Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    kathy hodges Easy to organise, took few weeks for valuation but fine. Payment prompt. Would have been useful to know which items made the money so rang and was informed should I need to use it anther time etc..
  • TP stars
    Karen Phipps Everything is really good and the offer was really good. The staff are really friendly and helpful.
  • TP stars
    customer Simple process, good communication
  • TP stars
    Martin Fraser Got a better than expected offer for my antique and vintage bits and pieces
  • TP stars
    Alan Campbell Great cash making service. Very easy to use. Could have been a bit quicker but no real issues. Recommended.
  • TP stars
    Sue Trim Very pleased with communication via texts keeping me well up to speed as what was happening. Happy with the amount offered and how promptly it was paid into my bank account.
  • TP stars
    Christine Thorpe Very easy and efficient with a very fair price being paid.
  • TP stars
    Frances Nugent This was a very easy process. I sent away my stuff in a box with labels provided. They let me know when they received it and told me when it would be processed. They then offered me a sum of money which I accepted. The ...
  • TP stars
    customer Very professional
  • TP stars
    Christine Kraina Service was exceptional but I was a little disappointed with what was offered but I accepted it as I couldn’t be bothered to get the things back. Xx
  • TP stars
    MrsBettyRichards Everything from start to finish was very quick and professional. Very pleased with the outcome and the offer they made . Would recommend them to anyone.
  • TP stars
    Paul Hughes Good customer service.
  • TP stars
    Samantha Lee Very good service very happy will definitely use them again
  • TP stars
    Vanessa So easy to do.
  • TP stars
    MRS JOYCE HOLMES Easy to deal with great communication quick response keep you informed every step of way
  • TP stars
    Maria Kennedy I felt ouite emotional when I was told how much my box was worth it was unexpected because it was full of things from my past but thank you for helping me

FAQs

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Our friendly online customer support team will answer your questions seven days a week.