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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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I was really happy with how simple the process was everything from requesting the postage labels to receiving my offer was easy to follow from the instructions on the website, there was a short delay getting the ...
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Excellent service, kept up to date all the time on progress would not hesitate to use again in the future
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Clear and easy instructions to follow. Kept informed at all stages of process, well done VCC.Thank you.
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Kept informed at every step. At no time was I concerned about the items I sent to you, safe in the knowledge that I would get them back if I was happy with the offer. payment was made without a hitch.
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Plenty of communication at all times. I felt the payment was fair for the box contents.
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Helpful from start to finish. Someone calls initially then your package label arrives then post and wait. Easy definitely worthwhile to declutter
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From start to finish everything was fantastic. Kept me informed about my box & was very surprised with the amount they offered. Searching for more stuff now.
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The whole experience was excellent particularly the constant updates and reminders. The whole process can only be praised. The payment was more than I’d expected and was very well received
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There was a delay in me receiving the price for my box because they had a high number of boxes come in at the same time. However I was keep fully informed of what was happening. I received my price, which I accepted, ...
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I was very surprised by the amount I received from cash cow, for what I thought was basic broken jewellery and other jewellery which did have a value to it. Very pleased, definitely use cash cow again should I have more ...