Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

free-postage-pack
1. Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
pack-your-box
2. Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
post-your-box
3. Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
accept-or-get-back
4. Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    gale I genuinely believed that I was sending just some old and broken jewellery, couple of broken gold chains, old gold ring, couple of pieces of silver and some old epns cutlery. Was very pleasantly surprised to receive my ...
  • TP stars
    Sylvia Cookman Kept me informed every step of the way. Had a phone call from them 3 days after I posted the parcel which was free to send, with an offer, which was great and the money was in my bank account within 48 hours.
  • TP stars
    Miss Lisa Masters Ease.of use,prompt collection,very happy with the offer
  • TP stars
    Morag Quick service and friendly phone call. I wouldn’t have minded knowing how much each item was valued at though
  • TP stars
    Susan Clarke Very fast literally one day after receiving my box of stuff I got an offer, I accepted and got a pay out the same day ! The. I got a £20 gift card the next day for referring a friend
  • TP stars
    Mrs Daniels Excellent service and so quick thank you 😊
  • TP stars
    Lyn Davies Label arrived quickly. Sent selection if things in large Box. Stuck label on, with return address. Took to post office accepted with no problem. received email saying box arrived and few days later phone call making a ...
  • TP stars
    Susan O'Donovan After declutering it's great to get money for your old things. I don't like sending to landfill if someone else can use it that's great. Recycling is better for the environment.
  • TP stars
    Sandra chapman Very happy packed my box then got a call telling me how much I accepted job done quick n easy no hassle at all brilliant
  • TP stars
    G Lownds Great service and communication although some might feel being texted, emailed and WhatsApp messaged might be too much. You guys received the items in good time, and once received provided confirmation of receipt. Then ...
  • TP stars
    Elizabeth Bergelin Excellent service from start to finish. A fantastic offer for my old trinkets. Posted the box on a Monday and money in my bank by Thursday evening. Highly recommended!
  • TP stars
    B E Crowther Efficient service. Did what was promised and happy with explanation and price.
  • TP stars
    Lorraine Houlden I was rather sceptical as the feedback all seemed too good to be true, however it was!
  • TP stars
    CG Cambs Really easy and super quick service. Agents really helpful. Payment made very quickly. Brilliant service all round.
  • TP stars
    Caryn Bebbington Very good communication. Very pleased with the offer I received. Very easy process. Thank you
  • TP stars
    Fiona Wehko Easy to use. Efficient service. Kept me up to date with each step of the process. Gave a fair valuation for items that have not been used for many years. Just stored away .

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.