication so much improved over my first time. Excellent service, recommended.
  • TP stars
    Valerie Prompt and efficient service.
  • TP stars
    Ann Badger Kept informed from the moment the parcel was posted until offer received.
  • TP stars
    Judith I was really pleased with the whole process. Initial phone contact and guidance was helpful and I was kept fully informed by text message and email throughout which resulted in a satisfactory offer which I accepted . I ...
  • TP stars
    Mr Brothwood This is a slick organisation from start to finish! Excellent customer service - probably the best I have ever experienced. I was kept fully informed throughout the end to end process. The price I was offered was more ...
  • TP stars
    Mrs Ash Easy to deal with fair price for items sent
  • TP stars
    David Superb service from start to finish, would reccommend them when you are having a clear out!
  • TP stars
    Beverley Moore The whole process of requesting the box and postage to sending my box of items then receiving my offer accepting it and quickly getting my payment was so easy for me also great communication from vintage cash cow
  • TP stars
    Mrs Yvonne Tabona Very smooth service good valuation too.
  • TP stars
    Stephen Fast reliable service.
  • TP stars
    Jane Ost This was a great solution for getting rid of clutter and those possessions you know you should sell but don’t know where to start / haven’t got the time. We were moving home and both of us cling onto stuff. Once you ...
  • TP stars
    Helen Bowles Easy to do and kept informed of process!
  • TP stars
    Lindsay King It was appreciated that the company kept in touch with updates. That was very helpful. Thank you for that. It is easy to feel you have been forgotten when things take time.

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.