Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Caroline Gibbs Great 👍 easy straight forward & very helpful would recommend
  • TP stars
    Phil Greenwood Went well price good
  • TP stars
    Mrs Danes Process took slightly longer than expected, but I was kept well updated, so wasn’t too worried. It was great to get a good price for various items that I no longer use or need. Good experience, if you’re hesitating, ...
  • TP stars
    AJ Easy too use. Arranged collection of parcel as I'm rural & not near a PO. They kept me updated with how they were doing with valuing my items. As soon as I accepted the offer the money was in my account the next day.
  • TP stars
    Sue Cook Everything went just as I had hoped from all I had read! Great advice, communication and result - thank you.
  • TP stars
    MR PAUL WYATT The service is so professional and easy to navigate plus you get help on every step. Brilliant
  • TP stars
    MRS ROWENA MOORE I was pleased with the whole experience. My box was collected from my door and I had a fair offer in around a week. I will certainly use them again
  • TP stars
    MRS SANDRA MURTAGH I was kept fully informed about the progress of my parcel and was given opportunities to raise queries if needed. From acceptance of the offer, I received my funds promptly, the whole procedure was easy to follow. I ...
  • TP stars
    Ken Excellent from start to finish Constant updates and fair offer and speedy payment.100% many thanks
  • TP stars
    Teresia Rossello I was very impressed with Vintage Cash Cow, they actually offered me more than I was expecting! They were very efficient and sent me messages all the time to thank me and reassuring me that my box was in very safe ...
  • TP stars
    Linda Wilson It was the first time I’ve used it and I was very impressed as to how smoothly it went and was kept up to date as to what process my jewellery was at
  • TP stars
    ANDY WILSON Simple straightforward system to move on pre loved memorabilia
  • TP stars
    Sharon Mackenzie The service was excellent. As the valuations took longer I was kept informed all the way through. After accepting the offer the payment was made very quick. I would certainly recommend to other people.
  • TP stars
    Regina Sigala They were always in touch, letting you know everything about your parcel. Although I would have liked a bit more for the items I sent. But couldn't be bothered to go else where. So excepted the offer.
  • TP stars
    Friend of Ted I spoke to the team about the original offer and they increased it !
  • TP stars
    Marion Evans Excellent service, I had to wait a little longer than usual due to a high demand of people using the service but was kept informed by emails and I was very happy with the price offered me. Will definitely use again 👍

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