Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Very friendly member of staff who guided me through the processes involved. Service was great Good payment. Thank you so much
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It was all so easy to send my box and I was kept up to date with what was going on throughout. Once I received my offer and accepted the money was in my bank account in couple of days. Very efficient
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Excellent service waited a bit longer for assessment but was kept in the loop so all in all good
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I can’t say it was quick service as it took quite a while and I had about 3 emails saying they had a bigger workload and it would take longer but on the whole it was a decent experience. I didn’t know how much the items ...
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Was kept updated ,from receiving my parcel to getting an offer ,once offer was excepted,money was in account same day
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That was my easiest task to prepare for posting, simple and straight forward. I am waiting for more labels or seal tags, how do I get them please.
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Totally great company always kept in touch to let me know how things were going. Easy to send will need to have another look round to collect more items well worth it
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Perfect in every wY the young man explained ever thing thT would happen i Washibghly deleted and would recommend them to my family
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The reason I have given 4 stars is I seemed to wait a long time before I actually got a valuation…. Otherwise happy …. And would use them again.
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Good experience. Took a little longer than expected, but we're kept informed of delays. Would use again. Payment arrived within 5 days.