Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    MDA Excellent service, plenty of communication and finally a reasonable offer. After a brief phone call I accepted and the money was soon in my bank account.
  • TP stars
    Brynley Hyman From the start applying for the address label to the payment made into my bank account was first class. I was kept updated all the way through the process of my box being evaluated. I think you are brilliant. Many ...
  • TP stars
    Jennifer Daniels The whole process was so easy. The initial booklet and postage label sent by Vintage Cash Cow arrived promptly after I contacted them. The booklet was very informative. I boxed up my items, sent them off. As soon as the ...
  • TP stars
    Mel Flaxman Happy with my experience (after watching a not so good report on TV I was concerned I wouldn’t get a fair price)
  • TP stars
    Susan McCade I would definitely recommend this company. They were professional and helpful and made me a good offer.
  • TP stars
    Mrs Nurse Easy to arrange postage of my items. Emails keeping me in touch with progress. Swift payment after acceptance of your offer.
  • TP stars
    Gillian Morrison Regular helpful and friendly updates on progress were provided. To improve, it would be better to be honest in advertising. I sent off my box expecting an assessment to be carried out in one week as advertised, but was ...
  • TP stars
    Akela All quite straightforward, hardest bit was finding a suitable strong cardboard box. Good communication about recieving my box and valuing it, was about what I thought it might be but hadn't attempted to sell anything ...
  • TP stars
    Mr watson-long I was more than happy with the service was kept informed all the way and a really good price for things just lying in drawers and forgotten about
  • TP stars
    Tracey Took abit longer than I expected, but was kept updated n contacted throughout. Was abit disappointed with the offer but took it otherwise would still be cluttering my wardrobe
  • TP stars
    David Biddulph Easy! Easy!
  • TP stars
    TL-Z H Being kept up-to-date with relevant information is reassuring. That the company was busy could have caused concern. However the regularity of emails informing the latest progress is excellent.
  • TP stars
    Siphesande Nange I work well and I love my job .. I treat everyone equally and I'm able to work overtime
  • TP stars
    Clare Kept me informed all the way. Very courteous customer service thank you
  • TP stars
    Mrs. Penelope Bartlett Very easy to use, great customer service, you’re kept in the loop every step of the way. Would recommend.
  • TP stars
    Jane Answered my questions, response was slower but they had advised they were busy. I was kept updated all the way through the process and very happy with the offer.

FAQs

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