Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Deborah Excellent service brilliant communication 5⭐️
  • TP stars
    Ruth Wright Service was quite slow as there were so many people sending their things in. Maybe expand work force to have quicker turnaround. Price was what I expected.
  • TP stars
    Carole Cutler Very good offer am doing another box
  • TP stars
    Colin Durning Used for the first time and it was an easy experience you kept in touch with updates
  • TP stars
    Kelly Quick and efficient services, very happy with the price quoted. Would definitely use again.
  • TP stars
    on Sandie Murphy Very straightforward and easy to deal with.
  • TP stars
    EILEEN HOLLAND Quite simple & easy to do, we had to wait a little while for our offer but that was due to hpw busy they were. The payment in within 2 days
  • TP stars
    Judy Miller Great company informative throughout taking you through the stages. Would use again.
  • TP stars
    Jane H Very pleased with the price for my box. It did take longer to appraise it but I was kept well informed. Will be using it again in the future.
  • TP stars
    John Linnell From start to finish the efficiency, service and support have been really good.
  • TP stars
    Nicola Johnson Very easy to use system. No charge for postage and good communication throughout the process. Would use again
  • TP stars
    Ian Very good service from you to get your quotes which I accept and you transfer to my Bank Account Thank you Ian
  • TP stars
    Susan Morley That my items were collected. I was kept informed of the process throughout, and although I may have been expecting more, I was given a fair price.
  • TP stars
    John Charlton I was very happy with the service I sent my box and was kept informed all the way i then got my offer and was very satisfied with what they offered me i would definitely recommend and will be searching my home for more ...
  • TP stars
    customer Clear instructions. Regular updates. Fair price offered. Quick payment direct to bank account. Glad that items repaired and recycled.Free insured postage. Option to have items returned if offer not acceptable.
  • TP stars
    Frances Anglo Although you were experiencing a high volume of boxes to appraise I was kept up to date with regular messages letting me know how the valuations were going,and when your experts would be able to look at my box,and I ...

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