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Items we're unable to accept
While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.
Call FREE: 0800 246 1111Mon-Fri: 9am-6pm
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Items we don't buy
Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.
We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia
Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category.
How it works
- Order your free postage pack
- This includes your free postage labels and a handy guide to help you maximise your box value.
- Pack your items into a box
- Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
- Send your box for free!
- Using your free postage labels, drop your box at the post office or book a home collection.
- Sit back and relax
- Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.
Read our incredible reviews
We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.
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Very quick from start to finish, being told all the way a long what was happening. Once I had my quote and excepted received the money in my account with in a couple of days.
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Very straightforward, clear and efficient. I was kept well informed wrt timelines and appreciated the personal contact at the start and end of the process. I received more than expected tbh. Would certainly use again ...
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Very easy process. Felt that this was also safe to do. Would have liked more money and also would have liked to have had a breakdown of the amount for each item. This would also help us to decide on what else we could ...
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Communication was good , had several messages telling me there was a delay with offers as the volume of boxes they had to value. I do think advertising should be changed as still I see adverts promising 3 days ...
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It was very easy to do some decluttering this way. Since I don't know how much any of the things I sent were worth, I just had to trust their judgement. But it meant I cleared a bit more space of things I hadn't used ...
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I just had a clear out of old stuff! I thought it would be worth a bit of money. Delighted with the offer I received.
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Was a great experience from start to finish everything very smooth and great communication to if I needed any help someone was there to help on the phone and I got a great price for the things I sent in ....thank you
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It was very easy to send off all my bits and pieces to you with the information you sent to me. I was kept updated of the whole process once my box was received and was very pleased with your offer. Thanks
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Great service and you get paid for items that collect dust . Recommended to 8 billion people world wide
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Regular updates when the process is taking a bit longer so no need for concern. Worth the wait. Decent offer.