Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items. 

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

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We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

Please note, as per our Terms & Conditions we cannot be held liable for any missing or damaged Item that falls under a Restricted Category (including easily breakable items such as crockery, glass, porcelain, ceramics and similar) or any missing or damaged Item which is sent to us in a Box which also contains any Item which falls under a Restricted Category. 

How it works

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Order your free postage pack
This includes your free postage labels and a handy guide to help you maximise your box value.
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Pack your items into a box
Pack a box with all your unwanted valuables, even broken and tangled items are accepted.
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Send your box for free!
Using your free postage labels, drop your box at the post office or book a home collection.
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Sit back and relax
Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

  • TP stars
    Customer Very easy to use. Bit of a delay as they were busy but not a problem. Happy with the valuation as had no idea of value and was just taking up room in the house and my head. Payment arrived within promised timeline.
  • TP stars
    Joan I did feel the box was worth a little more especially as I had 20% extra from shop to. When I except your offer I didn’t realise the 20% has been added to your offer. I even phoned and spoke to one of your ...
  • TP stars
    Kerry Davies It did take 3 weeks for them to let me know how much my offer would be but, having accepted, the money was in my account in 3 days. Lovely customer service. I would definitely recommend.
  • TP stars
    Louisa matthews Updated me regularly service very prompt
  • TP stars
    June Hope You were busier than the first time I used you with a lot more valuations to do. So it took you a little longer to deal with my box. But pleased either way the deal you gave me.🥰
  • TP stars
    MRS E GRANT Very easy to apply and was kept informed all the time
  • TP stars
    IreneOliver The staff were so polite on the phone and very helpful
  • TP stars
    Janet The communication was excellent. The payout was quick. You lose a star as the payout was a little on the low
  • TP stars
    Michael Baines From start to finish everything was explained in every detail excellent service would highly recommend 5star company
  • TP stars
    customer Quick response, kept me informed how long appraisal would take then when the items were being appraised. Next day I got the offer which I was very happy with. Would definitely recommend.
  • TP stars
    customer Simple guided experience. They sent a package with an easy to understand booklet. Packed up our stuff stuck their label on it and took to post office. The got some text updates and finally talked over the offer with ...
  • TP stars
    Patricia Jenkins Very good experience very efficient and great communication from Vintage Cash Cow team.
  • TP stars
    Ceri Pope I had problems getting enables but it all got sorted out and everything worked out okay thank you
  • TP stars
    Kim Robinson Excellent service easy to use . Just box up your bits and pieces and send it off at the post office. Good constant communication which I really liked . A bit of a delay getting to my box as you were busy but then a ...
  • TP stars
    David Hughes Good but delay in valuation.
  • TP stars
    Wendy Rawlinson Vintage cash cow given an excellent service. The items I sold, the money was in the bank the same day

FAQs

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