Items we're unable to accept

While we buy thousands of valuables daily, we can't accept these modern, electrical, fragile or offensive items.

Call FREE: 0800 246 1111Mon-Fri: 9am-6pm

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Items we don't buy

Our experts love all vintage items in any condition, however, there are a few things we cannot accept. Scroll to learn more; if you can't spy your item on our list, please get in touch.

Items we buy

Get your FREE postage pack

We destroy all contraband and offensive items unless we can pass them to museums or schools for educational purposes. This includes…
- Demeaning items
- Racist items
- Anti-Semitic items
- Homophobic items
- Confederate memorabilia
- Discriminatory items
- Any gollywog items
- Ivory and big cat skins (subject to exemptions)
- Tiger claws
- Uncertified firearms
- Reproduction Nazi memorabilia

How it works

1. Order your free postage pack: This includes your free postage labels and a handy guide to help you maximise your box value.

2. Pack your items into a box: Pack a box with all your unwanted valuables, even broken and tangled items are accepted.

3. Send your box for free!: Using your free postage labels, drop your box at the post office or book a home collection.

4. Sit back and relax: Receive your offer within 7 working days. Either accept and get paid the same day or have your items returned for free.

Get your FREE postage pack

Read our incredible reviews

We may be the experts, but please don't just take our word for it. Uncover our extraordinary reviews by amazing customers just like you.

4.5 / 5 Based on 670 reviews

4.5 / 5 19,981 reviews

4.3 / 5 Based on 874 reviews

Margaret Brown Ease of service, and great they pick up from your home as I had trouble getting to post office. Fair price for goods sent, only one item I didn`t want to part with a ring, however I knew it would not fit me, my Mum ...
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IAA The whole process was easy to carry out with plenty of advice and guidance. The valuation which was very fair came through very quickly and once we accepted a transfer went through the same day. Excellent service!
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Becky Smith Quick turnaround and good offer
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JANE Quick response and valuation
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Pamela Pymm Quick and easy from start to finish
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K Harding I would have liked a bit more for my bits I sent in.
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Roberta Jane Nash Easy to use system and a quick reply. Emails let you know the results of your box and the money is paid into your account within a couple of days. A smooth and easy operation!
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Mary Kelley Was very impressed with the service I received. Would definitely recommend your company to friends and family.
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Karen Stanley Box collected on Friday and was received by Vintage Cash Cow on the following Monday. By Wednesday I had the money in my account.
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Nigel Waller Sent a mixed box and was offered slightly over what I was expecting so very pleased. Very easy to deal with too, just box it and send it.
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Julie Connor Over the moon! I received £477 for stuff I was going to send to the charity shop or bin!! Wish I’d found Vintage Cash Cow earlier!
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Pauline Evans Thought they made a good offer and payment went through in hours.
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Robert Harpham This company is very helpful throughout the whole process. No problems to report
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Carol Shaw So easy to use. Didn’t get call as promised but that was fine. Money in account next day.
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Stephen Garroch Very good offer and quick payment into my bank thank you cash cow
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Karen Friendly and helpful, easy to use. Money transferred quickly.
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FAQs

We are a trusted service with over 500,000 customers signed up and more than 10,000 Trustpilot reviews. Your items will be automatically insured for up to £300 through Parcelforce and we can raise your insurance to £1000 - £10,000 for no extra cost.
No, unfortunately, this isn’t possible. The value of an item is very dependent on quality, condition, age and demand so we must see it in person to be able to give it a fair valuation. If you are not satisfied with your offer, we will return your items free of charge so you have nothing to lose by sending them in.

If you would like some guidance on whether or not your items are suitable for us, please contact us on 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
Absolutely! Our service is designed to be 100% free, whether you send your items to us or request them to be returned after declining our offer.
Sending your box to us is free, easy and safe. We pay for and insure every parcel you send for up to £300 using a tracked Parcelforce service.

There are two ways you can send your box to us:

1) Using your pre-paid postage labels

When you order your free selling guide, we include a pre-paid postage label and sender details sticker. After packing your box, please stick the postage label and the sender details sticker to the outside, and then take your box to any UK Post Office - click here to find your nearest Post Office branch.

The Post Office will accept the parcel at no cost to you; then, we'll begin appraising your items when your box arrives in our Leeds-based facility.

2) By booking a free home collection

After signing up, you'll receive various communications to arrange your free Parcelforce home collection service. You can also contact us by phone or email to arrange your collection on a day and time that suits you.

In preparation, please attach your sender details sticker to the box, but not your postage label, as your Parcelforce driver will supply this. If you receive any conflicting information, please ignore it.
We're a no obligation service, so you're welcome to decline any offer made should it not meet your expectations. If you decline our offer, we will return your whole parcel of items at no cost to yourself.
Unfortunately, we do not accept items that are not specified on our site. If you believe you have an item that would be of interest to our experts, you can call our customer service team who will be happy to assist you.

Please phone our customer service team on: 0800 246 1111 or send us an email at hello@vintagecashcow.co.uk
A vintage advisor will call you with an offer once we've received and valued your items. You’ll get an explanation of the offer and an opportunity to ask any questions. If we are unable to reach you, we send an email and SMS message requesting you to contact us.
Maybe. Our service is designed to help you declutter in bulk, so we would prefer you to send 10 items or more. However, if you believe your item is really special, please get in touch to see if it is suitable.
Yes, you can choose from a range of ways to speak to us:

Call us on 0800 246 1111
Arrange call back
Message us on Facebook
Email us at hello@vintagecashcow.co.uk
Of course! Our home collection service is free for all of our customers. If you'd like to book your slot, please call us on 0800 246 1111.
We hope this never happens but if your items are damaged, we will handle any claim on your behalf. Your parcel is insured for up to £300 as standard, through Parcelforce. However, if you believe your items are worth more, we can raise your insurance to £1,000 or £10,000.
https://www.vintagecashcow.co.uk/faqs

Items we're unable to accept

As seen in...

Items we don't buy

How it works

Read our incredible reviews

FAQs

Are you a trusted service?

Can you give me a quote before I send?

Is it free to send my items?

How can I send my box of items to you?

What happens if I don't like the offer you give me?

My item is not listed in the items you accept. Can I still send it to you?

How do I receive my offer?

I only have one item, can I send it?

Can I speak to someone?

I'm not able to visit a Post Office. Can I arrange a home collection?

What if my items are broken or damaged during shipping?

Read all FAQS

Ask us anything, and we'll reply as soon as possible