Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

items-we-dont-buy

As seen in...

  • Royal Mail
  • Sky
  • The Telegraph
  • The Guardian
  • Saga

Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Contraband_icon

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

How-it-works-step-1
Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
How-it-works-step-2
Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
How-it-works-step-3
Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
How-it-works-step-4
Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Rosemary Grimshaw Easy to use, fast processing, great offer.
  • TP stars
    Deepa Hirji Excellent very friendly and efficient
  • TP stars
    Ivor Bufton reliable company
  • TP stars
    Jean Hobbins Great communication fast payment
  • TP stars
    customer Very happy with ease of sending small items and payment etc but length of time to process initial quote was quite long.
  • TP stars
    Mr E Simple process. Kept informed of progress. Happy with the offer. (I could have easily stuck the stuff in the loft and just forgotten about it).
  • TP stars
    Ms Annelise Goodsir Such a great experience, really easy process throughout and I was delighted with my offer. Highly recommended, brilliant service and a wonderful way to clear out pieces that you know still have value but aren’t quite ...
  • TP stars
    Sarah D Well organised, easy to send the box off and I was happy with the quote. After I had accepted the offer, the money was deposited in my bank account promptly.
  • TP stars
    Helen Gale Always have easy prompt service.
  • TP stars
    JL2 vintage cash cow 🐄, fast reliable service fair price£ was well received and prompt no issues and would use again next time around
  • TP stars
    Sue Gear I found this an extremely good way to sell many unwanted items. The process was easy and they kept me informed at every step
  • TP stars
    The Dowager The fact that not only was items I no longer had a need for or saw any value in. Was a source of revenue while being recycled. The detail to communicate and customer service was impeccable. I would recommend this ...
  • TP stars
    Margarer Burt Posituvecc7omminicatopn. Kept up to date.
  • TP stars
    Elizabeth O'Leary Easy to send items, did have a longer wait because of the volume of packages being received but was kept up-to-date throughout and was extremely pleased with my offer. Got my money within 2 days.
  • TP stars
    Ashleigh wallace The whole process was easy . Communication was excellent and the evaluation very fair . Genuinely great company
  • TP stars
    June Hope Although it took longer to get an offer due to lots more people using you I had a good offer which I accepted

FAQs

Ask us anything, and we'll reply as soon as possible

Our friendly online customer support team will answer your questions seven days a week.